Cracker Barrel Old Country Store

2285 Parkway, Pigeon Forge
(865) 908-4459

Recent Reviews

Cathleen Spickerman

Biscuits delicious! Grilled chicken tenders dinner very good with generous portions. There were 4 of us and everyone was pleased with their dinners and the service. We had a late dinner, 8pm, so plenty of parking and relatively quiet in the restaurant at that hour, (they close at 9pm). Will definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gift Shop

Ricca Ballard

Me and my family experience was the worse. The waiter and her attitude was the nastiest. I sent our food back and took my money else where. The color of our skin shouldn't matter, and the way she treated us was horrible. The manager did try to make it better. But once you show me your racist side there is nothing that can be done or fixed. Please train your staff to treat every customer the same and the color of out skin don't make us any different.

Atmosphere: 1

Service: 1

Thomas Riley

We've been to several Cracker Barrels in several states. They are consistently a great place to eat. The staff is always friendly and will go above and beyond for you. Will continue to visit!

Atmosphere: 4

Food: 4

Service: 5

Barry James

It's always a pleasure to eat at cracker barrel. Friendly staff and food is always fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatloaf

The Ox Group

This location dropped the ball on pretty much every aspect. The server was friendly but the food was awful. Then both of the cashiers were extremely rude and poor at their job. Cracker Barrel pushes the reward program but the cashiers don't know how to ring in the order so that the points can be utilized. They were rude to us for wanting to use our points that we had accumulated. We go to Cracker Barrel often all across the country and this one was definitely one of, of not the worst we've ever been to. Definitely the most unprofessional cashiers. We could over hear them being rude to other customers as they checked out so it wasn't just us. We remained calm and basically didn't say anything unnecessary so where as some people might instigate the problem, we most certainly did not. We won't be returning to this location.

Atmosphere: 2

Food: 2

Service: 1

PAUL ORR

Went for breakfast at Pigeon Forge near Wears Valley Rd .Food was awful dont how they can mess up breakfast so bad . Server was great . Will not go back to this location

Atmosphere: 3

Food: 1

Service: 5

Ed

Server was new but excellent. Food was as good as expected.

Atmosphere: 5

Food: 5

Service: 5

Walt Wunderly

Very nice cracker barrel. Sad to see only RV and bus parking for travelers, my 4runner felt left out.Parking: Large parking lot with a handful of RV slots.Kid-friendliness: Great for kids.Wheelchair accessibility: Accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scrambled Eggs, Gift Shop, Biscuits and Gravy, French Toast

Frédéric Bourdin

The real American breakfast. Outstanding ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scrambled Eggs, Gift Shop, French Toast

Arlie Zachary

We picked up our order and ate at home. Everything was good but the chicken and dumplings weren't as good as normal. They weren't as soupy as they usually are. That would be the only "complaint" that I would have.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Buttermilk Biscuits, Hashbrown Casserole, Chicken Tenders, Chicken Fried Steak

Tonia Addison

Cracker Barrel is simply amazing. The staff was very friendly and helpful!!Parking: The parking lot is very spacious and wheelchair accessible as well as the restaurant. They definitely take care of their customers completely.Kid-friendliness: Oversized checker games are not just for the big kids. LolWheelchair accessibility: Parking lot has plenty of wheelchair/handicapped spots

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buttermilk Biscuits, Mashed Potatoes, Country Fried Steak

Tommie Stanfield

Service is severely lacking however the food was

Atmosphere: 5

Food: 4

Service: 1

Mike Primo

Nice place. No issues. Server was attentive and food was

Atmosphere: 4

Food: 4

Service: 4

Skylar V

Missing the sweet potato and the gravy for

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Gift Shop

Robin Mason

Great dining experience and it was 7 of us in the party For breakfast!Kid-friendliness: Kids enjoyed!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buttermilk Biscuits, Gift Shop, Stuffed Cheesecake Pancake Breakfast

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Cracker Barrel Old Country Store

2285 Parkway, Pigeon Forge, TN 37863
(865) 908-4459