Starbucks
$ • Coffee Shops
Hours:
2491 US-441, Pigeon Forge
(865) 429-3124
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I have supported this Starbucks for years.
Poor customer service.
when I came to the window I ask for the corporate phone number as we had two seperate orders, they said we don't do multiple orders.
The PIC (person in charge) told me they don't give out personal information. I explained I wasn't requesting anyone's personal info. I was requesting corporate phone number. She told me "google it", and I said that was horseshit. I had already paid for my drink. she tossed...read full review
The lady working the drive thur was extremely rude. We are here on vacation. We asked to add something at the window and before my daughter got it all out of her mouth the lady bit her head off and said we don’t add stuff at the window. Ok, no big deal When she handed my daughter our order she gave my daughter a dirty look and rolled her eyes at her. I will be calling the corp office on this women. There is no reason to treat customers like this. She should not be...read full review
Ratings
Menu
Hours
| Monday | 5AM - 9:30PM |
| Tuesday | 5AM - 9:30PM |
| Wednesday | 5AM - 9:30PM |
| Thursday | 5AM - 9:30PM |
| Friday | 5AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9:30PM |
People in Pigeon Forge Also Viewed
Starbucks is a popular coffee shop that offers a wide range of beverages and merchandise. Customers have had positive experiences with the staff, who are described as kind and efficient, providing fast service with a smile. The menu items, such as the venti brown sugar oatmilk shaken espresso and the iced chai latte, are well-received by customers and consistently prepared to their satisfaction. The team has been praised for their exceptional performance during busy periods, with one customer highlighting the efforts of Jennifer, who remained calm and kept the line flowing even when the store was understaffed and dealing with inventory shortages. Customers are encouraged to utilize the drive-thru or order ahead on the app during busy times, as the store's popularity can lead to longer wait times. The Starbucks location is also described as having a cool and aesthetic atmosphere, with good ice and decent service.