The new interior design is impressive. I like it a lot more than the past look. Prices are still too high.
Atmosphere: 5
Food: 4
Service: 5
clayman d4
Wildly rude staff that hate their jobs and it shows.
chris snyder
Not a lot of Starbucks here in Knoxville. This one just reopened. Super clean inside great staff all the food and beverages are great. There's even some outside seating. However inside there's really not a lot of great seating if you're trying to sit and work. A couple of individual tables a big communal table and a few seats with padded chairs and side table kind of things. Not a lot of places to tuck in and have any type of privacy or quiet to work.
PS turning left out of this parking lot entrance is a major pain in the butt!
Atmosphere: 4
Food: 5
Service: 5
Hollie Young JR.
All around
Atmosphere: 4
Food: 5
Service: 5
april hills
The teenagers running it decided to leave early and refuses to serve
Service: 1
dyll
Don’t go here after morning. I ordered a large macchiato, I literally got a large cup of milk for $7 I couldn’t even believe it. Literally a few DROPS of coffee and the rest milk. Also didn’t have the espresso shot I ordered In it. I was the ONLY person there so it’s impossible they were just “busy” I wish I got a picture it was literally a large cup of milk I’m not exaggerating at all. It was some 20 year old dude with long hair at the drive thru.
piabloidentity
Such a great staff! Absolutely friendly, and felt familiar. Congratulations to this store, clean, organized and on point… thanks guys, and Mickey
Sarah Crawford
We stop here during every road trip down to FL. Never disappointed. Thanks! 😊
Atmosphere: 5
Food: 5
Service: 5
Renita Taylor
Really nice location inside of a extremely clean Ingall’s Supermarket. Wasn’t busy when I stopped and got my order really fast, maybe 2-3 minutes tops. Friendly baristas and my order was perfect.
To preface this...I order pink drinks DAILY. I order extra base, no ice (at several Starbucks in tri city as I travel alot). I happily tipped $2 for the"trouble" Not only was I charged for "no ice", I watched the lady unenthusiastically make it wrong ( drk haired guy took my order). I told the young guy who said "I'll make sure"...but didn't. My drinks were both too milky for my taste. I told them, without him or her rectifying the situation. She looked angry the whole time (bad day, perhaps??) So I asked for more base plz. I won't be back.
Service: 1
Google user
The service at this location is always exceptional. If I could give that 5 stars alone I would. However, Starbucks corporate needs to take a serious look at where they’re cutting costs. The cups are soooo thin. Like half the thickness they used to be. Several times in the 6 months or so the cup collapses when I pick it up. I’ve been burnt, I’ve ruined a $130 shirt and $100 tie. If I order tea or espresso then it’s always double cupped because of the heat difference. The app has no option to add an extra cup and doesn’t have a comment/request box when you order to be able to request one. If the cups were thicker it would make them more sturdy and less conductive of heat. Kill two birds with one stone. Do better corporate. Your retail employees shouldn’t have to get a 3 star review for 5 star service just because you’re charging more for cheaper products.
Brandon Owens
The service at this location is always exceptional. If I could give that 5 stars alone I would. However, Starbucks corporate needs to take a serious look at where they’re cutting costs. The cups are soooo thin. Like half the thickness they used to be. Several times in the 6 months or so the cup collapses when I pick it up. I’ve been burnt, I’ve ruined a $130 shirt and $100 tie. If I order tea or espresso then it’s always double cupped because of the heat difference. The app has no option to add an extra cup and doesn’t have a comment/request box when you order to be able to request one. If the cups were thicker it would make them more sturdy and less conductive of heat. Kill two birds with one stone. Do better corporate. Your retail employees shouldn’t have to get a 3 star review for 5 star service just because you’re charging more for cheaper products.
max
one of the best starbucks in the area :-)
Kristi Dorcas
Not a great experience at all. Sadie was extremely rude to the point where I had ask to speak to a manager. I normally don’t leave bad reviews but from experience in customer service this is a terrible way to treat people who spend money at your business. The manager was kind and did want to make the situation better but it’s ridiculous this even happened.
Great place to shop
Atmosphere: 4
Service: 4
The new interior design is impressive. I like it a lot more than the past look. Prices are still too high.
Atmosphere: 5
Food: 4
Service: 5
Wildly rude staff that hate their jobs and it shows.
Not a lot of Starbucks here in Knoxville. This one just reopened. Super clean inside great staff all the food and beverages are great. There's even some outside seating. However inside there's really not a lot of great seating if you're trying to sit and work. A couple of individual tables a big communal table and a few seats with padded chairs and side table kind of things. Not a lot of places to tuck in and have any type of privacy or quiet to work.
PS turning left out of this parking lot entrance is a major pain in the butt!
Atmosphere: 4
Food: 5
Service: 5
All around
Atmosphere: 4
Food: 5
Service: 5
The teenagers running it decided to leave early and refuses to serve
Service: 1
Don’t go here after morning. I ordered a large macchiato, I literally got a large cup of milk for $7 I couldn’t even believe it. Literally a few DROPS of coffee and the rest milk. Also didn’t have the espresso shot I ordered In it. I was the ONLY person there so it’s impossible they were just “busy” I wish I got a picture it was literally a large cup of milk I’m not exaggerating at all. It was some 20 year old dude with long hair at the drive thru.
Such a great staff! Absolutely friendly, and felt familiar. Congratulations to this store, clean, organized and on point… thanks guys, and Mickey
We stop here during every road trip down to FL. Never disappointed. Thanks! 😊
Atmosphere: 5
Food: 5
Service: 5
Really nice location inside of a extremely clean Ingall’s Supermarket. Wasn’t busy when I stopped and got my order really fast, maybe 2-3 minutes tops. Friendly baristas and my order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
To preface this...I order pink drinks DAILY. I order extra base, no ice (at several Starbucks in tri city as I travel alot). I happily tipped $2 for the"trouble" Not only was I charged for "no ice", I watched the lady unenthusiastically make it wrong ( drk haired guy took my order). I told the young guy who said "I'll make sure"...but didn't. My drinks were both too milky for my taste. I told them, without him or her rectifying the situation. She looked angry the whole time (bad day, perhaps??) So I asked for more base plz. I won't be back.
Service: 1
The service at this location is always exceptional. If I could give that 5 stars alone I would. However, Starbucks corporate needs to take a serious look at where they’re cutting costs. The cups are soooo thin. Like half the thickness they used to be. Several times in the 6 months or so the cup collapses when I pick it up. I’ve been burnt, I’ve ruined a $130 shirt and $100 tie. If I order tea or espresso then it’s always double cupped because of the heat difference. The app has no option to add an extra cup and doesn’t have a comment/request box when you order to be able to request one. If the cups were thicker it would make them more sturdy and less conductive of heat. Kill two birds with one stone. Do better corporate. Your retail employees shouldn’t have to get a 3 star review for 5 star service just because you’re charging more for cheaper products.
The service at this location is always exceptional. If I could give that 5 stars alone I would. However, Starbucks corporate needs to take a serious look at where they’re cutting costs. The cups are soooo thin. Like half the thickness they used to be. Several times in the 6 months or so the cup collapses when I pick it up. I’ve been burnt, I’ve ruined a $130 shirt and $100 tie. If I order tea or espresso then it’s always double cupped because of the heat difference. The app has no option to add an extra cup and doesn’t have a comment/request box when you order to be able to request one. If the cups were thicker it would make them more sturdy and less conductive of heat. Kill two birds with one stone. Do better corporate. Your retail employees shouldn’t have to get a 3 star review for 5 star service just because you’re charging more for cheaper products.
one of the best starbucks in the area :-)
Not a great experience at all. Sadie was extremely rude to the point where I had ask to speak to a manager. I normally don’t leave bad reviews but from experience in customer service this is a terrible way to treat people who spend money at your business. The manager was kind and did want to make the situation better but it’s ridiculous this even happened.
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