GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Emma Mccabe
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Karl James
Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.
Peter Ruggio
How are you going to have an offer for T-Mobile customers and then pull it? 👎
Marty Fierbaugh
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
When you catch on them on a good night it's delicious but if the wrong night it's subpar.
Atmosphere: 4
Food: 4
Service: 4
Jeff Houdyshelt
We got the 5 piece garlic/ Parmesan tenders, cheese fries, and chicken sandwich. My wife asked for BBQ sauce, NO HEAT on her sandwich, and whatever sauce they put on made it TOO HOT to eat. The tenders were awful and I couldn’t eat them so my wife tried and she couldn’t either and the little we did eat caused us to repeatedly burp up the nasty taste. The fries were soggy and the few we did eat were raw. My wife had no issues with placing a Togo order.
Atmosphere: 3
Food: 1
Service: 3
Yvette Rutherford
The restaurant was clean and the staff was friendly. I go twice a week
Atmosphere: 5
Food: 5
Service: 5
Luis Maceo
This store is one of the nicest ones that I’ve been visited,food is made fresh, they always do the correct flavors when I come to get my food, and service is fast.
Atmosphere: 5
Food: 5
Service: 5
Juana Perez
My order was made fresh, great salsas, and the space is super clean with a nice atmosphere.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.
How are you going to have an offer for T-Mobile customers and then pull it? 👎
Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Restaurantji Recommends
When you catch on them on a good night it's delicious but if the wrong night it's subpar.
Atmosphere: 4
Food: 4
Service: 4
We got the 5 piece garlic/ Parmesan tenders, cheese fries, and chicken sandwich. My wife asked for BBQ sauce, NO HEAT on her sandwich, and whatever sauce they put on made it TOO HOT to eat. The tenders were awful and I couldn’t eat them so my wife tried and she couldn’t either and the little we did eat caused us to repeatedly burp up the nasty taste. The fries were soggy and the few we did eat were raw. My wife had no issues with placing a Togo order.
Atmosphere: 3
Food: 1
Service: 3
The restaurant was clean and the staff was friendly. I go twice a week
Atmosphere: 5
Food: 5
Service: 5
This store is one of the nicest ones that I’ve been visited,food is made fresh, they always do the correct flavors when I come to get my food, and service is fast.
Atmosphere: 5
Food: 5
Service: 5
My order was made fresh, great salsas, and the space is super clean with a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Seasoned Fries
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