Subway

2586 Parkway, Pigeon Forge
(865) 429-2709

Recent Reviews

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Eric Beier

A good sub made to order.

Atmosphere: 4

Food: 4

Service: 4

April Redman

Young gentleman waited on me. Very polite and respectful. He was busy but handled it very well and quickly since he was only one working.

Atmosphere: 4

Food: 5

Service: 5

Gwen Belser

Only 1 employee on a Thursday night Shop was full,yet employee was patient and calm.

Atmosphere: 5

Food: 5

Service: 5

Kaley Sexton

Really confused as to why I placed an online order, the place emptied out, 20 minutes later (I put gas in, bought some stuff from the gas station.) Only for them to still NOT have the sandwich a singular cold cut done???

But they have not One but TWO employees behind the bar

Zeltzin Gutierrez

The skinny girl who serves is rude. She seems angry because people asked her for a sandwich. She threw the bread and didn't listen to what we were asking for. She got upset when I explained what we wanted to order. She was very rude. The place was dirty. There was a cockroach, and when I told her about it, she just said she didn't care. A horrible place.

Atmosphere: 1

Food: 2

Service: 1

John Harlan

Old employee Mike was great. There is a guy named Lonnie who is absolutely awful at anything customer service related. Watched him quickly get at attitude with someone for no reason. Shockingly bad wow

Atmosphere: 1

Food: 2

Service: 1

Tyler Williams

Came into the store @ aprox 4am...Employee was EXTREMELY rude...He rang up.my sandwich before I finished ordering it...He was outside when we came in...he ran inside thru my sandwich together & went right back outside on the phone...I had to ask him for my cup 3x he finally hands me a small cup when I paid for a medium....Worst subway I've ever been too...

Atmosphere: 1

Food: 3

Service: 1

KOOMAR

They heated the bread so much that smoke was xoming out.. yet they gave it to us. By the time we came home the bread was stiff.

Never going there again

Food: 1

Sean Kaiser

Always one person working here. Open 24hours and they have one person up front always. Tourists may not know the difference, but the locals no better than to make the mistake of stopping in. Let us know when you hire somebody else. Always one person? Really? Come on guys. Then after waiting for 20 minutes a fire inspector comes in for an inspection and I had to wait for that. Crazy. I hy do you have one worker in here??????

Atmosphere: 3

Food: 3

Service: 1

Shy Nofsinger

Ordered online and they missed some veggies I put on my order and if you want extra sauce they don’t put it on there, it’s like if you say you want more they put less. Bread seemed stale.

Atmosphere: 1

Food: 1

Service: 1

Kristi M.

Very little meat on the sandwich. Ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Marilyn

I paid $44 on an online order from THIS subway TONIGHT 4/3/2024 around midnight and my boyfriend waited 40 mins for them to be done, when my boyfriend went in he saw the guy rushing through making the sandwiches, he figured he was just trying to get us our food faster and he went to the gas station next door to buy a few drinks. Come home, open the sandwiches to find out the dude mixed all of the condiments and toppings up. He legitimately had to have not even READ which sandwich gets what toppings to have messed up this royally. I ordered two different sandwiches, one a chicken bacon ranch and the other a BMT with added toppings. He put the toppings and cheese (ALLERGIC TO CHEESE which is why it wasn’t supposed to be on my sandwich.) from the Chicken bacon ranch on my sandwich, NO mustard that I had asked for on my sandwich, put mustard on the chicken bacon ranch sandwich and NO RANCH?!? and he put ranch on my sandwich I am ALLERGIC TO RANCH also. I work in the service industry, it is NOT THAT HARD TO HAVE SOME DECENCY AND PUT CARE INTO PEOPLES ORDERS WHO ARE SPENDING THEIR MONEY ON FOOD???? Set a terrible mood for our night. Because of this I am never going back to subway again, and I mean that. For someone to be so careless when preparing food, what else are they careless with? Probably careless when it comes to being sanitary too. No appetite for me after this. As for the dude working tonight, do better and put some care into peoples orders. I make sure to put care into peoples orders whether I’ve had a bad day, whether there’s a line or not, no matter what. The service industry in Tennessee is obviously lacking when it comes to customer service.

Atmosphere: 1

Food: 1

Service: 1

Rick Howell

Reliable, good service and food

Atmosphere: 5

Food: 5

Service: 5

Lanita Greer

The 2 guys were taking online and in person orders. Very courteous and fast service

Atmosphere: 5

Food: 5

Service: 5

Lynette Cutsforth

Consistent and good

Atmosphere: 2

Food: 4

Service: 4

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