Culver’s

Name: Culver’s
Address: 1510 Oak Ridge Turnpike, Oak Ridge, Tennessee, 37830, US
Telephone: (865) 294-4810
Price range: $
Rating: 3.8

$ • American

Hours:
1510 Oak Ridge Turnpike, Oak Ridge
(865) 294-4810

About Culver’s

Culver’s in Oak Ridge, TN, offers a variety of food, including burgers, cheese curds, and the popular mac and cheese, which some reviews highlight as particularly good. The food is generally described as tasty and fresh, with many customers appreciating the flavor and quality. However, several issues have been reported since the location opened. Customers often experience long waits, sometimes up to 30 minutes, especially in the drive-thru, and the food is frequently delivered cold or incorrect. Common mistakes include forgetting parts of orders, such as mushrooms or onions, and charging for items not received. The portion sizes of the custard are mentioned as small, with limited flavors offered, and some flavors are never available.

Despite these problems, improvements have been noted after management addressed customer concerns, resulting in better service and food quality. Staff members, like Brittney, are praised for their kindness, respect, and positive attitude, which can make visits more pleasant. The atmosphere in the dining area is often described as dirty when dining in, with tables left uncleaned, prompting many to take their food to go instead. Overall, while the taste of the food remains a highlight for many, inconsistent service and cleanliness issues have impacted the experience. Customers who have revisited after management action report a more positive experience, indicating ongoing efforts to improve the restaurant’s standards.