KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
105 E Broad St, Smithville
(615) 215-1050
About KFC
Customers' Favorites
New Chicken Sandwich at Smithville
Fried Chicken
Taco Salad
Gravy
KFC Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 10AM - 9:30PM |
| Tuesday | 10AM - 9:30PM |
| Wednesday | 10AM - 9:30PM |
| Thursday | 10AM - 9:30PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9:30PM |
KFC, a popular fast-food restaurant, is known for its delicious fried chicken. However, the level of service provided by the establishment has been a mixed bag, according to customer reviews.
One customer had a relatively smooth experience, ordering online and picking up the order at the drive-through. However, they were told that they would need to come inside for future orders, which caused some confusion. Additionally, the customer noticed that the chicken portions have become smaller in size.
Another customer had a more frustrating experience, having to wait a significant amount of time (17 minutes) for their order, which included a cantina bowl and tacos. The customer felt ignored by the staff and had to repeatedly ask for their order, which was then mistakenly given to the car behind them. Despite the staff eventually addressing the issue, the customer was disappointed by the overall level of service and training.
While the food quality is praised, the prices have increased significantly, with a 3-piece chicken dinner costing $9.69 and a single side dish costing $3.59, making a meal for two people cost $30.61.
Overall, KFC's fried chicken remains a draw, but the inconsistent service and rising prices have led to mixed experiences for customers.