Subway

2540 Veterans Blvd, Pigeon Forge
(865) 444-0591

Recent Reviews

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Joe Green

Very slow service rude too took 15 min to make one sandwich guy looked stoned out one meatball on sandwich at a time was disappointing

Atmosphere: 2

Food: 3

Service: 1

Vinaykumar Bade

Ordered online but food was worst. Made messy and cold. Google map to subway showed us 2 miles far way too

Atmosphere: 3

Food: 1

Service: 1

Caitlyn

I am writing to express my disappointment with the service my family and I received during our recent visit. Unfortunately, our experience was far from satisfactory for several reasons.

Firstly, I noticed a significant hygiene issue. The employee who started making our sandwiches did not change his gloves between making sandwiches. Consequently, my sandwich ended up with marinara sauce from my son's sandwich, which was made just before mine. This lack of proper hygiene practices is concerning and unacceptable.

Furthermore, the customer service we encountered was extremely poor. After my sandwich came out of the toaster, the lady who continued making my sandwich displayed a very negative attitude. I felt rushed while trying to decide which vegetables looked fresh. When I politely asked for some salt and pepper just before she wrapped my sandwich, she responded with an audible huff of annoyance as she opened my sandwich to comply.

Additionally, there seemed to be noticeable tension between the two workers. This created an unwelcoming atmosphere that detracted from our experience. After a long and exhausting day at Splash Country, all we wanted was a quick and pleasant meal. Unfortunately, this was not the case.

This experience has deterred us from returning to this location. I would advise others to consider driving a mile or two further for better service.

Thank you for your attention to these matters. I hope that improvements can be made to ensure better experiences for future customers.

Atmosphere: 1

Food: 1

Service: 1

Graciiela Garay

That girl who works here with 2 headphones in her ear has to repeat it all about 10 times.

Food: 4

Service: 1

God Family

Girl who took my order was extremely hateful, tried giving her my coupon and she would take it. Don’t recommend. Horrible experience and customer service.

Atmosphere: 1

Food: 1

Service: 1

Claudia F

As always, subway is dependable for cleanliness, fresh and delicious food.

Atmosphere: 5

Food: 5

Service: 5

J S

The 2 men that are currently at work on 8/16 at 4:00pm complaining about Ms Ashley and having to put away a truck order and wait on customers etc! Conversation could’ve been discussed in back not on your main line! Happy the one guy it’s his last day! Did not interact much with us would rather complain about having to work, at work wow imagine that! Completely rude and paid zero attention to the task at hand ie the customer!

Atmosphere: 5

Food: 5

Service: 1

Yvette McCoy

Great service and food

Atmosphere: 5

Food: 5

Service: 5

Jeffery Stowers

The 2 men that are currently at work on 8/16 at 4:00pm complaining about Ms Ashley and having to put away a truck order and wait on customers etc! Conversation could’ve been discussed in back not on your main line! Happy the one guy it’s his last day! Did not interact much with us would rather complain about having to work, at work wow imagine that! Completely rude and paid zero attention to the task at hand ie the customer!

Atmosphere: 5

Food: 5

Service: 1

Mariana Ianovska

It was too slow!!! We were waiting for 40 min. You should do something with this!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Roast Beef

Connor Collins

They close at 10 but they closed the doors at 9:45 on 3-27-23 crazy your workers don’t even want to work the full hours

Stuart Simmons

Kristin was super helpful and polite! she even made a fresh pot of coffee for me

gabriana miller

I will drive from where ever I am just to go to this subway in particular!! Everyone is so sweet, it’s always clean and they know how to make a sub, I don’t care for many of the subway locations but this one is outstanding every time! Thank you

Shaun Cogdill

I eat lunch a lot at this subway but today I ordered a meatball sub at 11am for lunch and haven’t had anything else by 7pm my stomach is crapping bad I believe I have gotten food poisoning from this place

Catherine Ayles

Great staff we loved our sandwiches.. Very pleased with our service

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