We ordered carryout of fajitas for two, cheese dip, and two large orders of chips and salsa. After a generous tip the order was about $90. When my husband arrived home, we were missing one of the salsas. Since we were charged $9 for it I called up there and talked to the man in charge who filled our order. He said he had “too much orders” that night and we could come back and he would give us the chips and salsa we paid for. I told him we couldn’t come for several days and told him my name in case he needed to record it. My husband took the receipt today and because it had been several days, all he would give was the salsa. Pretty bogus for their mistake. We wont go back.
alex h
Terrible customer service. Ordered delivery- meal was wrong. Asked for a refund on just the meal (not delivery fee) and manager would not do it. Then tries to say we are threatening him because we mentioned leaving a bad review. Won’t come back. We also ordered from their website, not DoorDash or anything.
paul eppley
Food was great people were very attentive to our needs. As we showed up kind of late in the evening and they still took very high-quality care of us.
Christina
Childdd, the food I’ve had here is not good. I’ve had them twice already, and the food has been beyond basic and pitiful. I thought maybe the food would be a bit better than the first, but no, the tacos I had this time around shells were very tough and rugged; NOTHING about those taco shells was soft, and the food was not hot; it was lukewarm. I can’t believe they served me some old, stale tacos. I’m upset, and I want my money back. If I had sat down in the restaurant, I would have surely complained. Everyone who ate here with me says the same thing. Also, the salsa they serve is pretty much similar to the Pace and Tostito's can brand salsa. Which is practically blasphemous for this to supposedly be an authentic Mexican restaurant.
Whoever says their food is good does not know good quality food at all! This will be the last and final time I spend a dime with them. Smh
Tater Martin
oakland location is a amazing place it is better than the atoka tn location
Martin Nathan
oakland location is a amazing place it is better than the atoka tn location
Mai Pruitt
The food was cold and the manager got upset because i told him about.
Demont Turner
The food were hot and good.
Atmosphere: 5
Food: 5
Service: 5
Mark Jennings
Experience was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas
Anita Jones
Food and service was good, but being charged extra just because we used our credit/debit cards was not.
Food tasted reheated, and tortillas were hard on one side soft on the other. The server we had was good, no complaints about him, but there was another woman just standing by our table wearing a black bubble coat watching us waiting until we left because my autistic son kept running around touching stuff like the salt & saying "we can't use this now" while she stared at him like she had a problem. We were there to spend money for my grandmother's birthday and felt unwanted! I've never had that experience at any other restaurant I've been so trust & believe I won't be back to this 1/2 star ass restaurant ??.
Atmosphere: 1
Food: 1
Service: 1
HYE RAN KIM
I had a delicious meal. It was my first visit, but the food was delicious and the service was good. Restaurant I want to go again??
Atmosphere: 5
Food: 5
Service: 5
Shay L
Service and prices were great, but the dishes we had lacked flavor.
Atmosphere: 5
Food: 3
Service: 5
Jason Uselton
Food was great, our servers were very caring to our large group. Would go back there.
We ordered carryout of fajitas for two, cheese dip, and two large orders of chips and salsa. After a generous tip the order was about $90. When my husband arrived home, we were missing one of the salsas. Since we were charged $9 for it I called up there and talked to the man in charge who filled our order. He said he had “too much orders” that night and we could come back and he would give us the chips and salsa we paid for. I told him we couldn’t come for several days and told him my name in case he needed to record it. My husband took the receipt today and because it had been several days, all he would give was the salsa. Pretty bogus for their mistake. We wont go back.
Terrible customer service. Ordered delivery- meal was wrong. Asked for a refund on just the meal (not delivery fee) and manager would not do it. Then tries to say we are threatening him because we mentioned leaving a bad review. Won’t come back. We also ordered from their website, not DoorDash or anything.
Food was great people were very attentive to our needs. As we showed up kind of late in the evening and they still took very high-quality care of us.
Childdd, the food I’ve had here is not good. I’ve had them twice already, and the food has been beyond basic and pitiful. I thought maybe the food would be a bit better than the first, but no, the tacos I had this time around shells were very tough and rugged; NOTHING about those taco shells was soft, and the food was not hot; it was lukewarm. I can’t believe they served me some old, stale tacos. I’m upset, and I want my money back. If I had sat down in the restaurant, I would have surely complained. Everyone who ate here with me says the same thing. Also, the salsa they serve is pretty much similar to the Pace and Tostito's can brand salsa. Which is practically blasphemous for this to supposedly be an authentic Mexican restaurant.
Whoever says their food is good does not know good quality food at all! This will be the last and final time I spend a dime with them. Smh
oakland location is a amazing place it is better than the atoka tn location
oakland location is a amazing place it is better than the atoka tn location
The food was cold and the manager got upset because i told him about.
The food were hot and good.
Atmosphere: 5
Food: 5
Service: 5
Experience was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas
Food and service was good, but being charged extra just because we used our credit/debit cards was not.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pico De Gallo Rice and Beans
Restaurantji Recommends
Food tasted reheated, and tortillas were hard on one side soft on the other. The server we had was good, no complaints about him, but there was another woman just standing by our table wearing a black bubble coat watching us waiting until we left because my autistic son kept running around touching stuff like the salt & saying "we can't use this now" while she stared at him like she had a problem. We were there to spend money for my grandmother's birthday and felt unwanted! I've never had that experience at any other restaurant I've been so trust & believe I won't be back to this 1/2 star ass restaurant ??.
Atmosphere: 1
Food: 1
Service: 1
I had a delicious meal. It was my first visit, but the food was delicious and the service was good. Restaurant I want to go again??
Atmosphere: 5
Food: 5
Service: 5
Service and prices were great, but the dishes we had lacked flavor.
Atmosphere: 5
Food: 3
Service: 5
Food was great, our servers were very caring to our large group. Would go back there.
Atmosphere: 5
Food: 5
Service: 4
I guess they are closed or crazy busy
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