Subway

9231 Lee Hwy, Ooltewah
(423) 238-6564

Recent Reviews

Sort by
Ashley Rogers

I ordered a turkey sandwich and they gave me tuna. Luckily I’m not allergic to fish. If I could
Give 0 stars I would. I don’t know if they can’t read or they did it on purpose cause I ordered late. I also tipped. Yay.

Atmosphere: 3

Food: 1

Service: 3

Shemar Mckoy

I’ve ordered from this Subway four times in the last four weeks, but after today, I’m never coming back. My entire order was completely messed up, and when I asked for a refund, the employee said I couldn’t get one and gave me a manager’s number that doesn’t even ring. The lack of accountability and customer service is shocking. Stay far away from this location—they’ve lost me as a customer for life.”

Service: 1

Jake

Pick another.

Atmosphere: 1

Food: 1

Service: 1

BlessedinthisSeason

I asked for shedded cheese on my pizza, but I was told by the workers that they can not add shedded cheese to our pizza, they say it’s against their policy! WOW!! I give this store a 0…also they are very slow! This really didn’t make sense to me…you can add other cheese but can’t add shredded cheese! Can someone explain why it can not be added? I didn’t get anything and I will not be back. Subway, why have items on you menu if the public can not order it…I am paying for it!

Atmosphere: 1

Food: 1

Service: 1

mark meeker

Nice place. But the $17 foot long, (boss plus extra cheese) is a crazy amount to pay for a sub… It’s over for me subway, this place gouged me, and now I won’t visit another one!!!

ONE 12 INCH SUB $17!!!!!!!!!!! Holy smokes!

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Meatball Marinara

Ashton Summers

One of the worst subways I've ever been too. The directions from Google maps takes you behind the publix,tried to call to see exactly where they were, no one answered. Finally found the place walked in and wasn't greeted or even acknowledged.

Atmosphere: 3

Food: 3

Service: 1

lana urey

12 in flatbread wanted toasted. He refused. Won't be back. I like it toasted, I was the customer. 12.00 to be disappointed!!!

Atmosphere: 1

Food: 1

Service: 1

B management

Unfortunately the whole visit and quality of the food was a bust. To start I ordered a 6" veggie sub, the new foot long Pretzel Stick and the new foot long brownie. The pretzel were advertised for $3,5 dollars on TV. They're actually $3.99 & $5.99 The pretzel was tough.. The brownie was pretty good, but I would have never have paid $5.99 (6.00) for this brownie. Disappointed!
Honesty the bread was OLD. Even when I pulled off the toasted part, the bread underneath was tough. I won't be back Close to $20. What a waste.

Atmosphere: 3

Food: 1

Service: 2

Life With T. Will

Worst customer service EVER!!!! Waited in their about 10 to 15 wasn’t greeted or anything only one person in front of us. One worker with the person in front then the other guy starts the online order then the other guy finally finishes with his person they he calls to see if his ride is coming instead of helping us. They when he gets off phone he goes and start helping the other guy with the online order instead of taking or order and that’s the time we just said forget it and walked out!

Atmosphere: 1

Service: 1

Tony Avery

Put in a online order 20 mins ago and the 2 90yr old women making the sandwiches move like molasses. Then they started to make people's order that walked in the door before even getting mine done never been to a subway that has ever done business like this. Horrible experience. Hope management takes notice. We won't be back. Literally losing customers!

Atmosphere: 2

Food: 4

Service: 2

Jay Gill

I took my wife and granddaughters there to pick up a picnic lunch. Mary waited on us and she was an absolute pleasure! She carried her on great conversation while fixing our sandwiches to perfection. Subway seems to have gone up tremendously on their prices, but her fantastic service makes it totally worth it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoked Ham on Italian Toasted

Dustin Sexton

Service was terrible manger didn’t welcome me just told me to hold on I stood there for along period of time waiting then finally got service the young guy working there kept gazing at me like he was mad about doing his job I will not be back to this subway service takes long they are not nice to there customers especially the young man that was working Monday morning manager is no better

Atmosphere: 1

Service: 1

The Open Window Maniac

Really slow, but I can tell they’re trying!

Atmosphere: 4

Food: 3

Service: 3

Barney Rather

This location acts like there is a vegetable shortage in the country. Ask for more olives and she puts her whole hand in..but only pulls up 2 olive slices each time. The hand is faking a grab and only actually taking 2 or 3 slices. Thinks she's being slick, but to me it's taking money from the customer and giving them less product. How arrogant they are. Also wraps the sub as tight as possible while squeezing the life out of it. A 12 inch sub then looks like a burrito. Then they take your 12 dollars and send you on your way.

Atmosphere: 1

Food: 1

Service: 1

Kat Attak

Really slow, but I can tell they’re trying!

Atmosphere: 4

Food: 3

Service: 3

Loading...