This is one of the nastiest Arby's I've ever seen. Sticking to the floor while I walk through the lobby nasty and the drink station was trashed as well. I skipped going to the bathroom just in case. However, the half pound beef and cheddar was pretty good and well constructed. All the fried foods were beyond standard and the service was ok.
Atmosphere: 1
Food: 4
Service: 3
Sandra Thompson
We were happy to see Arby’s open here in our town. We like Arby’s food, so we go somewhat often. Rarely is our order correct when we get it. It is never hot. It might be barely warm, if we are lucky. We have to ask for some sauce packets and they practically throw it as us when we do.We have gone to Arby’s multiple times to ask for the Angus CheeseSteak, only to be told every single time, that it is *unavailable*. Yesterday, before I made another wasted trip, I called the local store ahead to see if the Angus CheeseSteak sandwich was available before going there. The person who answered the phone seemed incredibly annoyed, but said that it was indeed available. I said thank you, but she just hung up. I left and went straight there - less than three minutes from where I was - only to be left at the speaker for 7 minutes, before someone asked to take my order. I asked for 2 cheesesteaks, she rudely cut me off and said, “The cheesesteak is unavailable.” I can understand that anyone can have a bad day, but Arby’s in Savannah, TN seems to be having a bad YEAR. I don’t know who trains the employees but they need work. I guess we will have to enjoy Arby’s when we go out of town from now on. I don’t plan on wasting any more of my time going to this one.
Atmosphere: 1
Food: 1
Service: 1
Christopher Barnes
Cashier was so rude I asked for something it's been took off but it's on menu in red letters discontinued or something u look up I could not see it. She had that rude attitude and I can't stand that. I'm the customer asking for something and all it takes is....I'm sorry sir it's off the menu it's over the picture discontinued well did not notice thank I can see it now!!!! Simple if I would be rude I would like to be told I am so I could work on being more polite why because it's the job especially dealing with people all day with fastfood. I asked for the gyo sandwich she said which one besides it it said (roast beef) what (gyro) a gyro is not no roast beef. If I wanted a roast beef I would ask for a roast beef sandwich. But she was like which one I stared wondering what which one gyro is a gyro I was confused and she said well it's right their um right their then I seen what she meant but super super rude additude you can hear it in here voice very rude. The other lady that she asked to take her spot because I said the the lady you ain't got to be so rude and it is ur job
Atmosphere: 5
Food: 5
Service: 1
Gaige
I was served raw chicken. Then i was served a side of attitude when i told them it was raw. No sorry, our fault, or any accountability. They did make me a new sandwhich but only after making me feel like i was the problem for saying something about it. The only issue was the raw chicken they put on a bun and served to a customer.
Atmosphere: 1
Food: 1
Service: 1
Hope Wardlow
Good food
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Curly Fries
Davina Luckett
Very clean , food was fresh , employees were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Samantha Castillo
The food is good the only thing I didn't like was the sticky bathroom floor.
Atmosphere: 5
Food: 5
Service: 4
Pam Sizemore
I had taken my 2nd bite when I pulled the longer piece of hair out. Absolutely disgusting. Then, after looking further, I found a second hair. Spent all that money on that just to be wasted. Might I add that he had me pull down even tho no one was behind me all to be forgotten about. When the lady finally brought it out, she laughed and said I think he forgot you. I will never be back, and I strongly urge everyone to do the same. They do not wear hair nets. Where is health inspector when you need them.
Bart Ziebarth
I like Arby's in general but this particular Arby's I was disappointed. The curly fries were so cold the grease had solidified on them. The 1/2lb roast beef sandwich also very cold. It was a busy time for the restaurant so I certainly expected warm if not hot food.
Atmosphere: 3
Food: 2
Service: 3
Cynthia Kanowske
I've been going to Arby's in Savannah since it opened. They just wiped me a double on what I asked for. Idk who the new night Time manager is but it's terrible 😞
I ordered 1 regular jamoca shake 1 small curley fry 1 jalapeno roast beef slider gotten 1 vanilla shake, fries were Luke warm, called to get the right thing and was put on a when I come back later list. so what do I eat and drink now. I paid $8.75 for my supper and I get to eat is a skidder. I hate vanilla shakes and I told him that. do I have to heat my fries in my microwave? I offered to bring it all back to get the correct items since I only live 7 blocks away. but no I'll get them on my next visit. I don't know if I want to even come back again. I have to drink something from my own house and I'm not heating up fries that should of been at least somewhat hot to begin with.
Food: 2
Robert Layne
This was THE worst experience I have ever had at any restaurant. I was in complete shock by how bad everything about this experience was: they were out of multiple items, my food was wrong twice, forgetting dipping sauces, taking up an hour of my time, and the staff was too concerned about getting a smoke break to do their jobs. I was so excited when Arby’s came to Savannah and loved it for the first few months. Lately it has been pitiful to watch its downfall. I hope something is done soon to revive their respect in town. If something isn’t done soon, this place will not make it.
I’ve always liked Arby’s however anymore it seems employees have the personalities of cactus
Atmosphere: 3
Food: 4
Service: 4
Kris Loggins
Ordered 4 sandwiches and 1 order of mac bites. Mac bites were awesome! But of the 4 sandwiches there was only 1 in the bag and then the one lady acted like she didn't believe me even though I hadn't left the drive thru.
Food: 3
Service: 2
Recommended dishes: Roast Beef, Apple Turnover
K J
Went through the drive through. Service was exceptional, food was hot & delicious. Great experience.
This is one of the nastiest Arby's I've ever seen. Sticking to the floor while I walk through the lobby nasty and the drink station was trashed as well. I skipped going to the bathroom just in case. However, the half pound beef and cheddar was pretty good and well constructed. All the fried foods were beyond standard and the service was ok.
Atmosphere: 1
Food: 4
Service: 3
We were happy to see Arby’s open here in our town. We like Arby’s food, so we go somewhat often. Rarely is our order correct when we get it. It is never hot. It might be barely warm, if we are lucky. We have to ask for some sauce packets and they practically throw it as us when we do.We have gone to Arby’s multiple times to ask for the Angus CheeseSteak, only to be told every single time, that it is *unavailable*. Yesterday, before I made another wasted trip, I called the local store ahead to see if the Angus CheeseSteak sandwich was available before going there. The person who answered the phone seemed incredibly annoyed, but said that it was indeed available. I said thank you, but she just hung up. I left and went straight there - less than three minutes from where I was - only to be left at the speaker for 7 minutes, before someone asked to take my order. I asked for 2 cheesesteaks, she rudely cut me off and said, “The cheesesteak is unavailable.” I can understand that anyone can have a bad day, but Arby’s in Savannah, TN seems to be having a bad YEAR. I don’t know who trains the employees but they need work. I guess we will have to enjoy Arby’s when we go out of town from now on. I don’t plan on wasting any more of my time going to this one.
Atmosphere: 1
Food: 1
Service: 1
Cashier was so rude I asked for something it's been took off but it's on menu in red letters discontinued or something u look up I could not see it. She had that rude attitude and I can't stand that. I'm the customer asking for something and all it takes is....I'm sorry sir it's off the menu it's over the picture discontinued well did not notice thank I can see it now!!!! Simple if I would be rude I would like to be told I am so I could work on being more polite why because it's the job especially dealing with people all day with fastfood. I asked for the gyo sandwich she said which one besides it it said (roast beef) what (gyro) a gyro is not no roast beef. If I wanted a roast beef I would ask for a roast beef sandwich. But she was like which one I stared wondering what which one gyro is a gyro I was confused and she said well it's right their um right their then I seen what she meant but super super rude additude you can hear it in here voice very rude. The other lady that she asked to take her spot because I said the the lady you ain't got to be so rude and it is ur job
Atmosphere: 5
Food: 5
Service: 1
I was served raw chicken. Then i was served a side of attitude when i told them it was raw. No sorry, our fault, or any accountability. They did make me a new sandwhich but only after making me feel like i was the problem for saying something about it. The only issue was the raw chicken they put on a bun and served to a customer.
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Curly Fries
Very clean , food was fresh , employees were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
The food is good the only thing I didn't like was the sticky bathroom floor.
Atmosphere: 5
Food: 5
Service: 4
I had taken my 2nd bite when I pulled the longer piece of hair out. Absolutely disgusting. Then, after looking further, I found a second hair. Spent all that money on that just to be wasted. Might I add that he had me pull down even tho no one was behind me all to be forgotten about. When the lady finally brought it out, she laughed and said I think he forgot you. I will never be back, and I strongly urge everyone to do the same. They do not wear hair nets. Where is health inspector when you need them.
I like Arby's in general but this particular Arby's I was disappointed. The curly fries were so cold the grease had solidified on them. The 1/2lb roast beef sandwich also very cold. It was a busy time for the restaurant so I certainly expected warm if not hot food.
Atmosphere: 3
Food: 2
Service: 3
I've been going to Arby's in Savannah since it opened. They just wiped me a double on what I asked for. Idk who the new night Time manager is but it's terrible 😞
Restaurantji Recommends
I ordered 1 regular jamoca shake
1 small curley fry
1 jalapeno roast beef slider
gotten 1 vanilla shake, fries were Luke warm, called to get the right thing and was put on a when I come back later list.
so what do I eat and drink now. I paid $8.75 for my supper and I get to eat is a skidder. I hate vanilla shakes and I told him that. do I have to heat my fries in my microwave? I offered to bring it all back to get the correct items since I only live 7 blocks away. but no I'll get them on my next visit. I don't know if I want to even come back again. I have to drink something from my own house and I'm not heating up fries that should of been at least somewhat hot to begin with.
Food: 2
This was THE worst experience I have ever had at any restaurant. I was in complete shock by how bad everything about this experience was: they were out of multiple items, my food was wrong twice, forgetting dipping sauces, taking up an hour of my time, and the staff was too concerned about getting a smoke break to do their jobs. I was so excited when Arby’s came to Savannah and loved it for the first few months. Lately it has been pitiful to watch its downfall. I hope something is done soon to revive their respect in town. If something isn’t done soon, this place will not make it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bacon & Swiss Sandwich
I’ve always liked Arby’s however anymore it seems employees have the personalities of cactus
Atmosphere: 3
Food: 4
Service: 4
Ordered 4 sandwiches and 1 order of mac bites. Mac bites were awesome! But of the 4 sandwiches there was only 1 in the bag and then the one lady acted like she didn't believe me even though I hadn't left the drive thru.
Food: 3
Service: 2
Recommended dishes: Roast Beef, Apple Turnover
Went through the drive through. Service was exceptional, food was hot & delicious. Great experience.
Food: 5
Service: 5
Recommended dishes: Roast Beef, Smokehouse Brisket, French Dip, Jalapeno Bites, Mozzerella Sticks, Curly Fries, Chicken Bacon & Swiss Sandwich
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