Young girl with blue hair and a nose ring refused to even acknowledge us when we walked in. I said “hello” and she simply glared at me and did not answer. I said “are you ready for our order” and she said “yeah” with a sarcastic tone and I walked out. Terrible customer service.
Service: 1
Ryan
Never again
Atmosphere: 1
Food: 1
Service: 1
Laurie J Carpenter
Always delicious!
Atmosphere: 5
Food: 5
Service: 5
Kevin Harmon
It's a Subway... One person working which made lit slow.. The app (unless it's improved) is glitchy
Antonio ACN.
Small meat portions..
Alicia goodman
?We didn't even get to eat from here. They lady that was there refused to make one footlong sub because they were closing in 15 mins. I know we arrived close to closing time but I've worked in several restaurants tuatvmade m9re than sandwiches and we didn't quit till it was closing time. Not 15 minutes before...
Jeremiah Loughner
I don't know how many of the reviews for the Roan Mtn location are done by employees, or friends of employees, but most of them with 4-5 stars are inaccurate! This is the worst dang subway I have ever went to! Always out of something and all the employees but 1 are always rude! I don't know who the manager/assistant manager are, but they sure don't do (or don't know how to do) their job with ordering what they need and not run out all the time!! They always have an excuse as to why they don't have this or that, or they just don't care at all!! Guess it's time to make a phone call to the owners and if that don't fix it, a phone call to corporate will be in the works!!
Atmosphere: 1
Food: 1
Service: 1
Candi
Everything is usually cold and the staff is never
Atmosphere: 4
Food: 2
Service: 4
Karleen Martin
It was Monday, lunchtime. They were out of all vegies except some lettuce and spinach. Bread was old. The cookie display only had a few broken pieces of cookie and was dirty. The only thing the employees said was, “Must have been a busy weekend.” $8 for a lousy 6 inch pictured below. NOT going back!!!
Atmosphere: 3
Food: 1
Service: 3
L Renn
Subway, done your way! Great place for a great sandwich right in town! Many up to date options including specials, vegan/vegetarian sandwiches, kiddie menu, breakfast, freshly baked cookies, plenty of parking and is wheelchair accessible.
This Subway used to the best. Especially for a ham and provolone breakfast or a BMT lunch. Sadly the latest ham Subways are using has an odd taste, so I no longer do breakfast and do lunch much less.
Jeremy Houghtaling
I would like to find out how to contact the owner. Depending on who is working, depends on how my subs are made. They're always out of something when I stop in. Either it's Italian herbs and cheese bread, meatballs, or fresh mozzarella. The bread is hard and not edible. Last but not least, they put the least amount of toppings ,and when I ask for more, I get an attitude. I'll continue to drive the extra few miles to the Hampton location where they know how to make a good sub and treat their customers with respect.
Bluestar99 Playz
I placed a mobile order from the subway app and they later called and said the toaster oven was not working. That's not the problem though because my sub was horribly put together and they added several different things that I did not want and put 2 pounds of mustard on it, ruining the sandwich. This place always has something broken or missing and is very poorly managed with kids who don't know how to make food. This is possibly the worst subway in east Tennessee. This place always has issues and problems. Just avoid it all together, they're are plenty of great restaurants in Roan Mtn.
William Underwood II
The staff were wonderful!! The steaks we had were absolutely butter knife tender and served exactly the way we wanted. The atmosphere was great and we will go there again, without a doubt.
Parking: Easy access to the doors.
Highland Country
This place is always out of something. They never answer their phone when I call to see If they are out of anything or if in fact they actually have anything at all… but when I walk in, they are usually dead and on their cell phones and say the phone never rang. After I called for 20 minutes straight.…the place is poorly managed and the owner needs to step up the game or sell to someone who will…
Young girl with blue hair and a nose ring refused to even acknowledge us when we walked in. I said “hello” and she simply glared at me and did not answer. I said “are you ready for our order” and she said “yeah” with a sarcastic tone and I walked out. Terrible customer service.
Service: 1
Never again
Atmosphere: 1
Food: 1
Service: 1
Always delicious!
Atmosphere: 5
Food: 5
Service: 5
It's a Subway... One person working which made lit slow..
The app (unless it's improved) is glitchy
Small meat portions..
?We didn't even get to eat from here. They lady that was there refused to make one footlong sub because they were closing in 15 mins. I know we arrived close to closing time but I've worked in several restaurants tuatvmade m9re than sandwiches and we didn't quit till it was closing time. Not 15 minutes before...
I don't know how many of the reviews for the Roan Mtn location are done by employees, or friends of employees, but most of them with 4-5 stars are inaccurate! This is the worst dang subway I have ever went to! Always out of something and all the employees but 1 are always rude! I don't know who the manager/assistant manager are, but they sure don't do (or don't know how to do) their job with ordering what they need and not run out all the time!! They always have an excuse as to why they don't have this or that, or they just don't care at all!! Guess it's time to make a phone call to the owners and if that don't fix it, a phone call to corporate will be in the works!!
Atmosphere: 1
Food: 1
Service: 1
Everything is usually cold and the staff is never
Atmosphere: 4
Food: 2
Service: 4
It was Monday, lunchtime. They were out of all vegies except some lettuce and spinach. Bread was old. The cookie display only had a few broken pieces of cookie and was dirty. The only thing the employees said was, “Must have been a busy weekend.” $8 for a lousy 6 inch pictured below. NOT going back!!!
Atmosphere: 3
Food: 1
Service: 3
Subway, done your way! Great place for a great sandwich right in town! Many up to date options including specials, vegan/vegetarian sandwiches, kiddie menu, breakfast, freshly baked cookies, plenty of parking and is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin
Restaurantji Recommends
This Subway used to the best. Especially for a ham and provolone breakfast or a BMT lunch. Sadly the latest ham Subways are using has an odd taste, so I no longer do breakfast and do lunch much less.
I would like to find out how to contact the owner. Depending on who is working, depends on how my subs are made. They're always out of something when I stop in. Either it's Italian herbs and cheese bread, meatballs, or fresh mozzarella. The bread is hard and not edible. Last but not least, they put the least amount of toppings ,and when I ask for more, I get an attitude. I'll continue to drive the extra few miles to the Hampton location where they know how to make a good sub and treat their customers with respect.
I placed a mobile order from the subway app and they later called and said the toaster oven was not working. That's not the problem though because my sub was horribly put together and they added several different things that I did not want and put 2 pounds of mustard on it, ruining the sandwich. This place always has something broken or missing and is very poorly managed with kids who don't know how to make food. This is possibly the worst subway in east Tennessee. This place always has issues and problems. Just avoid it all together, they're are plenty of great restaurants in Roan Mtn.
The staff were wonderful!! The steaks we had were absolutely butter knife tender and served exactly the way we wanted. The atmosphere was great and we will go there again, without a doubt.
Parking: Easy access to the doors.
This place is always out of something. They never answer their phone when I call to see If they are out of anything or if in fact they actually have anything at all… but when I walk in, they are usually dead and on their cell phones and say the phone never rang. After I called for 20 minutes straight.…the place is poorly managed and the owner needs to step up the game or sell to someone who will…
Atmosphere: 1
Food: 1
Service: 1
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