Wingstop

127 Gallatin Pike N, Madison
(615) 953-7999

Recent Reviews

Bailey Laird

Customer service is always great when I come here ☺️

Sharon M

I wanted to try the Honey Hot wings that were back for a limited time. I was very disappointed that the wings had virtually no flavor. I had to wait on my order, which was not a problem because I knew they would be fresh. They were cooked perfectly so if the taste had been there I would have been pleased. The restaurant needs a face-lift as things looked very unkempt and in need of repairs.

Atmosphere: 2

Food: 2

Service: 4

Darrika Hammonds

This place needs new employees ASAP whoever worked on March 8, 2024 between 3pm-5pm needs to be fired they’re playing on the phone don’t know what they’re doing I called to cancel an order they told me to go online and cancel it since it was an online order then they refused to answer the phone after calling them 5xs back playing on the phone say that they needed to screenshot a receipt to corporate for my refund I never received any food or anything but they have my money and I want it back they all need to be fired immediately

Atmosphere: 1

Food: 1

Service: 1

Micayhia Gentry

When I say ATROCIOUS! ? so ghetto and very unprofessional. I’m writing this while in line waiting on my food going on 2 hours. I called in my order at 10:12pm. They messed my order up twice. I asked for a refund , the girl tried to tell me I had to choose between a refund , getting my food. I said I was getting my food since the refund was taking forever lol. I stated I would be back to talk to management tomorrow. She stated I would be wasting my gas and that if she was giving me my food then I didn’t need to come back the next day. Y’all will forever receive bad reviews because you’re hiring kids. And mfs who don’t want to work! It’s not okay. They were at closing time and still had nothing ready for ANYONE. They are unprofessional, no gloves , touching chicken bare hands when rushing.a hot mess! Only employee who at least acted like he cared was Michael

Atmosphere: 1

Food: 3

Service: 1

Nadeia M

0's all across the board. Do us a favor and CLOSE THIS LOCATION!!!Your employees need to be drug tested ASAP. The store is disgusting, the casher was high out his mind, the other young man stays on his phone. He changed the price of our food 3 times without even putting it in. Long story short, either close the store or hire an all new staff please for everyones safety before you end up getting sued for undercooked food and unhealthy environment.

Margaret Ieronimo

I am very patient but when you wait 30 minutes and get the wrong food , your patience goes right out the window

Dwight Gordon II

Wingstop was busy and my order took much longer than it should have. Food was hot and fresh but it definitely is a wait and I ordered online and

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken Wings

Kayleigh Andrews

The workers are slow they dont listen,rude, and disrespectful. I came and they didnt take no card. I have to repeat my flavor multiple times. Barely any drink flavors no ice. Not clean at all sticky floor nasty counters. Over all dont come.

Atmosphere: 1

Food: 3

Service: 1

Lamont Bunch

Great Lemon Pepper bone-in Wings!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Nicko Crazio

Gotta have some of the laziest workers around. Yall get paid to work and yall dont even do your work. The card machine was down and it takes 10 min to even acknowledge a customer. What a joke... lost my service....

Atmosphere: 1

Service: 1

April B.

love this place love the energy love the staff the night manager the white lady not sure her name love her vibe an always makes sure I'm not forgotten when really busy

B H 7

It is what it is the rudest, ghettoest, blackest, Wingstop I've ever been to, never again and if you're reading this I highly suggest you don't go either ?

Atmosphere: 1

Food: 1

Service: 3

Mary Hiland

Missing half my order and they wanted me to prove it after I got home food was cold even after being in a hot bag this is the worst location I've ever been to and I won't be

Atmosphere: 5

Food: 1

Service: 1

Brasia Roberts

They chicken was cooked to hard and we didn’t get our sauce and we didn’t get no veggie they need do better with there chicken and over cooked chicken no seasonVegetarian options: We didn’t get no sauce or veggies stick

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Auston M.

food was awful. picked it up and forgot to check it before heading home. only live 3min away. food was cold and tasted awful. don't waste ur money here

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