Subway
335 Wears Valley Rd, Pigeon Forge
(865) 429-3077
Recent Reviews
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Bridget helped me out greatly today. The food, experience, and customer service were terrific.
Atmosphere: 5
Food: 5
Service: 5
Huge appreciation for Ms. Bridgette, who single-handedly made (6) sandwiches for our group tonight during rush hour (8pm). Her efficiency and kindness enabled us to be in and out within 10 minutes. This young lady deserves a raise! 😊 Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
I would give Zero if i could the lady taking the orders is very and I mean very rude she would not let us add lettuce to sandwich we bought said we could not add and was RUDE :( Then Subway is offering a HOT HONEY SANDWICH well not this subway they said the can’t get the product in WHEN ASKED ONCE AGAIN SHE WAS RUDE so why advertise if you don’t have :( shame on you SUBWAY :(
Atmosphere: 1
Food: 1
Service: 1
Good spot for quick food.
Atmosphere: 4
Food: 4
Service: 4
The lady at the counter was racist and she was taking orders of only the american people and ignoring us she was not understanding what i was telling and was acting very rude and also gave me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
I’m giving it a one star because I cannot give a zero. The lady on the counter is very rude. We clearly arrived first but she still took the order from another person who arrived after us, just bcoz she was a local. She was nice to the local lady but was very rude to us. I don’t want to call anyone racist but it is not very nice for anyone to treat someone badly just because they are not locals/ bcoz they are non-Americans. She didn’t even give us the right order as she was clearly not listening and being ignorant. I’m really disappointed and wouldn’t recommend the place to anyone.
Service: 1
Worst experience for the first time at a Subway! Clearly tell the lady at the counter is racist. Her responses speak a lot about how she treats Americans vs others. She wouldn’t even look or talk but with me when I try being nice and start making a light hearted convo but a complete different personality is displayed when another American lady walked in. For sure, wouldn’t have got my order had I not done online.
For non Americans(not sure how she treats anyone other than white Americans!), please be careful if you happen to see a lady older than 50 years working when you step in the store.
Atmosphere: 2
Food: 2
Service: 1
Ordered meatball pepperoni menu board $11.09. When rung up charged $13.09 + tax. When questioned menu board not updated. I haven't been to this Subway in over a year. Last time the employee was a raving lunatic. Embarrassing for this couminty.
Atmosphere: 3
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
No customer Service at all.She is Telling to walkaway from the store and trashed down the order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My son and I went to get something to eat. Im allergic to wheat. They had nothing for me to eat except the meats. No salads. Very disappointed. Unfortunately, I still got sick. Just from walking in, I guess too much wheat in the vent system?? This is don't get.
Service was pretty good, average.
Service: 3
It's Subway. Don't expect much.
Atmosphere: 2
Food: 3
Service: 3
One of the best Subway, the sandwich was very filling and prepared with great care, very kind and professional waitress, really great!
Atmosphere: 3
Food: 4
Service: 5
Absolutely terrible guy completely ignored me and had AirPods in which I’m pretty sure is aloud wouldn’t go here again
Atmosphere: 1
Food: 1
Service: 1
Experience match expectations.
Vegetarian options: Many ways to customize a sub.
Parking: Limited in front of building.
Kid-friendliness: Good for kids.
Wheelchair accessibility: Accessible.
Atmosphere: 3
Food: 3
Service: 4
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