Zaxbys Chicken Fingers & Buffalo Wings

I mean it was aight. The chicken was decent but the texas toast tasted like plastic. The sauce is very good tho.

Atmosphere: 4

Food: 3

Service: 4

Attitude is everything! Michael C nails it every time! What an infectious attitude. Thank You!

Just rolled through the drive thru and had a awesome interaction with Joe running the drive thru. Joe absolutely made our day. This is what customer service use to look like. I will go back just because of his cheerful nature

Atmosphere: 5

Food: 5

Service: 5

I'm no regular . . . I'll be the first to say it. But this place holds a special place in my heart. I will standby this unto the end, this Zaxbys has always felt like the manifestation of Southern Hospitality.

Atmosphere: 5

Food: 5

Service: 5

If I could leave zero stars I would. I have never experienced disrespected since I came to dine in here. I was waiting at the register to order and no one came to take my order. When I saw that the lady at the drive thru saw me and made eye contact. A Caucasian male skipped me and went in front of me to order and the lady came to take his order and didn’t mention that I was in the line first. So frustrated and left .

Bro this place sucks
Food is mid and it takes half your lifespan to eat
I’ll probably still go tho lowkey 🤷‍♀️

Atmosphere: 1

Food: 1

Service: 1

Usually love the chicken sandwich but this one was really dried out.

Atmosphere: 4

Food: 2

Service: 4

If you're going to have someone pull forward, you're going to have to actually bring them their food. Had several cards drive by me with their food. Had to go inside to find my food, just sitting on the back counter. Im not happy.

Food: 1

Service: 1

Horrible.

The food was nasty I couldn't even eat
Fries was so sorry and chicken and shrimp was nasty
We ask honey mustard and ranch we didnt get it
We will never come back there

Atmosphere: 1

Food: 1

Service: 1

Food was cold, soggy, and overly salty. Requested ranch and honey mustard. Got something else that was completely disgusting. Will not order from there ever again.

Food: 1

Service: 2

Not sure how you mess up A SALAD. But my coworker and I both had to find a restroom right after eating here. The cucumbers tasted vile and after tossing those it still destroyed my stomach. I knew it was a little old but the effects say it was very old. First and last stop at this location.

Food: 1

This location is very good. The traditional wings were crispy but not dry. Workers were very polite and helpful.

My family used to stop here occasionally for dinner after church prior to the "event" of 2020. We stopped going here during the "event" as this place clearly suffered from management and staffing issues during the "event" and we discovered a FAR SUPPERIOR chicken place just 20 mins down the road. Last evening, after church, we were really pressed for time and decided that we'd give Zaxby's a try as we hadn't been there in over 4 years.

Atmosphere: The place was empty with no one in it on a Saturday evening at dinner time - not a good sign for any food establishment.

Food: The size of the chicken tenders is laughably small - about the size of a grown man's index finger and were unseasoned and bland, but edible. The portion of fries was astonishingly small - I don't think there were more than a dozen - then I thought maybe they count out 3 fries per tender? Fries were limp and soggy (as I always remembered them) and also unseasoned. The coleslaw was typical mass produced slaw scooped out of a 5 gallon bucket.

You don't get your food served to you on a tray or plate of any kind either. Clearly, the franchise can't staff with competent help/management capable of cleaning trays. So, whether you eat in or take out - you get your order loaded in multiple Styrofoam containers and plastic to-go bags. I'm not a save-the-planet type, but honestly, do we need to be generating unnecessary plastic garbage to sit in a landfill forever?

Overall, a terrible dining experience and we won't be going back. It's clear that the handwriting is on the wall for this Zaxby's to ultimately close - just like the one in Franklin did.

There are other options for food - especially chicken - there is no reason to support a poorly run restaurant serving poor quality food at inflated prices.

I got the chicken finger plate and honestly it tasted like something I could make at home in the microwave

Food: 2

Service: 3