Ordered a chicken nugget meal with potato wedges. The chicken and potato wedges were both cold when we received them
Atmosphere: 3
Food: 2
Service: 3
Matt Shoemaker
On a recent visit, we experienced an issue with an order. I followed up with manager, Irma, and she went above and beyond to ensure that the next visit was superb. For the one-off in service, they made sure to keep customer.
Great place to eat in Rocky Top, TN. Food is fresh and hot, quick service, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jake Bulgier
I’m local I won’t be back
Atmosphere: 1
Food: 1
Service: 1
Melinda York
Everything was awesome except long wait times!! Everytime I go there there is people waiting on food n complaining and then I end up waiting and getting angry too and its a really long wait time!! Like 40 mins!! But after they already have ur money and if u ask for refund you still have wait so either way they got you!! I had to wait 24 mins on 1 side order of macncheese and paid almost $6!!!
Atmosphere: 5
Service: 5
Lisa Taylor
The food was delicious,fresh and hot
Atmosphere: 4
Food: 5
Service: 4
Theda Stephens
The food was made fresh and very good. I had to pull up and wait for it and that's annoying, but the food was freshly made....good trade-off.
Atmosphere: 4
Food: 4
Service: 4
Spacey Stacey
I really miss the buffet, but still not bad
Atmosphere: 4
Food: 4
Service: 4
Jamie Potter
Very good place to eat
Atmosphere: 5
Food: 5
Service: 5
Rockytop_Scat 1
Can you ever get a taco meal where the meat hasn't soaked through the hardshell . It doesn't matter if you dine in or get it to go the tacos fall apart from being soggy ..horrible
Everything was top notch. The place was clean and the staff was friendly. Of course the food was great
Atmosphere: 5
Food: 5
Service: 5
Matt Warman
Went through drive through for something quick to eat for three people. Had to repeat my order several times. When I get to the window I asked 3 times if I could get a couple bell dipping sauces. Was told to wait a minute. I paid for my food. Asked again about the dipping sauce. Then I was asked if I had paid for my food already? Told them yes. Then was told I'd have to pay for the sauces which is fine so I paid for 4 sauces. Was asked to pull up and they would bring my order out. I pulled up and waited almost 10 minutes before order was brought out. Pulled to the parking lot to eat. The sauces I paid for were not in the bag, so my wife went in and asked for them again and told them we already paid for four of them. The chicken liver i ordered was dried out and crunchy like it had been setting under a heat light all day, my daughter's cheese quesadilla had beef on it and my wifes chalupas was burnt and hard. Needless to say almost everything we ordered got thrown away. Was very disappointed. Have ate here many times before and the food is usually good. Not sure if we will be going to this KFC/Taco Bell anymore.
Food: 2
Service: 1
Aimee Waterman
My husband stood at the front counter for 10 minutes waiting for someone that works there to take. I had to call the store to get an employee to come take his order. 15 minutes later we are still waiting on 3 Dorito locko tacos and 2 burritos really. Worst place ever. You got employees in there walking looking like they are lost. On there phones. That is a bad business. I was a manager for fast food. If I was a manger in that store I'll tell you what my employees would know what to do and if not bye
Atmosphere: 1
Food: 1
Service: 1
Zac Lobb
Stopped at the restaurant an hour before close. Before even walking into the building the big guy behind the counter threw up his hands like he was upset, was greeted with an “I guess I’ll just re-mop after they leave” and terrible service through the ordering process only to have them mess up the food in the end. Waste of money, avoid if possible.
Slow service
Nasty Restrooms
Few dirty tanles
Atmosphere: 1
Food: 5
Service: 1
Ordered a chicken nugget meal with potato wedges. The chicken and potato wedges were both cold when we received them
Atmosphere: 3
Food: 2
Service: 3
On a recent visit, we experienced an issue with an order. I followed up with manager, Irma, and she went above and beyond to ensure that the next visit was superb. For the one-off in service, they made sure to keep customer.
Great place to eat in Rocky Top, TN. Food is fresh and hot, quick service, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I’m local I won’t be back
Atmosphere: 1
Food: 1
Service: 1
Everything was awesome except long wait times!! Everytime I go there there is people waiting on food n complaining and then I end up waiting and getting angry too and its a really long wait time!! Like 40 mins!! But after they already have ur money and if u ask for refund you still have wait so either way they got you!! I had to wait 24 mins on 1 side order of macncheese and paid almost $6!!!
Atmosphere: 5
Service: 5
The food was delicious,fresh and hot
Atmosphere: 4
Food: 5
Service: 4
The food was made fresh and very good. I had to pull up and wait for it and that's annoying, but the food was freshly made....good trade-off.
Atmosphere: 4
Food: 4
Service: 4
I really miss the buffet, but still not bad
Atmosphere: 4
Food: 4
Service: 4
Very good place to eat
Atmosphere: 5
Food: 5
Service: 5
Can you ever get a taco meal where the meat hasn't soaked through the hardshell . It doesn't matter if you dine in or get it to go the tacos fall apart from being soggy ..horrible
Restaurantji Recommends
Love peace and chicken grease.
Atmosphere: 4
Food: 4
Service: 4
Everything was top notch.
The place was clean and the staff was friendly. Of course the food was great
Atmosphere: 5
Food: 5
Service: 5
Went through drive through for something quick to eat for three people. Had to repeat my order several times. When I get to the window I asked 3 times if I could get a couple bell dipping sauces. Was told to wait a minute. I paid for my food. Asked again about the dipping sauce. Then I was asked if I had paid for my food already? Told them yes. Then was told I'd have to pay for the sauces which is fine so I paid for 4 sauces. Was asked to pull up and they would bring my order out. I pulled up and waited almost 10 minutes before order was brought out. Pulled to the parking lot to eat. The sauces I paid for were not in the bag, so my wife went in and asked for them again and told them we already paid for four of them. The chicken liver i ordered was dried out and crunchy like it had been setting under a heat light all day, my daughter's cheese quesadilla had beef on it and my wifes chalupas was burnt and hard. Needless to say almost everything we ordered got thrown away. Was very disappointed. Have ate here many times before and the food is usually good. Not sure if we will be going to this KFC/Taco Bell anymore.
Food: 2
Service: 1
My husband stood at the front counter for 10 minutes waiting for someone that works there to take. I had to call the store to get an employee to come take his order. 15 minutes later we are still waiting on 3 Dorito locko tacos and 2 burritos really. Worst place ever. You got employees in there walking looking like they are lost. On there phones. That is a bad business. I was a manager for fast food. If I was a manger in that store I'll tell you what my employees would know what to do and if not bye
Atmosphere: 1
Food: 1
Service: 1
Stopped at the restaurant an hour before close. Before even walking into the building the big guy behind the counter threw up his hands like he was upset, was greeted with an “I guess I’ll just re-mop after they leave” and terrible service through the ordering process only to have them mess up the food in the end. Waste of money, avoid if possible.
Atmosphere: 1
Food: 1
Service: 1
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