Krystal

579 W Broadway St, Newport
(423) 625-1346

Recent Reviews

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Matthew

They served food that shouldn't have been served. I ordered the double meal (3?) which must have been made hours in advance. The burgers were a doughy sloppy mess, and the fries luke warm. I took a big bite out of the first burger and immediately spit it back into the little cardboard container. It was bad, real bad. I'm not sure the meat in the burger was even cooked, it was so skinny I couldn't tell. I threw it all away except for the drink. The food was complete slop that I couldn't eat. $13 in the garbage. Stay away

Atmosphere: 3

Food: 1

Service: 4

Jana Trentham

The burgers and fries were very fresh and tasted great! Restaurant and bathroom were both very clean.

Atmosphere: 5

Food: 5

Service: 5

Patricia Ellison

Didn't get ff with my order

Food: 2

Service: 1

Apryl Campbell

The Krystals were terrible

Food: 1

Service: 5

Kristopher Lawson

It was so late but the women there were fantastic and so helpful.

Atmosphere: 5

Food: 5

Service: 5

Jenny Zmich

Ordered a cheese Krystals and they were disgusting (halfway thrown together and mushy)

Me Pi

No one dining there at 6 pm, no help, no sanitation rating posted, girl that finally came to counter looked spaced out in her eyes and had a big blister mid face with greasy hair. Left without eating even though sought out going to Krystal burger! Boo

Atmosphere: 1

Joshua Galvin

I wish we still had this chain locally. It’s worth the stop

Food: 5

Service: 4

Jackie Pirkle

Food quality ery poor. Fries good, hot but your namesake, Krystal burger, very poor.

Atmosphere: 3

Food: 1

Service: 5

Sammy Crum

I wasted over 10 minutes in line, my total was $17.55, I have them a $100.55 and they said that they didn’t have enough change to give me my $83 back. There was several cars in front of me, if a restaurant cannot afford to give change for a $100 bill in this economy they need to file for bankruptcy immediately because they are definitely going out of business. It’s 2025, not 1925. Even in 1925 they probably could’ve cashed a $100 bill. I’ll never be back. They lost my business forever.

Atmosphere: 1

Food: 1

Service: 1

Jim Baldwin

Typical Krystals with a friendly staff. Typically use drive thru for breakfast. Overall good but Krystals prices are rising.

Food: 4

Service: 4

Jessica Varney

Burgers were soggy, bathroom lights don’t work, food wasn’t that good

Recommended dishes: French Fries

Theresa Church

We love Krystal and go out of our way whenever we find one.

Food: 5

Service: 5

Will Frazier

A clean great Krystal's! They do exist!

A breath of fresh air, great food and a great vibe.

Atmosphere: 4

Food: 5

Service: 4

Rosa Percell

Sat in drive thru for what seemed like forever. Did not track the time but saw several car give up and leave.

Atmosphere: 3

Service: 1

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