Piece-a-Cake Bakery

We visited Piece-a-Cake Bakery for the first time earlier this week and it’s amazing. The strawberry cupcakes are to die for. We have been eating the pumpkin bread for breakfast this week and it’s so delicious! Highly recommend!

Incredible cakes ! Got our wedding cake 5 years ago and another one last week Amazing flavors, best cake my family has had Super friendly staff and the owner has always gone far beyond to accomplish your needs Back again for more soon!

Best thumbprint cookies!!!

Atmosphere: 5

Food: 5

Service: 5

I was very disappointed with my experience. I didn’t feel as if they were interested in really doing my cake for my wedding or helping me. I was asked to come back twice because of under staff.

Atmosphere: 1

Food: 4

Service: 1

I wish I could give this place six stars!

Everyone we talked to was so helpful and kind, and the cakes turned out AMAZING. They created two beautifully designed cakes based on some internet photos and some descriptions over the phone.

The staff even offered suggestions to improve the design and keep the cost down.

Plus, not only were the cakes gorgeous, they were delicious! Moist and sweet without being cloying. They didn’t last more than a couple of days.

Highly recommend this bakery if you want a special cake that everyone will love. We got vanilla and strawberry, but I’ll definitely be back to try their other flavors. 😋

Atmosphere: 5

Food: 5

Service: 5

Its ok

Not much 😔 inventory to choose from.

Atmosphere: 5

Food: 5

Service: 5

Highly recommend this place. Tried three different cupcakes and they all were amazing. Customer service is excellent also.

Excellent creative bake goods.

Atmosphere: 5

Food: 5

Service: 5

Everything is so fresh and delicious. The staff were very helpful and nice!!

Atmosphere: 5

Food: 5

Service: 5

Thankful they were able to meet my needs last minute! Refrigerated my mermaid themed cupcakes over the weekend and they were a hit. They went the extra mile to make many colors for frosting and add shimmer to make it extra special and a treat to eat! A little pricier than I anticipated but very happy with their product.

Love my sweet treats! Adorable cookies and cupcakes in the case. The staff is always friendly!

Atmosphere: 5

Food: 5

Service: 5

Main points: Decent cake, terrible service.

I ordered a cake for a graduation and the process was simple enough. I sent them the inspiration via email and called back to go over the design details with an associate.

I’ll begin first with the positives:
1) It was easy to place the order, took less than 10 minutes.
2) The cake itself was good and the party guests loved the visual appeal.

Now the negatives:
1) The cake they made did not completely look like what we had discussed.
2) I was given wrong information over the phone when it came to details.
3) I was charged twice.

Allow me to explain (pictures attached):

I ordered a simple heart-shaped vintage cake with no writing on top, a few bows on the sides, and a cap and scroll decoration. When I picked up the cake, I was surprised to see the bakery had added, without my approval, black and red sprinkles on the top as well as “2025” inscribed. I understand baking can be exciting for creative, aspiring bakers. But when a client orders a custom cake, you do not exercise your artistic license without asking for permission.

Second, the bow situation. Over the phone when I placed the order, the associate told me to bring in the ribbon the same day we were picking up the cake. Then, one day prior to the pick-up date, I receive a call from the shop asking me to bring in the ribbon. Although it’s a seemingly minor inconvenience, it’s unprofessional. At the very least have some consistency with both the design requested and the instructions you give clients. Had they told me about the ribbons when I placed the order, there would be no issue. But the day before is ridiculous and I couldn’t not give them the ribbon, we ended up doing it our self.

Third, they charged me twice for the cake. I paid over the phone when I placed the order, and then they charged the same amount when I sent someone to pick it up. Ridiculous, business can’t be so bad that you either need to charge one customer twice or hire incompetent employees. I will post the picture of both receipts to prove the double charge.

One final comment: They did inform me the cap and scroll they have will be different to the picture we used as a reference, so there’s no issue there.

Overall, for the price point you get a solid cake, even if it’s not exactly what you wanted. The design wasn’t complicated (as the associate even told me herself over the phone) so I’m truly dumbfounded as to where the miscommunication was. But these were dealbreakers for me personally and I would not order from them again. And make sure you only pay once for the cake you ordered.

Food: 3

Service: 1

If you want good cake, you want to go here.
Ask for casserole cake.

Atmosphere: 5

Food: 5

Service: 5

I asked on Facebook, the best Bakery in area for cookies. I went to Piece of Cake Bakery December 23. I bought 6 decorated sugar cookies and a dozen cupcakes for Christmas. They were simply delicious, and the shop is adorable and the sweetest young ladies work at tye Bakery. I agree hands down. Best Bakery in the area.