They just need to hire more people. There was 10 people in front of me and only 1 person working. The guy working was awesome but the subway company really sets there employees up for failure.
Tim Hawkins
On 3/3/25 I ordered a sub via the app. I set the sub to be ready at 6:35 as I didn’t get off work until 6:30. I picked up the sandwich and got home. I live only a few minutes away. The meat on the sandwich was ice cold. I called the store and spoke with the rudest employee who basically stated there wasn’t anything she could do. She actually told me to bring the sandwich in to warm it up. Even if the sandwich was made too early and sat for 20 minutes there’s no reason the meat should be ice cold. Won’t use this location again.
Astrofell
Waited for over 45 mins for an order that was placed an hour ago. Employee kept complaining the whole time. Terrible service.
Layla Long
There are cockroaches crawling all over the food. I use to work there. The roaches crawl on everything you eat we had to fish them out of the meatballs, swipe them away before any customer saw them, they never had pest control nothing. That place is absolutely infested. The company also pays off the inspector so they don’t get closed down.
Tonya Galero
The first thing we noticed when we picked up our mobile order was that the sandwhiches weren't wrapped separately, like requested in the special instructions. The sandwhiches also weren't completely wrapped. When my brother asked her to rewrap the them, she refused because we had already touched the bag. When we got to work and opened our sandwhiches, my brother's was very messy with ranch soaking through the wrapper onto his work clothes. Mine hadn't been toasted, had 3 very small tomatoes and regular mustard instead of honey mustard. I did try eating it, but there was too much mustard on it for me to eat since I can't stand regular mustard. I have worked in fast food before and therefore feel I have more patience than most because I realize mistakes happen, but this was just laziness. I have never written a bad review, but I am now at work with nothing to eat, so I felt a review was in order.
Atmosphere: 1
Food: 1
Service: 1
emily canedo
I used to come very often but these last two times the employees have been rude and my stuff gets thrown around. Won’t be coming back.
Atmosphere: 1
Service: 1
Brent Hughes
The employees were very nice. The food was good, but the Men's restroom was very dirty.
Atmosphere: 2
Food: 4
Service: 4
Shemar Mckoy
I had an absolutely horrible experience at this Subway restaurant today. My sandwich was made incorrectly, and when I asked about it, the staff insisted that it was made correctly despite it being wrong. To make matters worse, they left off a sauce that I had clearly ordered. The attitudes of both employees I interacted with were extremely unfriendly and confrontational. Even when I pointed out on my printed receipt that I had ordered cheese sauce, one of the employees rudely insisted that I hadn’t. It will take me a while to revisit another Subway.
Atmosphere: 1
Food: 1
Service: 1
Pratik Chaudhari
Bad employee service the evening worker is so rude. We spend money over there, but he’s not worth it.
This Subway has the laziest workers I’ve ever seen. We walked in and all three staff were sitting in the dining area on their phones. One of them got up to help my parents and me while the other two remained on their phones. Once we got up to order, the vegetables looked terrible. The worker scraped the bottom of the bucket to get my Mom’s lettuce and it was brown. We ended up eating our food. Fingers crossed we don’t get food poisoning.
Atmosphere: 1
Food: 1
Service: 1
victoria casadiego
The sandwich was great. Good amount of beef, fresh veggies, the bread was just recently made and the attention was great, great service in general.
Atmosphere: 5
Food: 5
Service: 5
Sharon Drew
Parking: Collegedale
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak & Cheese
Alex McCamy
Placed on online order and it was terrible. We ordered 5 sandwiches and none were labeled. Two of the sandwiches were smashed flat. The BMT only had a few shreds of lettuce and an extra sauce that wasn’t ordered. The bottled sodas were warm, too.I’ve had decent sandwiches from this location before, but these were by far the worst. If you get food here, apparently you need to watch them make it.
Food: 2
Service: 2
William Welch
We are longtime Subway customers who don't like either the new shields that block customers from seeing the meat area, not do we like the skimpy amount of meat. This was our third trial (all different Subways) since the meat shields went up. All gave skimpy meat, the double meat option gave very little more than a regular order gave two years ago. In addition one Subway was out of packets of vinegar and oil and another didn't put them in the bag. It'll be a while before we try a subway again.
They just need to hire more people. There was 10 people in front of me and only 1 person working. The guy working was awesome but the subway company really sets there employees up for failure.
On 3/3/25 I ordered a sub via the app. I set the sub to be ready at 6:35 as I didn’t get off work until 6:30. I picked up the sandwich and got home. I live only a few minutes away. The meat on the sandwich was ice cold. I called the store and spoke with the rudest employee who basically stated there wasn’t anything she could do. She actually told me to bring the sandwich in to warm it up. Even if the sandwich was made too early and sat for 20 minutes there’s no reason the meat should be ice cold. Won’t use this location again.
Waited for over 45 mins for an order that was placed an hour ago. Employee kept complaining the whole time. Terrible service.
There are cockroaches crawling all over the food. I use to work there. The roaches crawl on everything you eat we had to fish them out of the meatballs, swipe them away before any customer saw them, they never had pest control nothing. That place is absolutely infested. The company also pays off the inspector so they don’t get closed down.
The first thing we noticed when we picked up our mobile order was that the sandwhiches weren't wrapped separately, like requested in the special instructions. The sandwhiches also weren't completely wrapped. When my brother asked her to rewrap the them, she refused because we had already touched the bag. When we got to work and opened our sandwhiches, my brother's was very messy with ranch soaking through the wrapper onto his work clothes. Mine hadn't been toasted, had 3 very small tomatoes and regular mustard instead of honey mustard. I did try eating it, but there was too much mustard on it for me to eat since I can't stand regular mustard. I have worked in fast food before and therefore feel I have more patience than most because I realize mistakes happen, but this was just laziness. I have never written a bad review, but I am now at work with nothing to eat, so I felt a review was in order.
Atmosphere: 1
Food: 1
Service: 1
I used to come very often but these last two times the employees have been rude and my stuff gets thrown around. Won’t be coming back.
Atmosphere: 1
Service: 1
The employees were very nice. The food was good, but the Men's restroom was very dirty.
Atmosphere: 2
Food: 4
Service: 4
I had an absolutely horrible experience at this Subway restaurant today. My sandwich was made incorrectly, and when I asked about it, the staff insisted that it was made correctly despite it being wrong. To make matters worse, they left off a sauce that I had clearly ordered. The attitudes of both employees I interacted with were extremely unfriendly and confrontational. Even when I pointed out on my printed receipt that I had ordered cheese sauce, one of the employees rudely insisted that I hadn’t. It will take me a while to revisit another Subway.
Atmosphere: 1
Food: 1
Service: 1
Bad employee service the evening worker is so rude. We spend money over there, but he’s not worth it.
Food: 1
Service: 1
good location, speedy service, delicious sub!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Subway has the laziest workers I’ve ever seen. We walked in and all three staff were sitting in the dining area on their phones. One of them got up to help my parents and me while the other two remained on their phones. Once we got up to order, the vegetables looked terrible. The worker scraped the bottom of the bucket to get my Mom’s lettuce and it was brown. We ended up eating our food. Fingers crossed we don’t get food poisoning.
Atmosphere: 1
Food: 1
Service: 1
The sandwich was great. Good amount of beef, fresh veggies, the bread was just recently made and the attention was great, great service in general.
Atmosphere: 5
Food: 5
Service: 5
Parking: Collegedale
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak & Cheese
Placed on online order and it was terrible. We ordered 5 sandwiches and none were labeled. Two of the sandwiches were smashed flat. The BMT only had a few shreds of lettuce and an extra sauce that wasn’t ordered. The bottled sodas were warm, too.I’ve had decent sandwiches from this location before, but these were by far the worst. If you get food here, apparently you need to watch them make it.
Food: 2
Service: 2
We are longtime Subway customers who don't like either the new shields that block customers from seeing the meat area, not do we like the skimpy amount of meat. This was our third trial (all different Subways) since the meat shields went up. All gave skimpy meat, the double meat option gave very little more than a regular order gave two years ago. In addition one Subway was out of packets of vinegar and oil and another didn't put them in the bag. It'll be a while before we try a subway again.
Atmosphere: 3
Food: 3
Service: 3
Loading...