Clean restaurant friendly service. The food is good and hot but they repeatedly put the red mayo on my roast beef when I ask them to remove it then verify that they heard my request
Atmosphere: 5
Food: 4
Service: 4
The Russians are coming
Dude at the window went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Denise Merchant
Love their selection. Everything is delicious!
Atmosphere: 5
Food: 5
Service: 5
Locust Street
Fast service. The food was on point and they got my order right? That's important to me a lot of people don't do that. Thank you.
Food: 5
Service: 5
Chyrle Walls
The woman who took our order was rude and distracted and of course messed it up. The fruits were so dried out and over cooked they were inedible. The manager was kind about the errors.
Atmosphere: 2
Food: 2
Service: 1
Chelsea Lovell
Good food!!!! Nice employees they work like they should!!! Always clean 🫧🪥!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Leslie McMahan (Michelle)
Today was the best experience I have had at this location the past few times I have gone. The curly fries were absolutely amazing. They were hot and fresh whereas the previous times they were old and cold. Thanks Arby's of Newport, TN for stepping up your A game and ensuring my food was hot and fresh. I'll definitely be back and hope my food is just as amazing the next time as it was this time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Beef and Cheddar and Crinkle Cut Fries
Karen Gilliam
Ordered the brisket and it was not worth the money!!! Meat was so fatty and tough it fell off the bun when I bit into the sandwich.
Food: 1
Peacebewith You!
My son and I went thru the drive thru around 11:30 am. today and ordered smoked BBQ brisket, beef and cheddar, curly fries, and potato cakes. The lady even asked me at the window if I needed any sauces, I said ketchup and three spicy peppers. I usually am pretty good at checking my order. However, this time, I made a mistake of only counting that i have all the orders but not checking on the sandwich itself. Well, 60 miles away when I was ready to chow down on my BBQ brisket low and behold, not a drop of BBQ sauce found! In the sandwich or the bag. This makes me believe the lady who took my order did it on purpose because there was a printed out req for BBQ packets (I didn't ask for one, btw) so the person who made the sandwich did exactly what was on that print, like no sauce in the sandwich but on the side. But i didn't order it like that. If i want that, i would have ordered one very dry smoked brisket, no bbq sauce. But that was the whole point of getting a bbq brisket.. needless to say, i was very disappointed.
I loved
Atmosphere: 5
Food: 5
Service: 5
Clean restaurant friendly service. The food is good and hot but they repeatedly put the red mayo on my roast beef when I ask them to remove it then verify that they heard my request
Atmosphere: 5
Food: 4
Service: 4
Dude at the window went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Love their selection. Everything is delicious!
Atmosphere: 5
Food: 5
Service: 5
Fast service. The food was on point and they got my order right? That's important to me a lot of people don't do that. Thank you.
Food: 5
Service: 5
The woman who took our order was rude and distracted and of course messed it up. The fruits were so dried out and over cooked they were inedible. The manager was kind about the errors.
Atmosphere: 2
Food: 2
Service: 1
Good food!!!! Nice employees they work like they should!!! Always clean 🫧🪥!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Today was the best experience I have had at this location the past few times I have gone. The curly fries were absolutely amazing. They were hot and fresh whereas the previous times they were old and cold. Thanks Arby's of Newport, TN for stepping up your A game and ensuring my food was hot and fresh. I'll definitely be back and hope my food is just as amazing the next time as it was this time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Beef and Cheddar and Crinkle Cut Fries
Ordered the brisket and it was not worth the money!!! Meat was so fatty and tough it fell off the bun when I bit into the sandwich.
Food: 1
My son and I went thru the drive thru around 11:30 am. today and ordered smoked BBQ brisket, beef and cheddar, curly fries, and potato cakes. The lady even asked me at the window if I needed any sauces, I said ketchup and three spicy peppers. I usually am pretty good at checking my order. However, this time, I made a mistake of only counting that i have all the orders but not checking on the sandwich itself. Well, 60 miles away when I was ready to chow down on my BBQ brisket low and behold, not a drop of BBQ sauce found! In the sandwich or the bag. This makes me believe the lady who took my order did it on purpose because there was a printed out req for BBQ packets (I didn't ask for one, btw) so the person who made the sandwich did exactly what was on that print, like no sauce in the sandwich but on the side. But i didn't order it like that. If i want that, i would have ordered one very dry smoked brisket, no bbq sauce. But that was the whole point of getting a bbq brisket.. needless to say, i was very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everything was fast and fresh and delicious, and everyone was happy and very nice
Atmosphere: 5
Food: 5
Service: 5
Great food and fast service
Atmosphere: 5
Food: 5
Service: 5
Really, it has the 10 commandments on tje wall. Guess it's to remind you not to steal the Arby's sauce or meet your lover there.
Atmosphere: 1
Food: 3
Service: 3
Bathrooms were clean
Atmosphere: 3
Food: 3
Service: 3
Excellent drive thru experience! Not going to rate atmosphere as I did not go in. Great job Manager, service,and time management, PERFECT SCORE!
Food: 5
Service: 5
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