Chick-fil-A

357 S Illinois Ave, Oak Ridge
(865) 272-3251

Recent Reviews

Crissy A

The employees are very friendly and helpful, and the food was great.Otherwise do not recommend this place. The atmosphere is not child/family friendly anymore. And no decaf coffee.

Atmosphere: 1

Food: 5

Service: 5

Silverbolt24 taekwondokid24

They forgot my hash browns when I went through the drive thru. So I had to walk in and a couple of employees were giving me an attitude, like they were inconvenienced by there're mistake.

Atmosphere: 2

Food: 3

Service: 1

Alysha Elrod

Came here for dinner with my son... He's 1.5.... doesn't really talk much... Anyways we went in the playroom. He was on the lil playground and some old worker employe opens the door to tell me that the playground is closed due to a little hole in the carpet.... Then stood there with the door open for a minute until I had to climb up in the playground to retrieve my son. By the time I get all of our stuff together and have a screaming baby in one arm...I go to the door. There's a chair in front of the door... The old man was standing there with a broom and didn't attempt to move the chair until I had pushed it open... Needless to say I'm infuriated. So is my son who doesn't understand. If the playground is closed for any reason.... Lock the door.... Kids don't look for a damn sign on the door. By the way we are leaving at 7pm.... So the door has been unlocked all day long... I wonder how many other kids were torn away from the playground over a little piece of carpet....Kid-friendliness: Haha they say the playground is closed but they don't lock the door so kids get ripped away from playing all day long....

Atmosphere: 1

Food: 4

Service: 1

Michael Phillips

Very good. Picked up take out for guys at work.

Atmosphere: 5

Food: 5

Service: 5

Lisa Bassett

Always top notch!

Atmosphere: 5

Food: 5

Service: 5

Scott DeVore

I don't think I need to say anything about Chick-fil-A, especially the Fountain City location. Great staff, great food, and an enjoyable eating experience.????

Atmosphere: 5

Food: 5

Service: 5

Luís Paulino

Worst customer service I’ve had experienced.They just ignored me while talking between them. After that, a customer friend of them arrived and they talked for a long time, got her order and I was standing there, waiting for someone to talk to me. I waited about 10min and nobody ahead of me. Ridiculous!

Atmosphere: 4

Food: 5

Service: 1

Heather Saccardi

Staff is always efficient and friendly. Food is always correct, hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Alex Zayets

Worst service ever and operated as bad as McDonalds!!!! Drive through is disorganized and one lane moves faster than the other. Staff needs a lot of training… won’t be back!!!

Atmosphere: 1

Food: 3

Service: 1

Bryler

Paint job good on the outside and the inside. Windows clean. Water tastes good. Playground fun. HVAC in drive thru. Rugs get dirty but then they clean them off. This restaurant typically fills me with food. If I went here 300 times, I would likely enjoy it 299 of them. I recommend the chicken. you might also like the lettuce here (it's in the salads)Wheelchair accessibility: yep

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Market Salad, Chicken Tortilla Soup, Chicken Nuggets, Spicy Southwest Salad, Grilled Chicken Sandwich, Grilled Chicken, Grilled Nuggets, Waffle, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Mac & Cheese, Cobb Salad, Chick-Fil-A Grilled Chicken Club Sandwich, Sausage Egg & Cheese Muffin, Dr Pepper, Hash Brown Scramble Bowl, English Muffin, Egg White Grill Meal, Grilled Chicken Sandwich Meal

Vicky C Scruggs

Great food and service!

Atmosphere: 5

Food: 5

Service: 5

bob rufin

Made the mistake of going inside, like you don't exist, employees walking by and no one acknowledged my presence, finally asked if I could place an order, disorganized and poorly managed.

Atmosphere: 3

Food: 4

Service: 2

Dana Christmas

Parking: Plenty of parkingKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Grilled Chicken, Chick-Fil-A Waffle Potato Fries

Matthew Deaver

Typical chic fil

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Chick-Fil-A Waffle Potato Fries

suzy r

First time that I have been disappointed with any of the salads. The lettuce was wilted, the apples were slimy and the salads keep getting smaller.....I pay $11 for a salad, I expect a lot better.

Food: 1

Service: 5

Recommended dishes: Chicken Nuggets, Grilled Nuggets, Chick-Fil-A Waffle Potato Fries

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