Dunkin'

3262 Parkway, Pigeon Forge
(865) 263-7840

Recent Reviews

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John Spence

The service is what makes this dunkin location bad. I myself love dunkin donuts but the service at this location was just horrible. Staff doesn't really seem to care about the quality of service they offer. Started out at the drive through, I noticed they entered my order incorrectly. I ordered two drinks made exactly the same, no problem just let them know it didn't look right on the screen, they seemed annoyed I mentioned it. Got to the window and the girl sitting there seemed more interested in her phone than anything else. Got my drink and noticed it had the wrong ingredients on the label on the drink I said this isn't what I ordered. They said it was good, that they changed it and it was correct. I probably should have tested it right that second but I pulled out and parked in front of the store, and yep the drink was wrong. Had to go back in took 20 minutes to remake one drink. Just lazy and don't really care about customer service.

Atmosphere: 1

Food: 4

Service: 1

Jessica Cummings

They are busy,but keeping up, fast service! Friendly ! Food tasty and Hot

Atmosphere: 5

Food: 5

Service: 5

Willie

I like the Dunkin Donut better in the morning with a hot cup of their black coffee.

Atmosphere: 5

Food: 5

Service: 5

Austin Hook

This place is very big and clean even a nice guy helped me out with what I requested.

Atmosphere: 5

Food: 5

Service: 5

Cheyanne Ballard

Blond young girl was rude didn’t say a word

Atmosphere: 1

Food: 5

Service: 1

David Treadwell

Sign says it opens at 5 am. Saw someone in the shop, but they wouldn't open the doors at 6 am.

Jamie Jermain

Always the nicest staff

Atmosphere: 5

Food: 5

Service: 5

Dylan Massey

Got hot coffee it was fresh. Service was quick and on point definitely will be back when I'm in town.

Atmosphere: 5

Food: 5

Service: 5

Shane Dee

Fast friendly service

Atmosphere: 5

Food: 5

Service: 5

Jerry Davidek

I like the fact that wherever i go in the country the coffee always tastes the same

Atmosphere: 5

Service: 5

Tomsr Smith

Service was great here and the staff was very pleasant & friendly.

Atmosphere: 5

Food: 5

Service: 5

John Knight

Expensive

Barbaraa Swaim

Great place

Atmosphere: 5

Food: 5

Service: 5

Yaswanth

I have tasted the worst Dunkin coffee here which made me not to come into Dunkin’s again.

Atmosphere: 3

Food: 1

Service: 2

Whitney Reynolds

I adore their chai latte!

Atmosphere: 5

Food: 5

Service: 5

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