Waited in the drive in line for quite a while the car behind me pulled off. The female employee came and apologized for the long wait and asked for my order and as I start a male employee comes on and says we are taking no more orders. I said are you kidding me. He said we've already dumped all the food.
Service: 1
Vivian Leach
This is the second time I've been there and got disappointed the food seem to be cooked in advance, sitting under a not so hot light, was not hot or freshly cooked although it wasn't as old/ timed out as bad as it was the last time that I went there , well the only thing that was hot was the side ordered okra that they had to cook & they always manage to leave something off the order no coleslaw... The window clerk was very nice... I had a 12 hour day and if I stop and buy food at an establishment I want your food to be fresh, hot and you want it to be hot, I don't know what happened to customer service or the standard of excellence the restaurants industries use to abide by... The list of reputable places to get a hot meal on the run dwindling down..Sad
Atmosphere: 2
Rodney Hicks
Employees and manager lie cause they're more worried about closing right at 8. then turn around and say we been closed 2 minutes later. Employees disrespectful and clearly learn that type of behavior is ok from that manager. Will never return to that establishment for any reason in future. Rather drive further to Columbia to other captain D's or Long John silvers.
Atmosphere: 1
Food: 1
Service: 1
Jesper Jensen
Food was okay. The staff was nice.
Atmosphere: 4
Food: 3
Service: 4
Sarah Tuck
Tonight I placed an online order over an hour before close. I drove there to pick up the order. The fine young gentleman in the front ignored me as I tried to pick up my order in the drive thru. Seems as if he was trying to be done working over an hour early. He could at least have the decency to at least acknowledge me and tell me he was shutting down and wouldn’t make my order. No he just ignored me and pretended as if I didn’t exist and sat there on his phone. So now I’m charged for an order I couldn’t pick up and would like to be refunded for it.
Atmosphere: 1
Food: 1
Service: 1
Erica Slomka
Apparently this is the most miserable company to work for. Both locations I've tried have the most unpleasant employees
Atmosphere: 1
Food: 3
Service: 1
Ed Rice
Food here is great, service is ok. Never a problem. The lobster rolls are great as is the fish.
Atmosphere: 4
Food: 5
Service: 3
Cindy Jackson
Are food was good but one my friend say that fish was to greasy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Fish Fries and Coleslaw, Chicken Fingers
Ed R
Fantastic food, generous portions. Nice people.
Atmosphere: 4
Food: 5
Service: 5
Ashley Cotham
The Springhill location is horrible. I went through the drive thru. Ordered my food. They told me to pull to the window. When I get to the window I could see several workers just walking around. One of the workers came over to by the window and just stood there. I thought he was going to open the window and tell me my total but he decide smoke his cap and chill. Finally when another person came to the window he asked for my order again. He said he did not remember. I was the only car in the drive thru at this time. I just told the guy never mind I do not want anything and left. This place needs to be shutdown if they cannot provide no better service than this.
The food and service was awesome!! Rebecca was great!! Go see her!!
Atmosphere: 5
Food: 5
Service: 5
Bill Novak
Good value for the price
Atmosphere: 3
Food: 4
Service: 5
Tammy Roberts Kish
We visit Captain D's every time we come from Michigan. We enjoy the fish, shrimp and also love the Lobster Rolls. We are looking forward to our next visit here in a week. Lobster Rolls I will be getting some ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Fish Fries and Coleslaw, Crab Cake from the Deluxe Platter, Corn on the Cob, Loaded Baked Potato, 6 Hush Puppies
Rick .O
We don't have a Captain D's in our town. So we were happy to have dinner there. The food was fresh and tasted great. We will definitely go back when we visit that area again.
Waited in the drive in line for quite a while the car behind me pulled off. The female employee came and apologized for the long wait and asked for my order and as I start a male employee comes on and says we are taking no more orders. I said are you kidding me. He said we've already dumped all the food.
Service: 1
This is the second time I've been there and got disappointed the food seem to be cooked in advance, sitting under a not so hot light, was not hot or freshly cooked although it wasn't as old/ timed out as bad as it was the last time that I went there , well the only thing that was hot was the side ordered okra that they had to cook & they always manage to leave something off the order no coleslaw... The window clerk was very nice... I had a 12 hour day and if I stop and buy food at an establishment I want your food to be fresh, hot and you want it to be hot, I don't know what happened to customer service or the standard of excellence the restaurants industries use to abide by... The list of reputable places to get a hot meal on the run dwindling down..Sad
Atmosphere: 2
Employees and manager lie cause they're more worried about closing right at 8. then turn around and say we been closed 2 minutes later. Employees disrespectful and clearly learn that type of behavior is ok from that manager. Will never return to that establishment for any reason in future. Rather drive further to Columbia to other captain D's or Long John silvers.
Atmosphere: 1
Food: 1
Service: 1
Food was okay. The staff was nice.
Atmosphere: 4
Food: 3
Service: 4
Tonight I placed an online order over an hour before close. I drove there to pick up the order. The fine young gentleman in the front ignored me as I tried to pick up my order in the drive thru. Seems as if he was trying to be done working over an hour early. He could at least have the decency to at least acknowledge me and tell me he was shutting down and wouldn’t make my order. No he just ignored me and pretended as if I didn’t exist and sat there on his phone. So now I’m charged for an order I couldn’t pick up and would like to be refunded for it.
Atmosphere: 1
Food: 1
Service: 1
Apparently this is the most miserable company to work for. Both locations I've tried have the most unpleasant employees
Atmosphere: 1
Food: 3
Service: 1
Food here is great, service is ok. Never a problem. The lobster rolls are great as is the fish.
Atmosphere: 4
Food: 5
Service: 3
Are food was good but one my friend say that fish was to greasy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Fish Fries and Coleslaw, Chicken Fingers
Fantastic food, generous portions. Nice people.
Atmosphere: 4
Food: 5
Service: 5
The Springhill location is horrible. I went through the drive thru. Ordered my food. They told me to pull to the window. When I get to the window I could see several workers just walking around. One of the workers came over to by the window and just stood there. I thought he was going to open the window and tell me my total but he decide smoke his cap and chill. Finally when another person came to the window he asked for my order again. He said he did not remember. I was the only car in the drive thru at this time. I just told the guy never mind I do not want anything and left. This place needs to be shutdown if they cannot provide no better service than this.
Service: 1
Restaurantji Recommends
Friendly and quick service.
Atmosphere: 5
Food: 5
Service: 5
The food and service was awesome!! Rebecca was great!! Go see her!!
Atmosphere: 5
Food: 5
Service: 5
Good value for the price
Atmosphere: 3
Food: 4
Service: 5
We visit Captain D's every time we come from Michigan. We enjoy the fish, shrimp and also love the Lobster Rolls. We are looking forward to our next visit here in a week. Lobster Rolls I will be getting some ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Fish Fries and Coleslaw, Crab Cake from the Deluxe Platter, Corn on the Cob, Loaded Baked Potato, 6 Hush Puppies
We don't have a Captain D's in our town. So we were happy to have dinner there.
The food was fresh and tasted great. We will definitely go back when we visit that area again.
Atmosphere: 5
Food: 5
Service: 5
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