McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
104 Sequoyah Access Rd, Soddy-Daisy
(423) 332-0022
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McDonald's Reviews
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Your store is to be open at Five A.M. We (2 people) used to app and everything went thru and was paid for. However we sat at the drive thru speaker with no help. We drove around to the window and sat longer until we waved at the employee looking at us while drinking her drink. She informed us that today they would be opening at 6am as the crew was there but the manager was not. That put us both with a paid order and late for work. We pulled off and the employee we talked to walked...read full review
Terrible customer service and worse management
waited in the lunch line today for quite a bit only to get lukewarm fries. it's like they put the fries in the bag and set them aside to hurry up. get it out of the way. I added mayonnaise to two hamburgers and what I got was hamburger salad. mayonnaise was in between both buns and extra all over the place. it was all outside of the wrapper. this is ridiculous. I keep trying to give this location chances they need a new manager.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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McDonald's is a well-known fast-food restaurant that provides a mostly positive experience, according to recent reviews. The location is known for its efficient operation, with accurate orders and friendly staff. The manager, who has been with the restaurant for many years, is appreciated for creating a welcoming, family-like atmosphere that includes both employees and customers.
The parking lot is large enough to hold up to 50 vehicles or 6-7 semi-trucks, with multiple entrances and exits for easy access. It is also considered kid-friendly, with a family-oriented environment and entertainment tables, although there is no dedicated play area.
Recent reviews mention some issues with food quality, including incorrect orders and cold, improperly prepared food. There is also a note about the drive-thru having a wasp nest under the hood, which sometimes causes insects to fly into the restaurant. Additionally, the restaurant has faced challenges with kiosk availability, making in-restaurant ordering difficult at times, resulting in long wait times.
Despite these occasional problems, the overall impression remains positive. The staff and management handle situations with kindness and professionalism, with one manager remaking food and giving free desserts to customers. The restaurant is appreciated as a good spot for a meal or a cup of coffee, especially when the staff cares about providing quality service. However, improvements are needed in wheelchair accessibility, including more parking spots, wider doors, and additional ramps. Overall, McDonald's continues to be a convenient and welcoming place for families and visitors.