Cracker Barrel Old Country Store

111 Colonial Ln, Rocky Top
(865) 426-6429

Recent Reviews

Miranda Esper

Quick service and good food. Our server was attentive. It did get quite loud as business picked up. I had a hard time hearing across the table.

Atmosphere: 4

Food: 5

Service: 5

Kim Mitchell

Awesome service. Poor girl was having a hard day but she really stepped up and did a great job. Food was awesome!

Atmosphere: 5

Food: 5

Service: 5

Megan Kurzhal

Out of everything,had to wait for ever just to get drink orders,it was horrible

Atmosphere: 2

Food: 1

Service: 3

Kiki Ivey

Amended review. While wait staff was excellent our waitress was awesome she is like no bill and we are so sorry. The food left something to be desired. It was disgusting posting a picture of the big nasty hair in my dumplings! I know it wasn't mine as I have Bright red hair. This hair was black, be warned looking at the picture if you have a weak stomach will make you puke! I saw it looked across the table my mom panicked she said," it isn't a hair is it?" She knew by the look on my face that yes in fact it was a big old greasy hair. Laws help me I was so disgusted I could have puked up my toenails. The windows were filthy in fact mom said, "they need to get a local company to clean the windows." She cracks me up. Anywho unless you ask for a side of hair, look at your food thoroughly and the kitchen crew need to clean up their act. It was MCNASTY! It's sad Cracker Barrel used to be my most fave place to eat. I have been so disappointed in them recently. @CrackerBarrel do better!Update: The store manager got in touch with me apologized, and offered two free meals. That was kind! I appreciate it. I am thankful his staff were so kind. So will I go again yes! If you show me kindness I will show you kindness. So for the staff I would give a hundred stars.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Chicken Pot Pie, Maple Bacon Chicken, Hashbrown, Veggie Plate, Roast, Fried Okra, The Cracker Barrel's Country Boy Breakfast

Meredith Runyon

The food was wonderful!! The experience was excellent. Our waitress could have come around more to check on us(she came once after we ordered and that was to give our check) but other than that it was great.Parking: Parking is not difficult.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato, Corn Bread Muffins, House Salad, Roast Beef

Bryan Pack

I have gotten to the point to where I was definitely not interested in eating Cracker Barrel food because they've gone streamlined and their food has suffered. However, I met a friend for breakfast at the Rocky Top, TN store and was amazed at the food. Compared to Knoxville stores this one was by far the best. Not sure what the other stores are doing but they could take lessons from this store. Disappointing that they took away the Sunrise Sampler dish though.

Atmosphere: 5

Food: 5

Service: 5

Mr. Wilson

Very nice staff, they greeted all of us with a smile and brought my service dog a plate of chicken and a bowl of water. They will be getting our business from here on out.Parking: Front door service, better than shoney's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

Linda Kantz

Love to shop there. Food is always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

mrfree03

Great food fast service friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Tenders

Lex Calder

Exactly what you expect except the gravy was bland. Which is a first and a little salt fixed it.

Atmosphere: 5

Food: 4

Service: 5

Rebecca Braden

Service was awesome Ordered a steak medium it came out rare sent it back came back medium rare still dripping blood, hateful manager came out to argue and tell me it was medium I had to take it home and cook it medium.

Atmosphere: 4

Food: 2

Service: 5

Russell Bagwell Jr

The food was not that hot

Atmosphere: 5

Food: 2

Service: 2

Recommended dishes: Country Fried Steak

Magdaleana M.

Our waitress was so wonderful, always smiling and friendly. I love the quilts.

Atmosphere: 5

Food: 4

Service: 5

Cindy Smith

Fresh Berry French Toast Bake and smoked sausage are very good. I will order them again.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: The Cracker Barrel's Country Boy Breakfast

R Dennis

Good ol country style cooking..but dang the buss boy /man sounded like he he was breaking every dish he threw into the dish

Atmosphere: 3

Food: 4

Service: 4

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Cracker Barrel Old Country Store

111 Colonial Ln, Rocky Top, TN 37769
(865) 426-6429