Papa Johns Pizza

9408 Apison Pike Ste B6, Ooltewah
(423) 396-4433

Recent Reviews

Lester Berry

Fresh hot fast and friendly

Atmosphere: 4

Food: 5

Service: 5

Willie Burton

I placed an order on the website for an advanced delivery at 8:15 pmand it was delivered a whole 30 minutes earlier than expected. I planned it so that the pizza is fresh for my loves one. When I spoke to the manager of the store his words were “ there nothing I can do for you” and states that” I didn’t placed a plan ahead delivery order” When I did and I always do. No one wants to have cold or reheated pizza its unpleasant. I’ve never had an issue with this store till now. In conclusion, my recommendation -do not use this location for your pizza needs. This makes me so sad because I actually love the pizza but when the manager tells me that I didn’t do something when in fact I know I did. It causes me to question the integrity of the establishment. I personally will not support this establishment thereafter I will take my services elsewhere.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Pizza

Heather Harvey

The staff is great but Papa Johns has gotten rediculous with "shrinkflation" in their menu. We ordered a large buffalo chicken pizza and the toppings were so sparse that 3 of the 8 slices had ZERO chicken on them. This is the second time we have been disappointed in their value for price and I think we are done with Papa Johns for good.

Food: 1

Service: 5

Vicki Boren

Can never go wrong with the Pappa!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Regina Bailey

I love their Tuscan cheese pizza, especially with the stuffed crust. The best pizza around.

Food: 5

Service: 5

Recommended dishes: Pizza,

Jeremy C.

can anyone explain to me why the employee Drake the white boy trlied to convince me that he's black I thought it was appropriate to say the n word to me. very rude

Dan Palmer

It has been more than 1 year since ordering from this place. I now remember why. The pizza is mediocre at best and employees don't seem to care. The only redeeming fact is the new BBQ Chicken pizza is a nice flavor

Food: 3

Service: 2

Matthew Parks

Untrained gatekeeping staff that act like they are working off commission are so much fun to deal with. I order a 1 topping carry out all the time for $9.99 and add one extra topping and it comes out to $12 and change. Today I had to displeasure of being told a black olive and pineapple pizza with NO CHEESE was going to to be $20+ dollars. When I asked why the price was nearly double what I’m used to the condescending, self-righteous, indignant tone I received in return, was something I wasn’t expecting to deal with just trying to order a quick dinner. Some people should be left and forgotten in a cubicle and never have the chance to mouth off to a customer. I guess papa johns finds this service trait highly desirable.

Maggie O

This papa johns was awful at handling an issue. I’m not one to complain, I’m usually chill about everything. But the employee who talked to me was extremely rude.

Alpha Katu #

Delivery guy went to the wrong addres and gave me a nasty look and walked off as I explained I didn't have money to give him a tip.

Leslie W

I ordered from Papa Johns for the very first time and they got my order completely wrong. I live three minutes from the store, and the tracking said that they were on their way and it would be an hour! Of course it was incorrect, but I panicked for a moment knowing that there was no way a pizza would be hot after an hour. The delivery driver was very nice and I did not check the pizza before he left. I was too hungry to do anything about it, but I had ordered a cheese pizza and received a pepperoni pizza. And it wasn’t that great. Also, there was no option to order a smaller pizza. I was ordering for one and was forced to order an extra large. $28 and most of it went to waste. I won’t go back there again.

Sharon Maryman

Always order on phone. Delivery on time, good pizza.

Ian Tidwell

Unfortunately, I regret to leave a rather negative review of this particular Papa Johns Pizza establishment. As someone who values hygiene throughout the entirety of my day, I do not usually carry cash on my person. One day, I felt enough time had passed since my last visit to a Papa Johns Pizza establishment and I decided to reset the day counter to 0. However, to my despair, this Papa Johns Pizza establishment was not accepting cards on the day that I went to get my large cheese pizza with EXTRA pineapple. I was crushed. I had to place to go other than home to cook food rather than spend $16. Overall, I was not satisfied with this particular visit.

Rachel Kimball

Both pizzas and cheese sticks be ordered were perfectly made. So delicious!

Natasha Ferguson

We decided to get pizza for dinner after being in traffic and it was so hot outside! Papa John's was just down the street very convenient. I came to place my order and the manager said that he was locked out and could not take my order. So I stepped aside so that the call Ins could get their order, which was fine. A young lady with a nose ring took my order, she was polite. I saw a young man with long sweaty hair preparing the food. He had a balk cap on so I was not too upset. I started to notice no one washed their hands! The manager kept pulling a small wod of money out of his pocket and counting it. Then he would look in the prepared pizza boxes and look at the order tag. The guy that was preparing the pizza would push his glasses back on his face, wipe his eyes and nose. He would also grab his beard and the shelves the Pizza boxes were on. When an order came in he would grab the raw dough and started preparing the pizza without washing his hands gross!!!!! Needless to say I don't care how hot it is outside and how much traffic there is. I will not be back!

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