McDonald's

3570 Parkway, Pigeon Forge
(865) 453-9351

Recent Reviews

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Kimberly Barrett

Visited twice for early morning breakfast while in the area. Service was friendly, quick, and our order was correct each time.

Melinda Ashley

Just went in for my coffee and asked for extra cream and syrup and the girl at the window handed me black ice coffee and told me we have to pay for extra. I told her we did. She then tried to hand me 5 creamers for 3 large coffees. Finally got her to take them back and she hands me 3 coffees back that are all cream with no syrup. Completely ridiculous to treat someone the way be they ask what they paid for and not one was I rude I even tried to help her. If I could give zero I would. Maybe they need to put more effort into hiring people with descent customer service skills. Not the first time here and deal with attitudes.

Joann Dodson

Typical food but service was very slow. No explanation on coupon used and when I used coupon it took fries and drink off. Had to repeat order a couple of times and they weren't even busy.

Atmosphere: 3

Food: 4

Service: 2

Dericka Strawn

They were super busy, most employees were doing their best, however one was a complete jerk. Food was cold. Dining area was dirty. My food order was wrong, when I was waiting on someone to fix it. He ( the jerk) shewed me back then dismissed me. Another employee stepped up to fix issue. No refill station for drinks.

Atmosphere: 1

Food: 1

Service: 1

mr shark

To much horse playing.........

Atmosphere: 2

Food: 4

Service: 1

Matthew Frank

Ordered and paid to have a bacon double 1/4 pounder but never got the bacon. Was already driving away before I looked.

Food: 3

Service: 1

Emma Hernandez

Super fast with our food when we ordered at 11 pm! Hope they have a great night

Food: 5

Service: 5

Michael Mooney

I sat done to eat fries were disappointing atmosphere was just sad employees are rude as hell I got four sandwiches asked for four buffalo they refused to give me more than two over all I just won’t be back this isn’t my childhood favorite place anymore it has gotten to be more of a sad deppressed adult now

Atmosphere: 1

Food: 1

Service: 1

Connie Fuwell

love the coffee here

Atmosphere: 5

Food: 5

Service: 5

William Reed

I usually don't leave reviews but the workers can barely understand or speak English including the management while we were in the restaurant. They got the order wrong while ordering inside and the food was terrible.

Tiffany Hallman

Literally the worst experience of my life, manager walking around not caring about anything playing on her phone they have air pods in and throwing stuff nobody taking orders. 8+ people waiting in the lobby nobody helping and and we Waited 38 minutes for a happy meal that’s it. Place looked horrible

Atmosphere: 1

Food: 1

Service: 1

Kelley Stopnik

This McDonald's was terrible. We waited 40 minutes for our food after we ordered it. Once we got our food, it was missing four cheeseburgers and the drinks were wrong. There was no place to get salt, ketchup, straws, or a fork. Also, no drink refill stations. You have to get back in line to get a refill. Awful experience, we will not be back to this location.

Atmosphere: 2

Food: 3

Service: 2

Troy Capps

Close the doors please !!!! This place is horrible

Gambleized performance Exhaust

Normal McDonald's

Atmosphere: 4

Food: 4

Service: 4

Corbin Chapman

There was roaches inside and the food was cold I did NOT eat it knowing there was roaches!?

Atmosphere: 1

Food: 1

Service: 1

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