Waited at the drive thru line's order screen for 15 at 8:20 only to finally be told they don't take drive thru orders?? What??? Why have one then??? Oh well. It's Antioch. There are a lot of other places that don't just ignore customers.
Atmosphere: 1
Food: 1
Service: 1
Carina Cook
If the sun is down, (which is early in the winter), the drive thru WILL just completely ignore you. Don't bother. McDonald's, Taco Bell, and Whataburger are all better and closer.
Atmosphere: 1
Food: 1
Service: 1
Jessica Lee
The worse ever!!! They open at 6 am and don’t wanna do their job! POOR MANAGEMENT!
Joe Foster
very fresh
Atmosphere: 5
Food: 5
Service: 4
ih8cheali howell
Ive been sitting at the speaker with no answer since 10:45. Its 11:15. They dont close until 1. Such a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Angel Face
The night manger on 9/30/2024 is rude you call to complain & she hungs up on you like you don’t matter hope she’s fired getto very
Atmosphere: 1
Food: 1
Service: 1
Jaime Orlando Figueroa Contreras
Today I had a bad experience since I was waiting and no one helped me at the self-service, no one answered the statement. And the boys were ignoring the orders. They should pay more attention to the customer when serving.
Atmosphere: 1
Food: 1
Service: 1
Dany King
Good experience
Atmosphere: 4
Food: 4
Service: 4
Kathleen Lugo
Went through Drive through, and the lady was very friendly. Our order was correct and yummy.
Recent customer service has gone downhill, sometimes verging on rude.
Atmosphere: 1
Food: 3
Service: 1
Jason williams
Where do I start ice machine dont work asked for ice she barely gave me a half cup full asked for more gave me an attitude plus the coke was flat while she was texting on her phone do better and hire better people
Atmosphere: 1
Food: 1
Service: 1
Robert Purvis
Burger was terrible. Fries were old and cold.
Food: 2
Service: 3
Brandon Lucas
Disgusting, even for fast food standards it was bad. Old, overcooked and dry chicken you have to take something to drink every time you take a bite of it to choke it down. Some of the food was Ice cold. They also gave me a soda instead of a coffee. Gross AND incompetent.
Atmosphere: 1
Food: 1
Service: 1
Amanda Basta
Not one to leave bad reviews but...Everytime I've come to this establishment multiple times since moving to TN. Hoping it was just an "off" night...Well...3x strikes you're out. This location has been horrificly bad one way or another...The last visit was when my family had gotten extremely sick throwing up from food poisoning after eating at this location...but from previous experience...the Customer service is either extremely slow, just plain rude, or not at all (fully ignored) and the food is either old, cold, or makes you volatility sick from food poisoning..DO NOT GO TO THIS LOCATION if you do not want to experience any of the above..skip the trip... Not worth it!! They need to close this location down. They have plenty of other far better Wendy's locations to go to that are significantly better experience all around..Will NOT be returning!
I wish they would salt their fries.
Atmosphere: 4
Food: 3
Service: 4
Waited at the drive thru line's order screen for 15 at 8:20 only to finally be told they don't take drive thru orders?? What??? Why have one then??? Oh well. It's Antioch. There are a lot of other places that don't just ignore customers.
Atmosphere: 1
Food: 1
Service: 1
If the sun is down, (which is early in the winter), the drive thru WILL just completely ignore you. Don't bother. McDonald's, Taco Bell, and Whataburger are all better and closer.
Atmosphere: 1
Food: 1
Service: 1
The worse ever!!! They open at 6 am and don’t wanna do their job! POOR MANAGEMENT!
very fresh
Atmosphere: 5
Food: 5
Service: 4
Ive been sitting at the speaker with no answer since 10:45. Its 11:15. They dont close until 1. Such a waste of time.
Atmosphere: 1
Food: 1
Service: 1
The night manger on 9/30/2024 is rude you call to complain & she hungs up on you like you don’t matter hope she’s fired getto very
Atmosphere: 1
Food: 1
Service: 1
Today I had a bad experience since I was waiting and no one helped me at the self-service, no one answered the statement. And the boys were ignoring the orders. They should pay more attention to the customer when serving.
Atmosphere: 1
Food: 1
Service: 1
Good experience
Atmosphere: 4
Food: 4
Service: 4
Went through Drive through, and the lady was very friendly. Our order was correct and yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ghost Pepper Fries, Baconator Fries
Restaurantji Recommends
Recent customer service has gone downhill, sometimes verging on rude.
Atmosphere: 1
Food: 3
Service: 1
Where do I start ice machine dont work asked for ice she barely gave me a half cup full asked for more gave me an attitude plus the coke was flat while she was texting on her phone do better and hire better people
Atmosphere: 1
Food: 1
Service: 1
Burger was terrible. Fries were old and cold.
Food: 2
Service: 3
Disgusting, even for fast food standards it was bad. Old, overcooked and dry chicken you have to take something to drink every time you take a bite of it to choke it down. Some of the food was Ice cold. They also gave me a soda instead of a coffee. Gross AND incompetent.
Atmosphere: 1
Food: 1
Service: 1
Not one to leave bad reviews but...Everytime I've come to this establishment multiple times since moving to TN. Hoping it was just an "off" night...Well...3x strikes you're out. This location has been horrificly bad one way or another...The last visit was when my family had gotten extremely sick throwing up from food poisoning after eating at this location...but from previous experience...the Customer service is either extremely slow, just plain rude, or not at all (fully ignored) and the food is either old, cold, or makes you volatility sick from food poisoning..DO NOT GO TO THIS LOCATION if you do not want to experience any of the above..skip the trip... Not worth it!! They need to close this location down. They have plenty of other far better Wendy's locations to go to that are significantly better experience all around..Will NOT be returning!
Atmosphere: 1
Food: 1
Service: 1
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