Wendy's
1221 Gallatin Pike S, Madison
(615) 835-3691
Recent Reviews
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Parking: It has parking on both sides of the buildings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, French Fries, Dr Pepper
Awful. I've given this location several chances because everyone has an "off" day. There's never any improvement. On my last visit a couple of days ago, I was never greeted at the drive-thru. I placed my order, waited several minutes, and when I got to the window to pay, the person I interacted with was very cold. No big deal, you never know what's happening in someone's life. We had 4 meals, and they were all wrong. The food was cold, and the fries weren't salted. Sandwiches were very sloppily thrown together and they gave me rock hard spicy nuggets. (I ordered regular.) I do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Always out of stock and very rude service
Atmosphere: 1
Food: 1
Service: 1
It was great it was my morning breakfast I couldn't ask for a better breakfast I passed McDonald's I pass waffle House ?
Atmosphere: 5
Food: 5
Service: 5
Excellent food at a good price, fries, chili, and burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
To long to wait on your food employees fussing no managment machine doesn't work to give you your recipe for your order some of the tables need to be cleaned supplies need to be done.
Atmosphere: 1
Food: 3
Service: 1
One of the most horrible experience I've ever had in my life had to wait forever in the drive through then the food the chicken sandwich alone is dried up and burned and old like I didn't think I could ever throw up enough
Atmosphere: 1
Food: 1
Service: 1
INSULTS from staff at 3 locations regarding the blueberry & pomegranate lemonade. For months I've ordered 2 and sometimes 3 on every two days, with extra blue shots. NOW when I go to any Wendys they will say the extra shot is in it. Now it looks like pink lemonade and taste to me like regular lemonade. Apparently my money is not good enough. There's no need to continue to be insulted, keep your product. I've refused the three pink given, the staff stated their truck hasn't come yet this is all we have, showing me the half bottle of blue/pom. When I refused she poured all three drinks out and got my refund. Now that's just commenting on the lemonade the breakfast burrito was GREAT at first. Another story..
Atmosphere: 1
Food: 1
Service: 1
Drive thru was slow slow slow. Food wasn't warm after waiting for ever.
Atmosphere: 1
Food: 3
Service: 2
Twice in a row they have horribly messed up my order. First order they completely forgot my frosty and had my burger sitting for over 10 minutes. My second order, I asked only for no bun, no pickles, and no mustard. When I received my food, there was nothing on the patties, just beef in a box, not even cheese. Absolutely ridiculous and I will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Salad was old and had quite a bit of liquid in bottom. When pulled up to the take out window it looked dark and dirty. Employees also didn't look that clean.
Food: 1
Service: 4
I just received wonderful customer service and the food was delicious. Thank you for your hard work ❤️
Atmosphere: 5
Food: 5
Service: 5
The food here is what you expect from a fast food which is good for the price. I’ve had both good and bad service here depending on the lady working the
Atmosphere: 3
Food: 3
Service: 3
Horrible service takes 30 minutes to place and get your order and not fresh sad
Ordered a baconator and a salad on the mobile app and when I got to the window I got handed the baconator and was told they had no salad. Manager pushed the order through as completed even though he knew they couldn't fill it. Didn't even give me a chance to cancel the order on the app and reorder something else. Just told me I'd have to go through the app for a refund. Who does that? Totally incompetent.
Service: 1
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