Unkept store. Wrong orders. Everything always out of stock. Condiment counter always empty. People standing at the counter for 5-10 minutes before anyone ever even comes to take an order because people are standing around in there phone.
Atmosphere: 1
Food: 1
Service: 1
Carlos Nùñez
It's too slow, people serve badly. All wrong! DON'T BUY HERE!
Atmosphere: 1
Food: 1
Service: 1
Bethney Balistreire
Ordered a famous bowl and they didnt put the chicken in it. Didn't notice until I got home and they REFUSE to answer the phone. Its a chicken place. How you forget the main ingredient?! I ALWAYS have problems with this location. Id give 0 stars if I could.
Food: 1
Amanda Boyce
It never fails when you go to KFC in Oakland your order is not right or like myself I ordered a head on doordash when I got there they had given my order to someone else it is truly ridiculous the lack of work ethic that these employees have something so simple as to check a confirmation order what has kept me from having to wait for my order to be remade
Atmosphere: 1
Food: 1
Service: 1
Matthew Helm
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Jay G
I went to this horrible trashy place two days in a row. First day they said it will be 30 minutes on chicken. I went back today and they said it will be 30 minutes on chicken. I asked them “What do you have”? She replied “Nothing, we ain’t got nothing”. This place needs new management or better yet needs to be shut down. I’m not saying this just because of my bad experiences, it’s the same story anytime anyone goes there. The time before this the workers were in the parking lot using profanity.
Atmosphere: 1
Food: 1
Service: 1
Essence Lowery
Waited for 20 mins to get order taken then get my food wasn’t let known there wasn’t any tomatoes till after I went to eat food then waited 30 more minutes for my other food I asked 2 people to just refund me my money an I was highly ignored an then told after I received my food that I would have to wait till she was done filling orders to come refund me. All while they weren’t busy at all. Others in lobby had been waiting over 30 mins for their food
Bob Terranova
Imagine going to Kentucky Fried Chicken.There are 9 cars in the drive thru and five people standing inside waiting and not one piece of chicken prepared. Now you wait 30 minutes, after being told you would have to wait 20. Then you get home to find out your order is wrong.
Atmosphere: 3
Food: 4
Service: 1
Michael Dowell
This place is horrible, I don't know how they're still open for business...the food is horrible and way under cooked...
This will be last time I eat here. Place always smells like weed and food is always wrong
Barbara Rutherford
I'd give no stars if I could, one is too generous. Living here for several years, the 1st time we went to KFC our 1st year was a horrible experience, extremely long wait time, horrible food and bad service with an Attitude, Always. Didn't go back for a year. Trying to give a benefit of a doubt, went back and had the same issues along with the order not being correct. Banned it again for nearly 2 years, and again with pretty much same issues. Recently I went again for another try, and not only did I have to wait 40 minutes, but I got to the order box and was never acknowledged, not even a "please wait", nothing! So after several minutes I said hello, waited a minute said hello, and nothing. Finally went the 1st window thinking the order box was out. Nope! The guy gave me a total of $15+ and I said I don't think so, I haven't ordered and no one has acknowledged me for nearly 10 minutes. I did order, but waited another 15 minutes for the guy in front of me to get his order. When I finally got to the window, the girl didn't say a word to me, just looked at me with an attitude as I'm sure word got up front because of my order being out of line! And on top of that, the window was gross and nasty! To think of inside, OMG!! And my 8 piece chicken order had 4 thighs and no breast. My husband only eats the white meat. SO NEVER EVER AGAIN!!! But I am surprised that KFC/Taco Bell allows this, as it affects not only their business here, but elsewhere, even if it's Privately Owned, you should care, it affects YOU! It's always this way. And looks like reviews have more complaints than not, with a 2 star rating?....tells you something. But I'm extremely surprised the State Health Department hasn't closed it down!! Maybe they just need a call!! Absolutely ridiculous!! NEVER AGAIN!!
NO recommendations for anything, that was an accident thinking it was asking what my order was.
Atmosphere: 1
Food: 1
Service: 1
C&A adventures
Closing dining room down every afternoon by 6pm consistently
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Gravy
Crystal Gale
never again. went here only 2 times total and had horrible experiences. today ive sent my order back almost 4-5 different times due to the forgotten items, wrong sandwich, and just whole order wrong in general. waited about 45 minutes during my whole visit. 3 ppl came in after me and left WAY before me and all i got 2 combos. ridiculous! if i could get a refund i would 😡
Unkept store. Wrong orders. Everything always out of stock. Condiment counter always empty. People standing at the counter for 5-10 minutes before anyone ever even comes to take an order because people are standing around in there phone.
Atmosphere: 1
Food: 1
Service: 1
It's too slow, people serve badly. All wrong! DON'T BUY HERE!
Atmosphere: 1
Food: 1
Service: 1
Ordered a famous bowl and they didnt put the chicken in it. Didn't notice until I got home and they REFUSE to answer the phone. Its a chicken place. How you forget the main ingredient?! I ALWAYS have problems with this location. Id give 0 stars if I could.
Food: 1
It never fails when you go to KFC in Oakland your order is not right or like myself I ordered a head on doordash when I got there they had given my order to someone else it is truly ridiculous the lack of work ethic that these employees have something so simple as to check a confirmation order what has kept me from having to wait for my order to be remade
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
I went to this horrible trashy place two days in a row. First day they said it will be 30 minutes on chicken. I went back today and they said it will be 30 minutes on chicken. I asked them “What do you have”? She replied “Nothing, we ain’t got nothing”. This place needs new management or better yet needs to be shut down. I’m not saying this just because of my bad experiences, it’s the same story anytime anyone goes there. The time before this the workers were in the parking lot using profanity.
Atmosphere: 1
Food: 1
Service: 1
Waited for 20 mins to get order taken then get my food wasn’t let known there wasn’t any tomatoes till after I went to eat food then waited 30 more minutes for my other food I asked 2 people to just refund me my money an I was highly ignored an then told after I received my food that I would have to wait till she was done filling orders to come refund me. All while they weren’t busy at all. Others in lobby had been waiting over 30 mins for their food
Imagine going to Kentucky Fried Chicken.There are 9 cars in the drive thru and five people standing inside waiting and not one piece of chicken prepared. Now you wait 30 minutes, after being told you would have to wait 20. Then you get home to find out your order is wrong.
Atmosphere: 3
Food: 4
Service: 1
This place is horrible, I don't know how they're still open for business...the food is horrible and way under cooked...
Atmosphere: 1
Food: 1
Service: 1
It’s just dirt
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This will be last time I eat here. Place always smells like weed and food is always wrong
I'd give no stars if I could, one is too generous. Living here for several years, the 1st time we went to KFC our 1st year was a horrible experience, extremely long wait time, horrible food and bad service with an Attitude, Always. Didn't go back for a year. Trying to give a benefit of a doubt, went back and had the same issues along with the order not being correct. Banned it again for nearly 2 years, and again with pretty much same issues. Recently I went again for another try, and not only did I have to wait 40 minutes, but I got to the order box and was never acknowledged, not even a "please wait", nothing! So after several minutes I said hello, waited a minute said hello, and nothing. Finally went the 1st window thinking the order box was out. Nope! The guy gave me a total of $15+ and I said I don't think so, I haven't ordered and no one has acknowledged me for nearly 10 minutes. I did order, but waited another 15 minutes for the guy in front of me to get his order. When I finally got to the window, the girl didn't say a word to me, just looked at me with an attitude as I'm sure word got up front because of my order being out of line! And on top of that, the window was gross and nasty! To think of inside, OMG!! And my 8 piece chicken order had 4 thighs and no breast. My husband only eats the white meat. SO NEVER EVER AGAIN!!! But I am surprised that KFC/Taco Bell allows this, as it affects not only their business here, but elsewhere, even if it's Privately Owned, you should care, it affects YOU! It's always this way. And looks like reviews have more complaints than not, with a 2 star rating?....tells you something. But I'm extremely surprised the State Health Department hasn't closed it down!! Maybe they just need a call!! Absolutely ridiculous!! NEVER AGAIN!!
NO recommendations for anything, that was an accident thinking it was asking what my order was.
Atmosphere: 1
Food: 1
Service: 1
Closing dining room down every afternoon by 6pm consistently
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Gravy
never again. went here only 2 times total and had horrible experiences. today ive sent my order back almost 4-5 different times due to the forgotten items, wrong sandwich, and just whole order wrong in general. waited about 45 minutes during my whole visit. 3 ppl came in after me and left WAY before me and all i got 2 combos. ridiculous! if i could get a refund i would 😡
Atmosphere: 1
Service: 1
Chicken is greasy, tacos are edible,
Atmosphere: 2
Food: 3
Service: 3
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