Starbucks
2491 US-441, Pigeon Forge
(865) 429-3124
Recent Reviews
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Really bad service
Service: 1
Very nice people working here.
Atmosphere: 5
Food: 5
Service: 5
After one drink and food were brought out. It took over 20 min!!! I stopped counting after that to get the last drink. Thas after the 15min wait for the the first part. Only thing they have going are respectful employees.
Atmosphere: 2
Food: 4
Service: 1
12/13/2026 - This a very big Starbucks i would say they need more seating! It was clean and not busy at all! My drink could have been a little better but it was good and great location 📍
Atmosphere: 5
Food: 4
Service: 5
Our order was correct and we only waited about 10 minutes. I felt that the length of time was a little long since they had several people working. There were only a few customers inside but the drive thru line was very busy. The staff was friendly and did tell us when we ordered that it would be a 10-15 min wait, which was accurate.
Atmosphere: 5
Food: 5
Service: 4
Wasn't really the people working theres fault they were understaffed but took 30 min for 2 hot chocolates get them some help.
Atmosphere: 5
Food: 2
Service: 3
The service was a bit rude. We've placed a large order. At the end, when we were missing an item asked them about it, the barista almost threw the food in our face.....
Atmosphere: 3
Food: 3
Service: 1
Can’t throw food on the table, what the customer ordered. Can’t show your frustration for forgetting an order and being reminded about it.
Atmosphere: 4
Food: 5
Service: 2
Always good coffee
Atmosphere: 5
Food: 5
Service: 5
First of all: i am a starbucks partner. I ordered a Cortado with almond milk and a Trenta Strawberry Acai Lemonade with light ice. Cortado was only half filled with milk. Official recipe says 5oz milk though! And when I asked to refill the cup, the barista started arguing with me that this is how it should be, sorry, but maybe your barista needs better training. Trenta Strawberry Acai had regular ice in it and not light as ordered. Also the 5 key moments were NOT fulfilled: no greeting, no message on the cup, no smile...nothing. Made me feel totally miserable as a partner, and even worse as a customer.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Good Coffee Great People !! I have got to tell them not to put the lemon loaf in the brown wrapper.
Atmosphere: 5
Food: 4
Service: 5
My niece loves these places and had to get her special pink drink.
Atmosphere: 5
Food: 5
Service: 5
This was too bad compared to the other times I have tried it.
Food: 3
Service: 3
In and out with a mobile order. Just a cold brew so it’s simple but no complaints.
Atmosphere: 5
Food: 5
Service: 5
Good coffee nice interior
Atmosphere: 5
Food: 5
Service: 5
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