McDonald's

624 N Main St, Rocky Top
(865) 426-9500

Recent Reviews

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Patricia Sexton

Got a bacon, egg, & cheese biscuit and it was barley like warm and the bacon was only 2 small thin slices of that kind from stores that you just throw in a microwave so not the best. Went to the bathroom and the sank was nasty all over, the 1st stall was little nasty, and the large stall had crap all over the toilet and on the wall and floor. All in consideration, not the best place or time

Atmosphere: 2

Food: 3

Service: 4

Tami Layne

Food is always cold, servers have zero manners nor personality!! Worst one I've been to yet!

Atmosphere: 1

Food: 1

Service: 1

Kristine MWD

FRIDAY 8/29/25 MY SON AND I WERE TRAVELING OUT OF STATE FOR A SICK RELATIVE SO WE THOUGHT SWINGING INTO THE DRIVE THRU WAS OUR BEST BET AS WE HAD 9 HOURS LEFT TO DRIVE. WE ORDERED A CHICKEN SANDWICH, A FISH SANDWICH, AND A 10 PC NUGGETS. OH MY HELL, THE WORST! THE CHICKEN SANDWICH WAS LITERALLY JUST A PIECE OF CHICKEN ON A BUN, NO CONDIMENTS, NO LETTUCE, NOTHING. THE NUGGETS WERE COLD, IN FACT 2 OF THEM WERE SO COLD WE THOUGHT THEY CAME RIGHT FROM THE FRIDGE.
YOU PEOPLE HAVE A LOT OF NERVE CHARGING THAT KIND OF MONEY FOR THAT GARBAGE!!! WE DIDNT DISCOVER ANY OF THIS UNTIL WE WERE BACK ON THE ROAD LUCKY FOR THEM OR I WOULDVE LIT THEM UP. DO YOURSELF A FAVOR AND STAY AWAY FROM THIS DIVE!

Atmosphere: 1

Food: 1

Service: 1

Wesley Snively

Have messed up my order 4 times in a row. Not even joking....

Atmosphere: 1

Food: 1

Service: 1

Char

Omgosh where do I begin.. Disgusting place WOW.!!! Both bathrooms needed serviced months ago. Staff are rude. Food is not cooked correctly and the Manager ...should be fired! Weren't willing to give up the new toys. The manager didn't wash her hands after using toilet. The girl employees were chit chatting with each other and seen there were customers and was yelling at the guy that was helping us, he yelled at them which got him into trouble with the stupid manager. 🔥 Fire the Manager. Pop dispenser didn't work. Bad experience

Atmosphere: 1

Food: 1

Service: 1

Bonehead Garage

Staff kept messing with me like they couldn't hear my code and kept saying 67 instead of 66 and ignored me at drivethru and laughed when I pulled off after wasting my time. Some guy working. Definitely don't eat here and I won't plan on again either or any McDonalds again I used them years ago and quit over stuff like this. Pretty disgusting to do that to someone

Atmosphere: 1

Food: 1

Service: 1

Shane Thomas

Because I've worked my butt off I'll usually stop for a simple ice cream cone. Why i put any faith in them is beyond me
How do u you screw that up??it's either way to small. Lopsided or like today
..hollow in the center and collapsed all over the inside of my car. I'm astounded at the level of incompetence

Atmosphere: 1

Food: 1

Service: 1

Dana Carter

Worst McDonald's we've literally ever been to. I never write Google reviews but this place was terrible. Extremely slow, extremely dirty everywhere inside, and they totally screwed up a very simple and small order. I suggest you eat somewhere else, no joke it's really bad.

Elaina Catron

If this place could get 0 stars I would’ve given that in a heartbeat. They got our order wrong in drive thru so we went inside only to be greeted with the most foul customer service. They didn’t seem to care about quality of anything in that store. They were being disrespectful to each other as well as customers. Overall disgusting behavior by the employees especially the manager! Do not go here if you don’t want to spend 30 minutes trying to reason with people over food!! -coming from someone who worked in fast food.

Atmosphere: 1

Food: 1

Service: 1

D S

Well, it's MCDONALDS! What do you expect? Fries were fresh and awesome! Sandwiches were exactly as you would expect and the staff was 'Southern friendly' as they could be!
I'm lovin it!

Atmosphere: 5

Food: 4

Service: 5

Michael Scott

You have an employee who didn't wash his hands after going to the bathroom. Ewwww. How do I know? I watched him walk by me when I was washing my jug out. He could've asked if I would let him use the sink real quick. But he just zoomed on by and didn't give a shit. I hope no one gets sick!

Nina Nina

Racist, nasty attitude.promoting a free snack wrap if it isn’t suggested by worker then refused to give it. After asking for fresh fries a worker pulled us forward to give the same cold fries. Manager with the glasses called police because we sat in the drive thru. 0 out of 10 DO NOT RECOMMEND

Christopher W Kidd

McDonald's has become much less inviting with their new look and I don't much care to go there and eat in. And the food quality has suffered as well as I suspect they are trying to cut costs in every way. It's obvious too.

Atmosphere: 2

Food: 3

Service: 4

Moe Lonergan

Great fries

Food: 5

Service: 4

Alejandro Delgado

Very friendly

Atmosphere: 5

Food: 5

Service: 5

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