Taco Bell
206 Wears Valley Rd, Pigeon Forge
(865) 428-1740
Recent Reviews
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Extremely rude service at 10:04pm on 1/18/2026, especially the guy, we think his name was Dustin.
They can't rub two brain cells together, I ordered one item and it was totally wrong. I think the staff needs to be retrained.
Atmosphere: 1
Food: 1
Service: 1
Very skimpy bowls!!
I will not go back!!!
Atmosphere: 1
Food: 1
Service: 1
6pm the dining room was blocked off, the staff was just rude as hell, no hot sauce, stated they were out of certain items. Probably because they were to lazy to cook. Worst Taco Bell I've ever heard of. They acted like it was a privilege to get our food. 2 different people just walked out due to their attitude.
Atmosphere: 1
Food: 1
Service: 1
Waited In line and staff were not very welcoming and told us they were out of about 40% of the stuff we wanted. Then we nicely asked if they can put extra seasoning on the fries and the girl was being rude (they barely seasoned any of the nacho fries). They were also extremely cold as if they didn’t care to cook them but made the nacho sauce scolding hot and fried out our tongues. Not gonna be coming back here while staying in this location for vacation…
Atmosphere: 1
Food: 1
Service: 1
Staff wanted to argue an online order that was paid for and then make the accusation that it was ordered at a different Taco Bell, with receipt in hand & PROOF of the correct Taco Bell and physically having to go in (drive thru employee, inside employee + manager) wanted to dispute and not honor the order, rude, customer service =non existent, quality of food terrible. Drive thru visit prior, the first thing I heard a laundry list of things they were OUT of and what they couldn't serve, nothing else was said like I'm supposed to drive away, but I ordered online & had to wait for the list to end before I told them I was there to pick up an order! There is zero excuse for the poor attitudes, lack of responsibility, an employee or manager inciting customers over a $15 order; being close to my office (convenient) regardless- I will never return.
Atmosphere: 1
Food: 1
Service: 1
Ignored our order. Ignored the re-order. Got it wrong on top of all that. They were pretty rude, even the manager. Entire team should be replaced with a new crew.
Atmosphere: 1
Food: 1
Service: 1
Food takes awhile and I dislike paying for extra cheese and getting 2 or 3 little cheese sprinkles. Otherwise it was good.
Atmosphere: 3
Food: 3
Service: 4
experience
Atmosphere: 4
Food: 5
Service: 5
Kiosks are not a way to solve an understaffed issue
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This taco bell is an abomination. If i could give it zero stars I would. This taco bell is a slop and a complete train wreck. The drive through worker gave me 7 sauce packets for 40 dollars worth of food. Shut the mfr down ASAP before I CALL CORPORATE 😡
Atmosphere: 1
Food: 1
Service: 1
Brady the manager is awesome he needs help the food makers are taking 30 minutes to get a order out but they are super nice
Atmosphere: 3
Food: 3
Service: 1
Messed up my order.I was already at work by the time I looked at it.CallsGoing straight to voicemail can't even get a hold of them
Atmosphere: 1
Food: 1
Service: 1
Terrible food! 😞
Food: 1
Service: 1
Food was nasty
Atmosphere: 1
Food: 1
Service: 1
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