Papa Johns Pizza

9408 Apison Pike Ste B6, Ooltewah
(423) 396-4433

Recent Reviews

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Jack Keen

Good place to call ahead for a pizza.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Extra Large New York Style Pizza

Mark Godfrey

Great pizza

Food: 5

Vanessa Kuchera

My boneless “wings” looked like the shaking crumbles of a popcorn chicken bag. Dry, stringy and cold.

Justin Malone

Ordered $50 worth tonight. One pizza was smashed to one side and it was all cold. $65 disappointment

Danielle Boles

$60 for pizza plus a $15 tip , only for DoorDash to show up with my pizza and one of them looks like it was slammed up against the windshield of the car. And so cold I think I may of been the last of 10 orders to be delivered. Do better

Atmosphere: 1

Food: 1

Service: 1

Emily Pendergrass

Ordered an online pizza at 640 with estimated pick up time of 7. When I came to drive through window it took over 10min for anybody to come to window. A girl rudly said it's going to be another 20min. So 25 min later I came to window again and she stated "it's going to be another 6min, we are just now making it" and then shut the window. Customer service was not good and it's been an hour and we STILL don't have pizza or any resolution 🙄

Food: 1

Service: 1

Linda Strawn

Called to inquire about the jack-o'-lantern pizza. Was put on hold twice for over 15 minutes with no one ever picking up the call from hold. Called today to order a pizza. Got the whole order in. He asked if I wanted one or two garlic dips, I asked if they cost extra. He hung up on me. Husband went to pick up the order. No record of it. Went across the street to Dominoes. Horrible, horrible customer service!

Service: 1

Jay Bee

We did a walk-in order with our grandchildren so they could see the pizza being made. The staff were very accommodating making it enjoyable. We had the extra large pepperoni. The pizza was great. Thanks to the guys at the Ootelwah Pappa Johns!!!!

Parking: It's a strip mall so plenty of parking.

Kid-friendliness: ice cream shop right next door 😁

Wheelchair accessibility: Roll right up

Atmosphere: 5

Food: 5

Service: 5

Jeremy Gaines

Good pizza for the price

Atmosphere: 5

Food: 5

Service: 5

jewell

When placing my order today, I put in the right address but the system changes the address to somewhere far away every time. I called them. The workers name was Bill and he gave me a very big attitude and was mad that I didn’t call him about it sooner since they have to pay money to DoorDash. I explained to him that this happens every time I order and when I call sooner, they also give me attitude then and say they can’t do anything. It seems that every time I call this specific Papa John’s, the workers always have terrible attitudes. Other than the terrible customer service, the food is delicious.

Atmosphere: 1

Food: 5

Service: 1

Jeffrey Hardy

Employee was mak8ng pizzas without gloves. He was using his bare hands

An Ony Mous

Great workers very helpful

Vegetarian options: Lots pf veggie options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Brownie

Allison Howard

Always ready on time and always exactly how we ordered it!

Atmosphere: 5

Food: 5

Service: 5

Amber Kaylee

I am confused why Papa John’s is using DoorDash instead of their delivery drivers now. From ordering the pizza to delivery it took 70 minutes to get to our house - when we are not even 5 minutes away. It’s absolutely ridiculous. The pizza was still somewhat warm, but it is obvious that it had been sitting under heat for a while. Guess we will be ordering from Domino’s now since they still have their own drivers.

Food: 1

Service: 1

Chrissie Tankersley

I just called and tried to place an order, I gave my address three times and the girl still could not get it. I am 3 miles from them So I did not order and will never try again. Ya lost my business. If you cant even take an address down. thats rediculous

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