Five Guys

2526 Parkway, Pigeon Forge
(865) 453-1445

Recent Reviews

Sort by
Tammy Mulkey

You would think it being a chain restaurant that the food would be the same but this place sucks

Atmosphere: 1

Food: 1

Service: 1

Ashley Cardwell

Justin is GREAT. Friendly, talkative, most importantly PATIENT when my 7 year old was talking my ear off while trying to order. He even cleaned the floor when busy. This was an amazing dining experience as the staff was friendly and kind. But Justin, he has great customer service. We need folks to be more like him!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lil Hamburger and Fries

J. Chanslor

Quick bite in an otherwise swamp of tourist trap eateries. Breakfast is burgers in this town.

Atmosphere: 3

Food: 5

Service: 5

Enaas Shawkat

If you are hungry and just want clean, delicious food, FIVE GUYS is always the best 💕😋🍟🍔👌🏻 with free peanut butter 🥜😁

Atmosphere: 5

Food: 5

Service: 5

Doc Holliday

Food was great. Good burger almost anyway you like it.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bacon Cheeseburger, Cheeseburger

Lee Harksen

The hamburger I had was of average flavor. The fries were soggy and dumped all over the inside of the bag, the majority were outside the container. It just looks sloppy to me. It's all a la cart, so one pays dearly out of pocket for sloppy average fast food. I was not impressed.

Atmosphere: 3

Food: 2

Service: 4

Danielle Robbins

Only three staff but they killed it! Fries were a little underdone. Completely understandable

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Joseph Shuster

It is always good to enjoy eating at the restaurant. I have never had a bad experience. The staff is quick and food is always fresh. Well worth the money.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Marilyn Lloyd

Prices are high but the food is delicious

Atmosphere: 4

Food: 4

Service: 4

Staci Sorensen

Loved the free salty peanuts

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bacon Cheeseburger

Summer Brown

The person taking my order was kind of rude and pushy. Prices are crrrrazzzy. The food was good though, so I can't complain about the taste.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Large Fries, Bacon Cheeseburger

Chris Cochran

At $42 for two burgers, a large fry, and two drinks, I expected a bit more. The food was fresh and tasted fine, but the facility could use some improvement. Unfortunately, none of the ten available tables were cleaned, with leftover food and grease on each one. It felt odd to be prompted for a tip at the register before we could even find a clean spot to sit. Since it was a counter-service setup—ordering, picking up, and cleaning up were all up to us—it wasn’t clear what the tip was meant to cover. The building itself shows signs of wear, especially in the bathrooms, where the paint is worn and visible dirt is present. A refresh and greater attention to cleanliness would make a big difference.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Their Cheeseburger

Breanna Baker

The service was fine. The men who work here need to wear hair nets. The food was too expensive not to even eat.

Atmosphere: 3

Food: 1

Service: 3

Ray Salas

Lots of room to sit down and enjoy your meal. Staff was great too, food was good.

Atmosphere: 5

Food: 5

Service: 5

Shar

I went in the middle of the afternoon manager was there and three employees. I was the only person in the place. One guy finally took my order all I wanted was ff. So they put them in the fryer and I waited and waited they were all talking to each other about ? Who knows not work. Meanwhile a couple came in he took their order and never checked on my fries. Employees kept talking. Finally and I mean finally one employee went over and took the fries out and guess what they were dark brown almost black and hard. Tasted burnt. I didn't say anything because what would be the point. I'm not a Karen. Plus I was on my break and I was already gone 30 minutes with no one in the restaurant. Ridiculous how they don't care. Took the fries back to work and told what happened needless to say we won't ever go there again until manager gets with the program. She was to interested in playing grab ass with the Employees.

Atmosphere: 1

Food: 1

Service: 1

Loading...