The customer service is great and it is so sweet to see how passionate this worker is and kind!
Atmosphere: 5
Food: 5
Service: 5
Sherry Kay
From the welcoming atmosphere to the tasty chicken, everything here is done right. The service is fast, courteous, and genuinely attentive even during the busiest times of the day, which makes every visit enjoyable. Highly recommended, and much appreciation for such great service!
Atmosphere: 5
Food: 5
Service: 5
Colt Caylor
After encountering issues during my previous visit, the manager personally reached out to me, and today I had the opportunity to revisit the Oak Ridge, TN location. I am pleased to share that this experience exceeded my expectations. The service and food were exceptional—this is the standard one should expect when dining at Chick-fil-A. From the friendly voice on the intercom to the team member confirming my order outside, and finally the courteous employee who handed me my meal, every interaction reflected genuine hospitality. Despite the challenges of cold weather and heavy holiday traffic, the staff maintained efficiency and warmth, creating a truly pleasant experience. This level of service is what inspires customer loyalty and reinforces Chick-fil-A’s reputation—even with its well-known Sunday closure. Thank you to the Oak Ridge team for delivering outstanding hospitality and service!
Atmosphere: 5
Food: 5
Service: 5
Lynda Erickson
It's been a while since we've been here so I was quite surprised at the decline in food quality. The chicken in the sandwich has shrunk considerably and everything tasted like grease.
Atmosphere: 2
Food: 3
Service: 4
Isaac Emerson
Jesus chicken is the way the truth and the life 🙌 😋
Atmosphere: 5
Food: 5
Service: 5
Jessica V.K
Love this place
Michael
Never a disappointment when I go. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Jaxon16
So good.
Atmosphere: 5
Food: 5
Service: 5
Brad Willey
After a long travel day home, the convenience of OR Chick-fil-a was a great fix. They are always consistently good, food is hot, and the service is awesome and friendly as usual. Thank you.
As good as drive thru gets. Only negative is they no longer offer Pup Cups much to the dismay of my wallet as i now have to buy Bonnie chicken stripe at $8...
This location is very awkward and congested at times for the drive thru. Because of the location I gave it a 3 star, the food was the same as other locations. The staff was friendly. But on the day we went there must have been low staff because there was one person taking orders back and forth on 2 drive thru lanes.
Atmosphere: 3
Food: 3
Service: 3
Dave Sill
Service was slow and they got my order wrong. Update: drivethrough is still slow and they got my order wrong again.
Atmosphere: 3
Food: 4
Service: 2
Rick R
Ordered grilled nuggets for a lactose intolerant family member. Got home and saw that the grilled nuggets were not there and there were fried nuggets instead. Also ordered and got charged for a large macaroni and cheese, a small order was put in the bag instead.
The customer service is great and it is so sweet to see how passionate this worker is and kind!
Atmosphere: 5
Food: 5
Service: 5
From the welcoming atmosphere to the tasty chicken, everything here is done right. The service is fast, courteous, and genuinely attentive even during the busiest times of the day, which makes every visit enjoyable. Highly recommended, and much appreciation for such great service!
Atmosphere: 5
Food: 5
Service: 5
After encountering issues during my previous visit, the manager personally reached out to me, and today I had the opportunity to revisit the Oak Ridge, TN location. I am pleased to share that this experience exceeded my expectations. The service and food were exceptional—this is the standard one should expect when dining at Chick-fil-A. From the friendly voice on the intercom to the team member confirming my order outside, and finally the courteous employee who handed me my meal, every interaction reflected genuine hospitality. Despite the challenges of cold weather and heavy holiday traffic, the staff maintained efficiency and warmth, creating a truly pleasant experience. This level of service is what inspires customer loyalty and reinforces Chick-fil-A’s reputation—even with its well-known Sunday closure. Thank you to the Oak Ridge team for delivering outstanding hospitality and service!
Atmosphere: 5
Food: 5
Service: 5
It's been a while since we've been here so I was quite surprised at the decline in food quality. The chicken in the sandwich has shrunk considerably and everything tasted like grease.
Atmosphere: 2
Food: 3
Service: 4
Jesus chicken is the way the truth and the life 🙌 😋
Atmosphere: 5
Food: 5
Service: 5
Love this place
Never a disappointment when I go. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
So good.
Atmosphere: 5
Food: 5
Service: 5
After a long travel day home, the convenience of OR Chick-fil-a was a great fix. They are always consistently good, food is hot, and the service is awesome and friendly as usual. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Chick-Fil-A Waffle Potato Fries, Grilled Chicken
As good as drive thru gets.
Only negative is they no longer offer Pup Cups much to the dismay of my wallet as i now have to buy Bonnie chicken stripe at $8...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is very awkward and congested at times for the drive thru. Because of the location I gave it a 3 star, the food was the same as other locations. The staff was friendly. But on the day we went there must have been low staff because there was one person taking orders back and forth on 2 drive thru lanes.
Atmosphere: 3
Food: 3
Service: 3
Service was slow and they got my order wrong. Update: drivethrough is still slow and they got my order wrong again.
Atmosphere: 3
Food: 4
Service: 2
Ordered grilled nuggets for a lactose intolerant family member. Got home and saw that the grilled nuggets were not there and there were fried nuggets instead. Also ordered and got charged for a large macaroni and cheese, a small order was put in the bag instead.
Atmosphere: 3
Food: 4
Service: 1
I liked their chicken sandwich
Atmosphere: 5
Food: 4
Service: 4
Great food!
Atmosphere: 4
Food: 5
Service: 4
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