Sonic Drive-In
5921 Ooltewah Ringgold Rd, Ooltewah
(423) 238-5374
Recent Reviews
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Have never left a 1 star or any bad reviews, but this location deserves one. Received only a fork and no napkins. Order was thrown at me. Went back inside to ask for a spoon and they rudely told me that they are out. Also, reese's wasn't mixed and my cup was a quarter empty. Never going to a Sonic again. Dairy Queen is king.
Atmosphere: 1
Food: 1
Service: 1
Customer service is absolutely horrible at this location. How about instead of giving out 100 peppermints, give out better customer service and better attitudes. To the young girl taking orders.
Atmosphere: 1
Food: 3
Service: 1
Got my order wrong.
Never trust the drive thru.
Stupid slow and they act like you’re bothering them by being there to get food.
Atmosphere: 1
Food: 1
Service: 1
The employees were amazing compared to the sonic down the road who were rude and we ended up leaving that one and coming here the service here was good the only thing I could critique was how hot the food was, overall the food was good for sonic and the drinks were good
Atmosphere: 4
Food: 3
Service: 5
The shakes were awesome. Service was fast
Atmosphere: 5
Food: 5
Service: 5
I went there on a hot day to get some shakes and they messed up my shakes rude customer service after I asked them to remake them when they forgot to add strawberries and fudge. And my boyfriend’s shake was Oreo didn’t even have a teaspoon of Oreo in there.
Atmosphere: 2
Food: 1
Service: 1
Order a breakfast burrito and it was given to me folded like a taco… probably 3 pieces of sausage and I guess they forgot it was the ultimate burrito because it only had cheese A LOT of egg and like I said, 3 pieces of sausage
Atmosphere: 5
Food: 1
Service: 3
Horrible management. Went and paid in cash, told them to keep the change because the lady didnt have cash on her. They got our order wrong. Apparently, the meal we ordered was a few dollars extra than what they charged us for, so we asked if they could use the money we gave them orginally to pay for that. After we asked the employee she walked away, rolled her eyes and stromed off. She got her manager and the manager told us she wont give us free food, even though we told her continuously that we gave them extra change. Employees have major attitude when we were being very nice and manager was straight up rude. Will never return.
Atmosphere: 1
Tanysha is doing a great job. Our food was good on Wednesday 7/9/25.
Give her a raise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place to cruise in with your Hot Rod
Atmosphere: 5
Food: 5
Service: 5
Waited 10 minutes after pulling up with a mobile order for them to come out and tell me the ice cream machine wasn't working so no shakes for me. Took a week to get my refund.
Service: 1
The woman on the speaker was very rude and had zero customer service skills whatsoever and we waited 10 minutes on 4 drinks when we were one of 2 cars in the drive through. Mind you, we had placed an in app order before even getting here. I never have a good experience coming here anymore.
Atmosphere: 1
Food: 1
Service: 1
Food was ok burgers were good chicken was ok and fries were way over cooked
Atmosphere: 4
Food: 4
Service: 5
The burgers don’t taste like burgers anymore. It’s like that everywhere now so it’s not just sonic.
Atmosphere: 2
Food: 2
Service: 4
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