Starbucks Coffee Company
$ • Coffee Shops
Hours:
1714 Lee Victory Pkwy Almaville, Smyrna
(615) 762-0901
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Customers' Favorites
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All friendly people 🙌🏻🙌🏻🙌🏻✌🏻✌🏻
The restroom was FILTHY, as though it hadn't been cleaned in months. Definitely made me question the cleanliness of their drink making equipment. I won't be going back.
They’re friendly people 🙌🏻
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
People in Smyrna Also Viewed
Starbucks Coffee Company offers a generally positive experience with some notable areas for improvement. Customers appreciate the great food options, including favorites like the chocolate chip brownies, and enjoy the convenience of the drive-thru, especially for quick trips off the interstate. Many find the location to be a pleasant and quiet spot to sit and enjoy a cup of coffee, with the baristas being friendly and making good recommendations. The smell of fresh coffee adds to the welcoming atmosphere, and the service is often described as pleasant.
However, there are concerns about the service quality and store management. Some customers have experienced delays, especially with hot food orders, which are prepared and held until all orders are ready, often resulting in cold food and long waits. Despite receiving refunds, the process has been inconvenient, and the service sometimes feels unprofessional, with reports of being ignored or treated unfavorably by staff. Additionally, the indoor environment has become less inviting due to uncomfortable furniture and new decorations, and the store sometimes appears cluttered with delivery boxes near the entrance. There are also perceptions of bias, with comments about unfriendly treatment towards Hispanics. The drive-thru service has been criticized for being slow and inefficient, although the team is often described as nicer and faster than other nearby Starbucks locations.
Overall, this Starbucks location is favored over others in the area for its speed and friendly staff, but improvements in food handling, store management, and ambiance could enhance the customer experience.