I ordered 3 chicken fingers and that's it - for 8 dollars and 33 cents they gave 3 burnt pieces of chicken jerky - I'll Never go back
Atmosphere: 1
Food: 1
Service: 3
Frankie Barnes
Nobody wearing hair net nor beard guard
Atmosphere: 5
Food: 5
Service: 2
Jennifer Witzleb
This place is a joke. Nasty/dirty on the inside. employees have the worst attitudes every single time you go in there. They force you to pull around, then make you wait at the front door for 25-30 minutes. You still end up having to go in just to see the employees holding your food in their hands while taking a personal call on their cellphone before handing you their food. The manager is horrible, no customer service skills at all. And if you try to order DoorDash to escape the absolute nonsense you get messages from your driver that the food is taking forever and that the employees are racist! See photo attached. Not sure who runs this establishment but I’d be completely embarrassed. It’s clear these people do not care and have no training. Literally the worst experience every single time. Then you get your food and it’s nasty and cold. If you are forced to wait 45 mins on food you’d at least expect it to be hot and fresh. Please shut this place down! I encourage everyone who has a bad experience to contact corporate office even though this is a franchise. If the managers and those in operations don’t care at the franchise corporate will make a move after so many complaints. Any business who refuses to answer the phone doesn’t deserve your money. This is coming from someone who spent over 15 years in restaurant management. Some things just cannot continue to go overlooked. Poor management, poor food quality, drive thru issues (always rude and forced to pull around) poor training, etc.
Atmosphere: 1
Food: 1
Service: 1
telaskac
I recently visited the KFC at 6880 Highway 64 in Oakland, TN, and was extremely disappointed. The service was slow, with my order taking over 20 minutes despite the restaurant being nearly empty. When I received my meal, the chicken was overcooked and dry, and the sides were cold. The staff seemed disinterested and unprofessional, and the dining area was unclean. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
drunkNun
Unkept store. Wrong orders. Everything always out of stock. Condiment counter always empty. People standing at the counter for 5-10 minutes before anyone ever even comes to take an order because people are standing around in there phone.
Atmosphere: 1
Food: 1
Service: 1
Carlos Nùñez
It's too slow, people serve badly. All wrong! DON'T BUY HERE!
Atmosphere: 1
Food: 1
Service: 1
Bethney Balistreire
Ordered a famous bowl and they didnt put the chicken in it. Didn't notice until I got home and they REFUSE to answer the phone. Its a chicken place. How you forget the main ingredient?! I ALWAYS have problems with this location. Id give 0 stars if I could.
Food: 1
Amanda Boyce
It never fails when you go to KFC in Oakland your order is not right or like myself I ordered a head on doordash when I got there they had given my order to someone else it is truly ridiculous the lack of work ethic that these employees have something so simple as to check a confirmation order what has kept me from having to wait for my order to be remade
Atmosphere: 1
Food: 1
Service: 1
Matthew Helm
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Jay G
I went to this horrible trashy place two days in a row. First day they said it will be 30 minutes on chicken. I went back today and they said it will be 30 minutes on chicken. I asked them “What do you have”? She replied “Nothing, we ain’t got nothing”. This place needs new management or better yet needs to be shut down. I’m not saying this just because of my bad experiences, it’s the same story anytime anyone goes there. The time before this the workers were in the parking lot using profanity.
Waited for 20 mins to get order taken then get my food wasn’t let known there wasn’t any tomatoes till after I went to eat food then waited 30 more minutes for my other food I asked 2 people to just refund me my money an I was highly ignored an then told after I received my food that I would have to wait till she was done filling orders to come refund me. All while they weren’t busy at all. Others in lobby had been waiting over 30 mins for their food
Bob Terranova
Imagine going to Kentucky Fried Chicken.There are 9 cars in the drive thru and five people standing inside waiting and not one piece of chicken prepared. Now you wait 30 minutes, after being told you would have to wait 20. Then you get home to find out your order is wrong.
Atmosphere: 3
Food: 4
Service: 1
Michael Dowell
This place is horrible, I don't know how they're still open for business...the food is horrible and way under cooked...
Atmosphere: 1
Food: 1
Service: 1
Chris R
It’s just dirt
Atmosphere: 1
Food: 1
Service: 1
Shain Johnson
This will be last time I eat here. Place always smells like weed and food is always wrong
I ordered 3 chicken fingers and that's it - for 8 dollars and 33 cents they gave 3 burnt pieces of chicken jerky - I'll Never go back
Atmosphere: 1
Food: 1
Service: 3
Nobody wearing hair net nor beard guard
Atmosphere: 5
Food: 5
Service: 2
This place is a joke. Nasty/dirty on the inside. employees have the worst attitudes every single time you go in there. They force you to pull around, then make you wait at the front door for 25-30 minutes. You still end up having to go in just to see the employees holding your food in their hands while taking a personal call on their cellphone before handing you their food. The manager is horrible, no customer service skills at all. And if you try to order DoorDash to escape the absolute nonsense you get messages from your driver that the food is taking forever and that the employees are racist! See photo attached. Not sure who runs this establishment but I’d be completely embarrassed. It’s clear these people do not care and have no training. Literally the worst experience every single time. Then you get your food and it’s nasty and cold. If you are forced to wait 45 mins on food you’d at least expect it to be hot and fresh. Please shut this place down! I encourage everyone who has a bad experience to contact corporate office even though this is a franchise. If the managers and those in operations don’t care at the franchise corporate will make a move after so many complaints. Any business who refuses to answer the phone doesn’t deserve your money. This is coming from someone who spent over 15 years in restaurant management. Some things just cannot continue to go overlooked. Poor management, poor food quality, drive thru issues (always rude and forced to pull around) poor training, etc.
Atmosphere: 1
Food: 1
Service: 1
I recently visited the KFC at 6880 Highway 64 in Oakland, TN, and was extremely disappointed. The service was slow, with my order taking over 20 minutes despite the restaurant being nearly empty. When I received my meal, the chicken was overcooked and dry, and the sides were cold. The staff seemed disinterested and unprofessional, and the dining area was unclean. I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Unkept store. Wrong orders. Everything always out of stock. Condiment counter always empty. People standing at the counter for 5-10 minutes before anyone ever even comes to take an order because people are standing around in there phone.
Atmosphere: 1
Food: 1
Service: 1
It's too slow, people serve badly. All wrong! DON'T BUY HERE!
Atmosphere: 1
Food: 1
Service: 1
Ordered a famous bowl and they didnt put the chicken in it. Didn't notice until I got home and they REFUSE to answer the phone. Its a chicken place. How you forget the main ingredient?! I ALWAYS have problems with this location. Id give 0 stars if I could.
Food: 1
It never fails when you go to KFC in Oakland your order is not right or like myself I ordered a head on doordash when I got there they had given my order to someone else it is truly ridiculous the lack of work ethic that these employees have something so simple as to check a confirmation order what has kept me from having to wait for my order to be remade
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
I went to this horrible trashy place two days in a row. First day they said it will be 30 minutes on chicken. I went back today and they said it will be 30 minutes on chicken. I asked them “What do you have”? She replied “Nothing, we ain’t got nothing”. This place needs new management or better yet needs to be shut down. I’m not saying this just because of my bad experiences, it’s the same story anytime anyone goes there. The time before this the workers were in the parking lot using profanity.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited for 20 mins to get order taken then get my food wasn’t let known there wasn’t any tomatoes till after I went to eat food then waited 30 more minutes for my other food I asked 2 people to just refund me my money an I was highly ignored an then told after I received my food that I would have to wait till she was done filling orders to come refund me. All while they weren’t busy at all. Others in lobby had been waiting over 30 mins for their food
Imagine going to Kentucky Fried Chicken.There are 9 cars in the drive thru and five people standing inside waiting and not one piece of chicken prepared. Now you wait 30 minutes, after being told you would have to wait 20. Then you get home to find out your order is wrong.
Atmosphere: 3
Food: 4
Service: 1
This place is horrible, I don't know how they're still open for business...the food is horrible and way under cooked...
Atmosphere: 1
Food: 1
Service: 1
It’s just dirt
Atmosphere: 1
Food: 1
Service: 1
This will be last time I eat here. Place always smells like weed and food is always wrong
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