Food was not fresh, fries tasted half raw, only one person in the store spoke English. Even the cashier had a hard time understanding my order which still was wrong but I didn't have time for them to correct it or the patients to try and explain what was wrong
Atmosphere: 1
Food: 1
Service: 1
Michela Crews
Now here is why i am giving this review last night I stopped by to get something to eat fast you know as a lot of people do. I pulled up to the drive through the Jamaican guy said you know the normal things like you can go ahead with your order but I had some people in the car that wasn’t ready to order so I said can I have moment plz. I get the orders and I couldnt even get another word of another thing I was gonna order without dude saying is that all for your order. now don’t get me wrong i understand you use customer service but they wouldn’t even let me speak until I said that’s it. Now I drive up to the window right and dude is literally just standing there arms crossed looking at the screen and not touching anything just looking at the screen. Now a good 5 mins go by Im not thinking of anything i pay for the meals which my total comes out to be 21 dollars and some change, again couldn’t really get a word out when ordering. I get the food right and everybody is laughing inside, again not thinking of it. The girl that gave me the food was being sweet when she handed me the order haha again not thinking anything of it. Now someone got a 5 dollar meal deal and asked for ketchup and mayo only along with other things but TELL me why they loaded everything down with everything. Im talking the bun itself like the top was cover just everything. The package itself could still be a good dipping sauce. Now I get it I used to work in food i myself have made mistakes on orders, but this was not a mistake this was done on purpose. Im not exactly sure what I did to offend ANYONE working there but that really isn’t alright. Also to waste that much y’all must be spending a lot of money on sauces if these people work for you. It was plain out disrespectful and even more disrespectful bc Im a local not that they would know that and the only reason I say that is because I’m wondering if the other locals are getting treated the same way not to mention if they did anything to the food. If you higher someone shouldn’t they at least have a little bit of respect and/or patience.
Atmosphere: 1
Food: 1
Service: 1
Troy Venable
Very clean, girl behind the counter looked like she wanted to fight. Mean mug the heck out of ya. Lol. Maybe she had a bad week. Went there 3 mornings for breakfast, her expression didnt change.
Atmosphere: 5
Food: 5
Service: 3
David Sansing
Stopped at this location every morning for 4 days. Clean and safe and great service. No waiting.
Atmosphere: 4
Food: 5
Service: 5
Michael Demarco
Food was ready when i got there, mobile app for the win, consider you can get 20 percent off when you spent 11 or more thru the rewards. 👍
Atmosphere: 4
Food: 4
Service: 5
J L
Worst customer service ever, it was almost funny. I asked 2 questions and the dude said, “Oh jeez” and “huh” repeatedly with a big sigh then didn’t answer my questions lol! Felt like I was on a prank show!
Atmosphere: 1
Food: 3
Service: 1
nancy hawk
Ran out of Grinch meals way too fast!! They did not even last 2 weeks!!
Atmosphere: 3
Food: 1
Service: 1
Richard Guffy
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Monica Talbot (Mma)
They have cleaned it up real nice
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Sausage
sherry gilland
They need add more sugar an Tea to boil,Don't like just ice water with small amounts of color of tea too weak in flavor.
YUCK, YUCK, YUCK! I stopped here to pick up a 1/4 pounder w/cheese and small fries. It was around 7:45 pm. The women who took my order was very rude. I special ordered my burger to make sure I got a hot, fresh one. Person who took my money had the personality of a rock. No hello, no order total, no thank you, no eye-contact not even 1/2 a smile. A robot would have made a better impression. When I got my food at the next window, the fries were ice cold. When I told the server, she said "I suppose you want fresh ones?" YEAH. She took the fries out of the bag and handed me back the burger. I asked what I was supposed to do with it, wasn't the burger going to get cold waiting for the fries? She said "You can start eating it in your car." I said no, I came through the drive-thru so I could eat at home where it's warm. She than said "I suppose you want a fresh burger too?" DEFINITELY, THAT'S WHY I SPECIAL ORDERED IT. The employee proceeded to tell me that if you order extra anything on it they just open one up and "throw on some extra." So I sat in my car about 7 or 8 minutes waiting for new food. Now the fries were hard, burnt and dropping oil and the burger was still cold! I just moved to Pigeon Forge and live just up the road. This is the closest fast food place near me. But I will never go back! $9 for food that would have wound up in the trash! I'll drive another 5 minuets to go to 5 guys. At least I know my food will be fresh and hot from there.
Atmosphere: 2
Food: 1
Service: 2
Ashley Blair
What can I say!? It's McD's...
Atmosphere: 5
Food: 5
Service: 5
Genesis Rondon
I love
Atmosphere: 2
Food: 5
Service: 1
Josh Tschirhart
Friendly staff, easy to get in and out of in this busy town, and well prepared food. Can’t ask for much more from a fast food restaurant.
Food was not fresh, fries tasted half raw, only one person in the store spoke English. Even the cashier had a hard time understanding my order which still was wrong but I didn't have time for them to correct it or the patients to try and explain what was wrong
Atmosphere: 1
Food: 1
Service: 1
Now here is why i am giving this review last night I stopped by to get something to eat fast you know as a lot of people do. I pulled up to the drive through the Jamaican guy said you know the normal things like you can go ahead with your order but I had some people in the car that wasn’t ready to order so I said can I have moment plz. I get the orders and I couldnt even get another word of another thing I was gonna order without dude saying is that all for your order. now don’t get me wrong i understand you use customer service but they wouldn’t even let me speak until I said that’s it. Now I drive up to the window right and dude is literally just standing there arms crossed looking at the screen and not touching anything just looking at the screen. Now a good 5 mins go by Im not thinking of anything i pay for the meals which my total comes out to be 21 dollars and some change, again couldn’t really get a word out when ordering. I get the food right and everybody is laughing inside, again not thinking of it. The girl that gave me the food was being sweet when she handed me the order haha again not thinking anything of it. Now someone got a 5 dollar meal deal and asked for ketchup and mayo only along with other things but TELL me why they loaded everything down with everything. Im talking the bun itself like the top was cover just everything. The package itself could still be a good dipping sauce. Now I get it I used to work in food i myself have made mistakes on orders, but this was not a mistake this was done on purpose. Im not exactly sure what I did to offend ANYONE working there but that really isn’t alright. Also to waste that much y’all must be spending a lot of money on sauces if these people work for you. It was plain out disrespectful and even more disrespectful bc Im a local not that they would know that and the only reason I say that is because I’m wondering if the other locals are getting treated the same way not to mention if they did anything to the food. If you higher someone shouldn’t they at least have a little bit of respect and/or patience.
Atmosphere: 1
Food: 1
Service: 1
Very clean, girl behind the counter looked like she wanted to fight. Mean mug the heck out of ya. Lol. Maybe she had a bad week. Went there 3 mornings for breakfast, her expression didnt change.
Atmosphere: 5
Food: 5
Service: 3
Stopped at this location every morning for 4 days. Clean and safe and great service.
No waiting.
Atmosphere: 4
Food: 5
Service: 5
Food was ready when i got there, mobile app for the win, consider you can get 20 percent off when you spent 11 or more thru the rewards. 👍
Atmosphere: 4
Food: 4
Service: 5
Worst customer service ever, it was almost funny. I asked 2 questions and the dude said, “Oh jeez” and “huh” repeatedly with a big sigh then didn’t answer my questions lol! Felt like I was on a prank show!
Atmosphere: 1
Food: 3
Service: 1
Ran out of Grinch meals way too fast!! They did not even last 2 weeks!!
Atmosphere: 3
Food: 1
Service: 1
Good food and service
Atmosphere: 5
Food: 5
Service: 5
They have cleaned it up real nice
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Sausage
They need add more sugar an Tea to boil,Don't like just ice water with small amounts of color of tea too weak in flavor.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Restaurantji Recommends
YUCK, YUCK, YUCK! I stopped here to pick up a 1/4 pounder w/cheese and small fries. It was around 7:45 pm. The women who took my order was very rude. I special ordered my burger to make sure I got a hot, fresh one. Person who took my money had the personality of a rock. No hello, no order total, no thank you, no eye-contact not even 1/2 a smile. A robot would have made a better impression. When I got my food at the next window, the fries were ice cold. When I told the server, she said "I suppose you want fresh ones?" YEAH. She took the fries out of the bag and handed me back the burger. I asked what I was supposed to do with it, wasn't the burger going to get cold waiting for the fries? She said "You can start eating it in your car." I said no, I came through the drive-thru so I could eat at home where it's warm. She than said "I suppose you want a fresh burger too?" DEFINITELY, THAT'S WHY I SPECIAL ORDERED IT. The employee proceeded to tell me that if you order extra anything on it they just open one up and "throw on some extra." So I sat in my car about 7 or 8 minutes waiting for new food. Now the fries were hard, burnt and dropping oil and the burger was still cold! I just moved to Pigeon Forge and live just up the road. This is the closest fast food place near me. But I will never go back! $9 for food that would have wound up in the trash! I'll drive another 5 minuets to go to 5 guys. At least I know my food will be fresh and hot from there.
Atmosphere: 2
Food: 1
Service: 2
What can I say!? It's McD's...
Atmosphere: 5
Food: 5
Service: 5
I love
Atmosphere: 2
Food: 5
Service: 1
Friendly staff, easy to get in and out of in this busy town, and well prepared food. Can’t ask for much more from a fast food restaurant.
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Sausage
Best run McDonalds I've been to in years.
Atmosphere: 5
Food: 5
Service: 5
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