Chick-Fil-A

8959 Old Lee Hwy, Collegedale
(423) 269-6987

Recent Reviews

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Zoe Smith

This place is super clean and everyone is very sweet but if you order through mobile through you’ll get your food last because everyone in the other line seems to be top priority. Everytime I go this has happened. I wait for my food for 15 min over because they tell me to go and park and they’ll bring it to me. And, then they forget my sauce so I have to go inside and get it. I don’t order a lot either i’m talking about 2 meals and side salad. It’s getting ridiculous.

Atmosphere: 5

Food: 5

Service: 2

Mia Ramirez

They are so sweet and attentive! They were constantly asking if we needed anything and were encouraging us as we studied. Such good and kind service :)

Atmosphere: 5

Food: 5

Service: 5

Randall Maples Maples

I went here and it was great my kids love chick fil Ay so I went. I didn’t order nothing but it was a nice resturaunt thanks chick fil Ay for being open

Atmosphere: 3

Food: 2

Service: 5

Jason Harden

Always friendly service and great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries

Kenardo Curry

It ain’t God’s chicken, but it’s hot

Atmosphere: 5

Food: 5

Service: 5

D Hatch

Fast, polite & efficient. Food was hot, fresh & delicious. We got the chicken nuggets & they were really good & crispy. Staff as always was friendly & knowledgeable.

Atmosphere: 5

Food: 5

Service: 5

ioda77

Ordered large breakfast for my entire family at 9:58. I then traveled to pick it up, getting there at 10:32. They then told me that they could not make the order that was already placed and confirmed because breakfast had ended. After calling and speaking to someone about it because it was such a awful experience, I was told that they still could not do anything, but they would credit my account for what I had ordered. Unfortunately, that never happened either. I was so disappointed with chick fil a. I had expected so much more.

Food: 5

Service: 1

Michael Filler

Service was fast and efficient. Staff was amazing and the food was great

Atmosphere: 5

Food: 5

Service: 5

Regan Fortenberry

Worst chick fil a I have ever been to ! I travel a lot across the states and stop often for a quick bit.
My meal was totally wrong. Ordered 2 grilled chicken nugget meals. They charged me for 3 meals 2 being fried …

John Koetsier

It’s 50 degrees outside. And you have people standing outside in the rain to take orders. When they try to start a union here. They will have my backing completely. And I don’t care for your food at all. If my girlfriend didn’t like it. I wouldn’t stop here at all. Nasty high school cafeteria food is what they have.

Atmosphere: 1

Food: 1

Service: 1

Aubrey Gore

Food was great as always and had no trouble with the girl taking my order but as I was driving by to the window to wait for my order I had (what looked like a teenage male worker) scream at me ”have a great Jesus loves you!” Which would be great IF someone was Christian. I get Chick-fil-A is a Christian company but girl come on😐 it is 2025 and yall can’t wrap your head around people having different religions??? What if someone was Jewish or Muslim? I felt like that’s just not someone you should say to a customer bc you DONT know their religion and ALL YOU ARE REQUIRED TO SAY is “my pleasure”. He was also not the only one who said that to me. The guy handing me my food also said it to me which made me feel as if Yall judged me based on my appearance. (I have dyed hair)

Atmosphere: 1

Food: 4

Service: 2

Mackenzie Gula

DAVID is the BEST !! Give this man a raise ASAP !! When my friend very wrongfully went in the mobile lane when we DID NOT have a mobile order Davis walked us while taking our order allll the way to a parking spot very kindly— this meant we got a very nice interactive tour of the drive through. David was a delight. No mistakes, only love. OUR PLEASURE to be customers.

Atmosphere: 5

Food: 5

Service: 5

Bill Swinney

Chicken was ok bacon was like paper

Atmosphere: 3

Food: 2

Service: 4

Melissa Rettig-Palmer

I did the mobile order through and did not have to wait. Great experience

Food: 5

Service: 5

gloria Rigsby

Always good

Atmosphere: 5

Food: 5

Service: 5

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