Apparently the management staff is too incompetent to maintain a staff that is capable of keeping the dinning room open during normal business hours. We walked up to the door to find that the doors were locked. I can only assume this is due to not enough employees on the schedule to maintain the dining room. This can only be the result of poor management to keep employees on staff. This is my second negative review for this store in Newport.
Atmosphere: 1
Food: 1
Service: 1
Charles “Chuck”
Fast food
Atmosphere: 5
Food: 3
Service: 5
LSS LSS
Chris is amazing. Very kind and made our visit very nice!
Atmosphere: 5
Food: 5
Service: 5
Anthony Carver
Manager on duty said fries were fresh they were barely warm and grease saturated and she was an absolute jerk! To bad can’t get less than one star!
Service: 1
U
Don’t place a mobile order, not worth it. Cashier with the “big hair” kept rubbing her face and complaining during the evening rush rather than trying to help her coworkers. We spent 29 minutes in the drive through after giving up on the indoor line.
Busy times can be challenging, but complaining and intentionally slowing down doesn’t help.
This is a bad location.
Service: 1
Supimkenzie
Cold food, old greese, and didn't have all of my food.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Caro
Everything was fresh hot and prepared on Point Nice Teamwork Wendys thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Baconator, Fries, Chili
Tim Wheeler
If you want a good hamburger do not go here ! This is my last time eating here. There Dave’s burger is always cold, the lettuce looks like it’s about two weeks old, tomatoes onions and pickles are very soggy and old looking. Worst hamburger I’ve ever eaten. Why can’t you serve a hamburger that looks like the one on the menu and ads.
Atmosphere: 3
Food: 1
Service: 3
Gail Gunter
Food good
Atmosphere: 3
Food: 4
Service: 3
Chris Roach
The food was made fresh and was hot when it arrived to me and they were very patient when I tried to figure out what to get wasn't rushed that was great
Kid-friendliness: If your needing a different toy for a small child they give you them to with the kids meal if you ask them for under 3 toys
Wheelchair accessibility: It has a ramp on the side of the building
Cosby/Newport location by Walmart is fantastic! Great service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Bertha Johnston
Went through drive-thur and ordered the Cobb salad with ranch dressing.I was on my lunch break when I got back to the office to eat my lunch the salad was so small the chicken was dry and looks like it had been cooked for hours they gave me sour cream & a packet of salsa no ranch dressing. I called back to let them know and the manager kept saying she had a bad connection and couldn't hear me.I did not get a Receipt. The service was very slow and not friendly at all. It will be a while before I go back again 😞
Food: 1
Service: 1
Briana West
They always mess the order up. I love paying extra for something and then never receive it.
Apparently the management staff is too incompetent to maintain a staff that is capable of keeping the dinning room open during normal business hours. We walked up to the door to find that the doors were locked. I can only assume this is due to not enough employees on the schedule to maintain the dining room. This can only be the result of poor management to keep employees on staff.
This is my second negative review for this store in Newport.
Atmosphere: 1
Food: 1
Service: 1
Fast food
Atmosphere: 5
Food: 3
Service: 5
Chris is amazing. Very kind and made our visit very nice!
Atmosphere: 5
Food: 5
Service: 5
Manager on duty said fries were fresh they were barely warm and grease saturated and she was an absolute jerk! To bad can’t get less than one star!
Service: 1
Don’t place a mobile order, not worth it. Cashier with the “big hair” kept rubbing her face and complaining during the evening rush rather than trying to help her coworkers. We spent 29 minutes in the drive through after giving up on the indoor line.
Busy times can be challenging, but complaining and intentionally slowing down doesn’t help.
This is a bad location.
Service: 1
Cold food, old greese, and didn't have all of my food.
Atmosphere: 1
Food: 1
Service: 1
Everything was fresh hot and prepared on Point Nice Teamwork Wendys thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Baconator, Fries, Chili
If you want a good hamburger do not go here ! This is my last time eating here. There Dave’s burger is always cold, the lettuce looks like it’s about two weeks old, tomatoes onions and pickles are very soggy and old looking. Worst hamburger I’ve ever eaten. Why can’t you serve a hamburger that looks like the one on the menu and ads.
Atmosphere: 3
Food: 1
Service: 3
Food good
Atmosphere: 3
Food: 4
Service: 3
The food was made fresh and was hot when it arrived to me and they were very patient when I tried to figure out what to get wasn't rushed that was great
Kid-friendliness: If your needing a different toy for a small child they give you them to with the kids meal if you ask them for under 3 toys
Wheelchair accessibility: It has a ramp on the side of the building
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Baconator
Restaurantji Recommends
Outstanding Biggie Bag!
Food: 5
Service: 5
Cosby/Newport location by Walmart is fantastic! Great service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Went through drive-thur and ordered the Cobb salad with ranch dressing.I was on my lunch break when I got back to the office to eat my lunch the salad was so small the chicken was dry and looks like it had been cooked for hours they gave me sour cream & a packet of salsa no ranch dressing. I called back to let them know and the manager kept saying she had a bad connection and couldn't hear me.I did not get a Receipt. The service was very slow and not friendly at all. It will be a while before I go back again 😞
Food: 1
Service: 1
They always mess the order up. I love paying extra for something and then never receive it.
Atmosphere: 1
Food: 1
Service: 1
Super nice staff and fast service
Atmosphere: 5
Food: 5
Service: 5
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