First the Subway store looked closed and the young man came out the door cleaning the window. I blowed the horn asking if they were open because I had my granddaughter in her car seat and didn’t want to get her out if they had already closed. He said they were open like I was stupid but the next guy that came in asked the same question. Are you open? I think I made him mad because even though I apologized to him and paid for the 6 inch steak and cheese with my credit card on Saturday night January 3rd around 9:30. The total was $8.05. When I checked my bill online today the jerk charged me $18.05!!!! I did not authorize this and because it is pending I can’t dispute it yet nor can I reach the Subway by email or AI. I WILL BE DISPUTING THIS CHARGE ON MY CARD!!!!! The store is the one located at WynnsMountain Village in Pigeon Forge, Tn next to McDonald’s. If you pay with a credit card here to a tall, sandy haired young man you better watch him or best pay with cash!!!!
Food: 2
Jeremy Richeson
Meat was frozen and food was not good
Atmosphere: 3
Food: 1
Service: 1
Cameti Lonus
I waited for 45 minutes after asking if the store had tuna. When it was my turn, they had already sold out. They didn’t have any from the beginning. I strongly advise against visiting this branch. It’s not recommended at all.
Atmosphere: 1
Food: 1
Service: 1
Jose Fina
If I could give zero stars I would . I asked when I arrived if they have tuna and they told me yes but after 40 min waiting for them to help 4 costumers they told me that they didn’t have tuna !!!!!!! How disrespectful with costumers !!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Nabila Martinez
I was there on Christmas Day 12/25/2025. The manager was publicly humiliating her 2 latino employees. So in a way that the customers tried to explain to her that what she was doing was wrong she proceeded to ignore everyone. As costumers we all felt really uncomfortable. The employees just stood there and looked so ashamed. It was Christmas Day and the store was full, they were doing their best. She keeps screaming and telling them that they didn’t knew what they were doing, but not once said anything to her white employee, darn she even was laughing with her about how she treated them in front of everyone. That’s not a manager! I would never go back as long as she is there. About 5 costumers had to go to make her stop humiliating them. She just left and hide in the back while the 2 employees with watery eyes just kept going.
Ema J
I ordered from DoorDash so I don’t know who made my sandwich but it was incredible
Atmosphere: 5
Food: 5
Service: 5
Bruce Montreuil
Food was good
Atmosphere: 5
Food: 4
Service: 5
Eric Beier
A good sub made to order.
Atmosphere: 4
Food: 4
Service: 4
April Redman
Young gentleman waited on me. Very polite and respectful. He was busy but handled it very well and quickly since he was only one working.
Atmosphere: 4
Food: 5
Service: 5
Gwen Belser
Only 1 employee on a Thursday night Shop was full,yet employee was patient and calm.
Really confused as to why I placed an online order, the place emptied out, 20 minutes later (I put gas in, bought some stuff from the gas station.) Only for them to still NOT have the sandwich a singular cold cut done???
But they have not One but TWO employees behind the bar
Zeltzin Gutierrez
The skinny girl who serves is rude. She seems angry because people asked her for a sandwich. She threw the bread and didn't listen to what we were asking for. She got upset when I explained what we wanted to order. She was very rude. The place was dirty. There was a cockroach, and when I told her about it, she just said she didn't care. A horrible place.
Atmosphere: 1
Food: 2
Service: 1
John Harlan
Old employee Mike was great. There is a guy named Lonnie who is absolutely awful at anything customer service related. Watched him quickly get at attitude with someone for no reason. Shockingly bad wow
Atmosphere: 1
Food: 2
Service: 1
Tyler Williams
Came into the store @ aprox 4am...Employee was EXTREMELY rude...He rang up.my sandwich before I finished ordering it...He was outside when we came in...he ran inside thru my sandwich together & went right back outside on the phone...I had to ask him for my cup 3x he finally hands me a small cup when I paid for a medium....Worst subway I've ever been too...
Atmosphere: 1
Food: 3
Service: 1
KOOMAR
They heated the bread so much that smoke was xoming out.. yet they gave it to us. By the time we came home the bread was stiff.
First the Subway store looked closed and the young man came out the door cleaning the window. I blowed the horn asking if they were open because I had my granddaughter in her car seat and didn’t want to get her out if they had already closed. He said they were open like I was stupid but the next guy that came in asked the same question. Are you open? I think I made him mad because even though I apologized to him and paid for the 6 inch steak and cheese with my credit card on Saturday night January 3rd around 9:30. The total was $8.05. When I checked my bill online today the jerk charged me $18.05!!!! I did not authorize this and because it is pending I can’t dispute it yet nor can I reach the Subway by email or AI. I WILL BE DISPUTING THIS CHARGE ON MY CARD!!!!! The store is the one located at WynnsMountain Village in Pigeon Forge, Tn next to McDonald’s. If you pay with a credit card here to a tall, sandy haired young man you better watch him or best pay with cash!!!!
Food: 2
Meat was frozen and food was not good
Atmosphere: 3
Food: 1
Service: 1
I waited for 45 minutes after asking if the store had tuna. When it was my turn, they had already sold out. They didn’t have any from the beginning. I strongly advise against visiting this branch. It’s not recommended at all.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would . I asked when I arrived if they have tuna and they told me yes but after 40 min waiting for them to help 4 costumers they told me that they didn’t have tuna !!!!!!! How disrespectful with costumers !!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I was there on Christmas Day 12/25/2025. The manager was publicly humiliating her 2 latino employees. So in a way that the customers tried to explain to her that what she was doing was wrong she proceeded to ignore everyone. As costumers we all felt really uncomfortable. The employees just stood there and looked so ashamed. It was Christmas Day and the store was full, they were doing their best. She keeps screaming and telling them that they didn’t knew what they were doing, but not once said anything to her white employee, darn she even was laughing with her about how she treated them in front of everyone. That’s not a manager! I would never go back as long as she is there. About 5 costumers had to go to make her stop humiliating them. She just left and hide in the back while the 2 employees with watery eyes just kept going.
I ordered from DoorDash so I don’t know who made my sandwich but it was incredible
Atmosphere: 5
Food: 5
Service: 5
Food was good
Atmosphere: 5
Food: 4
Service: 5
A good sub made to order.
Atmosphere: 4
Food: 4
Service: 4
Young gentleman waited on me. Very polite and respectful. He was busy but handled it very well and quickly since he was only one working.
Atmosphere: 4
Food: 5
Service: 5
Only 1 employee on a Thursday night Shop was full,yet employee was patient and calm.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really confused as to why I placed an online order, the place emptied out, 20 minutes later (I put gas in, bought some stuff from the gas station.) Only for them to still NOT have the sandwich a singular cold cut done???
But they have not One but TWO employees behind the bar
The skinny girl who serves is rude. She seems angry because people asked her for a sandwich. She threw the bread and didn't listen to what we were asking for. She got upset when I explained what we wanted to order. She was very rude. The place was dirty. There was a cockroach, and when I told her about it, she just said she didn't care. A horrible place.
Atmosphere: 1
Food: 2
Service: 1
Old employee Mike was great. There is a guy named Lonnie who is absolutely awful at anything customer service related. Watched him quickly get at attitude with someone for no reason. Shockingly bad wow
Atmosphere: 1
Food: 2
Service: 1
Came into the store @ aprox 4am...Employee was EXTREMELY rude...He rang up.my sandwich before I finished ordering it...He was outside when we came in...he ran inside thru my sandwich together & went right back outside on the phone...I had to ask him for my cup 3x he finally hands me a small cup when I paid for a medium....Worst subway I've ever been too...
Atmosphere: 1
Food: 3
Service: 1
They heated the bread so much that smoke was xoming out.. yet they gave it to us. By the time we came home the bread was stiff.
Never going there again
Food: 1
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