Employees were just spaced out. Had to ask for fresh fries. They don't try to communicate with you they just nod. Wearing tobboggings on their heads in the hot summer and nasty jeans. Not friendly at all. 2 guys working the day I went by. Never went back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Original Krystal, Chili, Fries, Small Fries,
Susan Wagner
I'm sorry, but I will never go back they were all on something, and it was all of them, not just one it was awful . And It was so sad. The food was awful.
Atmosphere: 1
Food: 1
Service: 1
Tony K.
The employees are extremely nice. The food was hot and fresh. They have changed back to the old style French fries which is a BIG plus as crispy fries they were serving were not good. Not their fault as that was a bad corporate thing. They have a 100% on their most recent inspection.
Megan Thurman
There is only one employee in the building. There is a line full of people.he is trying to help. The employee, Willi, was very nice, but he shouldn't be by himself. I spent $50 on food and waited 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Huckeba
Went in to order and the lady taking orders seemed very frustrated with the system they were working with. I then proceeded to wait forever on food to be cooked and be ready. Then some guy who looked like he did not work here came and went behind the counter and started to cook and did not wash or anything. So very
Atmosphere: 1
Food: 1
Service: 1
Crystal Walker
I haven't had a Krystal's in years. I had to wait a few minutes because they were making fresh burgers. They were delicious! This Krystal's is in a small shopping center, no drive thru. Small and friendly place. Will be going back.
Atmosphere: 5
Food: 5
Service: 4
george
It took 30 mins to get 7 krystals. They had no chiks, no lids, out of just about everything and then after paying said it was going to be a long wait to get our 7 krystals. What an unbelievable joke. Could've drove to Hixson and got food, ate and been home in the amount of time it took at this location. Everyone that runs this location should be fired.
Atmosphere: 1
Food: 2
Service: 2
Mike Walker
Food and service was Good they were very short staffed they were just 2 people working they apologize and we will get it to us as quickly as possible..
Atmosphere: 3
Food: 5
Service: 5
Logan Hamilton
Today, I had to argue with the front desk that my order had been done and sitting on the shelf, they forced me to show a receipt after just taking my order IN THE STORE, the entire order was made wrong, despite stating the condiments that we wanted our food topped with, everyone working seemed just totally out of it like zombies, everyone working was obviously high and unable to communicate or function, I am highly disappointed in this locations lack of leadership. the uniqueness of this place is completely overshadowed by dope feens and incompetence. I won't order from here again until I see a change. I hate leaving reviews but this is inexcusable and I am thoroughly disgusted by what I witnessed today.
Tamara Oden
Tried to get some Krystal's on a Saturday at 9:20pm, but as soon as I pulled into the parking lot the employee outside let me know that they just cleaned their grill and were closed. So much for being open until 10.
My favorite Krystal! Was upset when I heard the old manager moved to a different store but now after seeing who the new day manager is im glad cause she does a great job!
timothy parker
It's just not good man. I want it to be, I love Krystal. It's just never been a good Krystal's the food was cold the chicks were great but my fries in my chili cheese fries were rough.
Atmosphere: 1
Food: 2
Service: 4
William Hudson
This was a very unique experience, I have been enjoying Crystal sandwiches most of my life and this was the first time that I had actually been into a facility that didn't have a drive-in. However, it was a full-on dine-in restaurant.The restaurant itself was very clean and the service was prompt, professional, courteous.If you found this review helpful, please click like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Krystal, Fries, Apple Turnover
Debbie Raines
We do carry out. I wish they had a drive thru.
Kyle Gass
Nice Fresh Food here good place to visit with the family always friendly service across any krystals I have ever been to I will return next time im near
Employees were just spaced out. Had to ask for fresh fries. They don't try to communicate with you they just nod. Wearing tobboggings on their heads in the hot summer and nasty jeans. Not friendly at all. 2 guys working the day I went by. Never went back.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Original Krystal, Chili, Fries, Small Fries,
I'm sorry, but I will never go back they were all on something, and it was all of them, not just one it was awful . And It was so sad. The food was awful.
Atmosphere: 1
Food: 1
Service: 1
The employees are extremely nice. The food was hot and fresh. They have changed back to the old style French fries which is a BIG plus as crispy fries they were serving were not good. Not their fault as that was a bad corporate thing. They have a 100% on their most recent inspection.
There is only one employee in the building. There is a line full of people.he is trying to help. The employee, Willi, was very nice, but he shouldn't be by himself. I spent $50 on food and waited 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
Went in to order and the lady taking orders seemed very frustrated with the system they were working with. I then proceeded to wait forever on food to be cooked and be ready. Then some guy who looked like he did not work here came and went behind the counter and started to cook and did not wash or anything. So very
Atmosphere: 1
Food: 1
Service: 1
I haven't had a Krystal's in years. I had to wait a few minutes because they were making fresh burgers. They were delicious! This Krystal's is in a small shopping center, no drive thru. Small and friendly place. Will be going back.
Atmosphere: 5
Food: 5
Service: 4
It took 30 mins to get 7 krystals. They had no chiks, no lids, out of just about everything and then after paying said it was going to be a long wait to get our 7 krystals. What an unbelievable joke. Could've drove to Hixson and got food, ate and been home in the amount of time it took at this location. Everyone that runs this location should be fired.
Atmosphere: 1
Food: 2
Service: 2
Food and service was Good they were very short staffed they were just 2 people working they apologize and we will get it to us as quickly as possible..
Atmosphere: 3
Food: 5
Service: 5
Today, I had to argue with the front desk that my order had been done and sitting on the shelf, they forced me to show a receipt after just taking my order IN THE STORE, the entire order was made wrong, despite stating the condiments that we wanted our food topped with, everyone working seemed just totally out of it like zombies, everyone working was obviously high and unable to communicate or function, I am highly disappointed in this locations lack of leadership. the uniqueness of this place is completely overshadowed by dope feens and incompetence. I won't order from here again until I see a change. I hate leaving reviews but this is inexcusable and I am thoroughly disgusted by what I witnessed today.
Tried to get some Krystal's on a Saturday at 9:20pm, but as soon as I pulled into the parking lot the employee outside let me know that they just cleaned their grill and were closed. So much for being open until 10.
Restaurantji Recommends
My favorite Krystal! Was upset when I heard the old manager moved to a different store but now after seeing who the new day manager is im glad cause she does a great job!
It's just not good man. I want it to be, I love Krystal. It's just never been a good Krystal's the food was cold the chicks were great but my fries in my chili cheese fries were rough.
Atmosphere: 1
Food: 2
Service: 4
This was a very unique experience, I have been enjoying Crystal sandwiches most of my life and this was the first time that I had actually been into a facility that didn't have a drive-in. However, it was a full-on dine-in restaurant.The restaurant itself was very clean and the service was prompt, professional, courteous.If you found this review helpful, please click like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Krystal, Fries, Apple Turnover
We do carry out. I wish they had a drive thru.
Nice Fresh Food here good place to visit with the family always friendly service across any krystals I have ever been to I will return next time im near
Atmosphere: 5
Food: 5
Service: 5