Zaxby's Chicken Fingers & Buffalo Wings

607 E Emory Rd, Powell
(865) 938-9598

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Recent Reviews

We came in this past Sunday morning (07/13/25) around 10:30 and the staff were absolutely wonderful! The manager was very nice, and allowed us to make a grilled chicken substitution on the loaded fries for dietary needs when we had been rudely told by a belligerent employee at another location that it could not be made (Clinton Highway). Since that prior experience at the other location, our expectations had been low, but the customer service, food service, cleanliness, and quality...
The 5 stars here are for Sydney and Sydney only. My tap pay was being difficult, and unfortunatelyI had forgotten my wallet at home with my physical card. The first lady trying to get the tap pay to work was NOT friendly at all. I explained to her that I have used tap there in the past, and ifI needed to I would re-do my order online. She didn't say another word before closing the window in my face. But, before closing the window, I heard Sydney ask her to let her try it....
Very disappointed in the quality of a cobb salad. Lettuce leaves were beginning to wilt, brown on the edges. Cucumbers were not fresh, mushy in the middle. This location used to be one of the best, not sure what has happened.

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Zaxby's Chicken Fingers & Buffalo Wings

607 E Emory Rd, Powell, TN 37849
(865) 938-9598