Waffle House

249 Wears Valley Rd, Pigeon Forge
(615) 374-7266

Recent Reviews

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Joy Marish

Great staff, great food , reasonable prices

yeni morgan

Love 💞 it I don't care if it was loud because it was Christmas and everyone e was happy 😊 good food and very fast service I was very hungry 😂

Atmosphere: 5

Food: 5

Service: 5

Larry ONeal

Food had no taste until I put catch-up on everything.

Atmosphere: 3

Food: 1

Service: 4

Tiffany Parks

First I want to say that I eat waffle house almost every week. I have been to so many different ones and I have never had an experience like this before. Im not even one to leave bad reviews but this was just a terrible experience. First, when the waitress was bringing our waffles to us, she dropped the plate and pieces of it hit my and my kids legs. Accidents happen so I brushed it off. Then when they brought out my food my bacon was black. Eggs were cooked over medium, supposed to be over easy, and I had mushrooms in my hashbrowns in place of my jalapeños. I sent all of this back and by the time I got it my kids were already done eating. The ranch looked and tasted expired and the waffles tasted like they had way too many eggs in them. I was charged full price. I asked for my meal to be taken off and they have me a 10% discount on a $70 bill.

Atmosphere: 5

Food: 1

Service: 4

Sarah Swindle

Food, service and atmosphere was excellent.

Atmosphere: 5

Food: 5

Service: 5

Cayden

This is the worse place I’ve sever Been to!!! Food was sloppy, service was sloppy, don’t go to to 👎🏼wasn’t of money and time

Atmosphere: 1

Food: 1

Service: 1

Marg Smith

We always eat here and the food is always delicious. Thank you for great staff who cares about customers.

Atmosphere: 5

Food: 5

Service: 5

Jan Lindbert

Best Breakfast for the 💰 money.

Atmosphere: 5

Food: 5

Service: 5

Ed Andres

Really fast and friendly service and the food was good as usual.

Atmosphere: 5

Food: 5

Service: 5

Teresa Slawson

We prefer the waffle house on Wears Valley to the one on the parkway which is closer to our home. We have always had a good experience here. Good food, wait staff friendly, and really everyone just so nice.

We went today for a Sunday brunch and almost everything was different. We sat at the low bar. Took a lil while for someone to get our drinks. We both ordered unsweetened tea. The waitress brought our drinks and took our order. I had emptied my tea before the food got there. No one checked on us before our food was delivered. When she brought my husband's food I asked for a refill on tea and was told they were out and had to make some. Then my food came. Both my husband and I ate out entire meal with no drinks. I asked again about the tea and they said he got a table and didn't start it, so she started it. We were never offered anything else to drink so I asked if I could just have a diet coke and my husband asked for water. We were waited on by 2 different people Ninni and Tristan. When we finished our meal the tea was done and we were offered teas to go. Which we didn't want cause we were done with our meal. We had to ask for our bill and wait another 5 to 10 minutes for the waitress Ninni to add our bill. My husband requested that his sweet tea be removed since he sat his whole meal with no drink then ordered water cause the tea was never made. She said she had to ask her manager. Then she just delivered the bill. My husband was looking over the bill and noticed a charge for $5.00 we asked what the charge was for and she said it was for the 2 unsweetened. My husband asked again for it to be removed, Winnie went and got Tristan (the manager) and she said since he drank the first unsweetened tea and she offered one to go that he had to pay for it. Regardless of the fact he say his whole meal waiting on it and it didn't get made cause the guy got a table. We decided it wasn't worth the argument. We paid the bill and left.

wanda gibson

Love this place

Atmosphere: 5

Food: 5

Service: 5

Justin Cook

Was there yesterday with my family for dinner. (Wish i could remember their names)

The waitress and cook were really great people and the food was excellent as always!

Thank you

Atmosphere: 5

Food: 5

Service: 5

Monique Blaha

They were very busy as usual, but they were spot on getting our drinks and orders. Our server was very friendly and prompt. Our food was hot and accurate.

Atmosphere: 5

Food: 5

Service: 5

Jeff Pennington

It was one of the better Waffle Houses that I've ever visited.

Atmosphere: 4

Food: 4

Service: 4

William Butts

Today is November 6 10:00 AM 2025. My wife and I came to this waffle House in Wears Valley there were three empty tables that needed to be cleared. All staff were doing their own thing. Nobody acknowledged us. A black gentleman was throwing dishes in the sink sounded like they were breaking. We stood for 15 to 20 minutes with no acknowledgment with one trying to help us, they were not understaffed. They had at least six people working with No one was doing anything ,very unprofessional atmosphere with a lack of customer service from anyone. If you have read this review do not go to this Waffle House do like we are doing go right up the road to IHOP . all of these employees need to be terminated and new management in place to create a more friendly environment , horrible place to eat we are leaving now going to IHOP.

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