McDonald's
624 N Main St, Rocky Top
(865) 426-9500
Recent Reviews
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Watch out you might get charged for food you didn’t even order if you get to order in the drive through
Atmosphere: 1
Food: 1
Service: 1
Serve good food and was very good with timely manner
Atmosphere: 3
Food: 4
Service: 5
Kudos and thanks for making an ice bag for me!!!!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service
Atmosphere: 2
Food: 2
Service: 1
The place was dirty everywhere, the food was cold, the staff was unfriendly. I’m gonna miss this McDonald’s on my next trip! Blick!!
They are lazy and dont want to change out the carmel bag. They didnt want to give a refund after ordering a carmel coffee
Atmosphere: 1
Food: 1
Service: 1
Went and graded some lunch after picking up my sister from camping, and got 3 mcchickens and a large fry, waited 30 minutes for my order and fries was good (I always order no salt so they're fresh) but got home and both my Mom and I got food poisoning from the mcchickens, will not ever be entering this McDonald's again
Atmosphere: 1
Food: 1
Service: 1
They are so slow. And they screwed up our order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger, Sandwiches, Mcchicken
One of the managers told me and my friend that we needed to get out endless we had a receipt. She was very rude kept looking me up and down and giving us mean faces. 0/10 would not recommend. They were always understaffed and they take forever to get food out to you one time I was waiting 20+ min for my food and I had to go through the drive through to get it faster. Half the staff are rude,and think they can talk to there employees any way they want to because “we can fire you” would not recommend this one
Atmosphere: 1
Food: 1
Service: 1
Got a bacon, egg, & cheese biscuit and it was barley like warm and the bacon was only 2 small thin slices of that kind from stores that you just throw in a microwave so not the best. Went to the bathroom and the sank was nasty all over, the 1st stall was little nasty, and the large stall had crap all over the toilet and on the wall and floor. All in consideration, not the best place or time
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Food is always cold, servers have zero manners nor personality!! Worst one I've been to yet!
Atmosphere: 1
Food: 1
Service: 1
FRIDAY 8/29/25 MY SON AND I WERE TRAVELING OUT OF STATE FOR A SICK RELATIVE SO WE THOUGHT SWINGING INTO THE DRIVE THRU WAS OUR BEST BET AS WE HAD 9 HOURS LEFT TO DRIVE. WE ORDERED A CHICKEN SANDWICH, A FISH SANDWICH, AND A 10 PC NUGGETS. OH MY HELL, THE WORST! THE CHICKEN SANDWICH WAS LITERALLY JUST A PIECE OF CHICKEN ON A BUN, NO CONDIMENTS, NO LETTUCE, NOTHING. THE NUGGETS WERE COLD, IN FACT 2 OF THEM WERE SO COLD WE THOUGHT THEY CAME RIGHT FROM THE FRIDGE.
YOU PEOPLE HAVE A LOT OF NERVE CHARGING THAT KIND OF MONEY FOR THAT GARBAGE!!! WE DIDNT DISCOVER ANY OF THIS UNTIL WE WERE BACK ON THE ROAD LUCKY FOR THEM OR I WOULDVE LIT THEM UP. DO YOURSELF A FAVOR AND STAY AWAY FROM THIS DIVE!
Atmosphere: 1
Food: 1
Service: 1
Have messed up my order 4 times in a row. Not even joking....
Atmosphere: 1
Food: 1
Service: 1
Omgosh where do I begin.. Disgusting place WOW.!!! Both bathrooms needed serviced months ago. Staff are rude. Food is not cooked correctly and the Manager ...should be fired! Weren't willing to give up the new toys. The manager didn't wash her hands after using toilet. The girl employees were chit chatting with each other and seen there were customers and was yelling at the guy that was helping us, he yelled at them which got him into trouble with the stupid manager. 🔥 Fire the Manager. Pop dispenser didn't work. Bad experience
Atmosphere: 1
Food: 1
Service: 1
Staff kept messing with me like they couldn't hear my code and kept saying 67 instead of 66 and ignored me at drivethru and laughed when I pulled off after wasting my time. Some guy working. Definitely don't eat here and I won't plan on again either or any McDonalds again I used them years ago and quit over stuff like this. Pretty disgusting to do that to someone
Atmosphere: 1
Food: 1
Service: 1
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