Wendy's

3021 Gallatin Pike, Nashville
(615) 891-1750

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Recent Reviews

I walked in to pick up an order that was made online. The employee had my order sitting there in a bag and asked me to check it in as it was listed as a delivery order. There was a mistake made there but when I double-checked it was not listed as delivery online. The worst part though was when I was sitting there talking with him a cockroach fell out of the ceiling and landed right by my hand on the counter. Where there is one there is many! Can't go back until their issues...
Going in the morning the service is 5 stars. Really nice lady working the window around 10am.
Going in the evening, service is terrible. Bunch of kids it seems like. There is also a TERRIBLE SMELL when waiting in the drive through. I'm not sure if it's coming from inside or inside. But it smells awful. Like rotting dumpster trash sitting on the pavement or something.
The crew on staff today needs to learn how to read a little better. If I order a Chocolate frosty, I'm expecting Chocolate ice cream in the cup...not vanilla 😞. They need to quit screwing over the orders that come in for pick up through services like Uber Eats and DoorDash. If I was actually there at the counter you wouldn't be able to get away with that crap.

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