Asked for hamburger steak to be medium rare one side came back well done it was tuff waitress said she would get another burger but waiting was not on my time line so the next time I am in the area i will go so where else
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Biscuits and Cornbread, Pinto Beans, The Cracker Barrel's Country Boy Breakfast, Fried Okra
Daylan Gilbert
Service was not good at all, we constantly had to get someones attention to get anything we needed. When our food finally made it to us we were told the gravy was not ready and as soon as it was it would be brought to us, never received it. When we asked for the check and we were asked how it was my wife said we never received our gravy, the waitress asked if we wanted it now.
Atmosphere: 3
Food: 3
Service: 1
Sarah Love
Took forever to get our drinks then when she finally brought her food, didn’t have my granddaughters plate at all. Never said anything so we asked her where was her meal? They ran out of fish. Then why didn’t you tell us and ask her what else she wanted? Didn’t bring any napkins, didn’t refill. Our drinks didn’t have any tartar sauce for the Cajun fish that I got they didn’t have any Cajun seasoning on it. It was just bland. She asked me if I wanted ketchup? And I said no, so we told the manager and they did give us our meal free. This was supposed To be a birthday dinner for our granddaughters. We couldn’t believe that they didn’t even bring her or tell her anything and no napkins. The managers blamed it on her being I don’t care how you are Not giving napkins or not even giving you your food because they ran out and don’t tell you is inexcusable. Kids today are not taught to serve. The last couple years this restaurant Has gone down, but then it started being better. I think they had a different manager. But now it’s back to being horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Country Fried Steak, Country Ham and Eggs, Bacon and Eggs, Biscuits and Cornbread, Steak and Eggs, Meatloaf, Fried Okra
Christine Minton
Grace was our service - and her name certainly fits her demeanor. She was incredibly kind, humble, and showed "grace" even when we bugged her for a few small things - this is one of the best locations we've been to, and enjoy our dinner each time. We would recommend asking for Grace's serving section, as she was a joy to have as a server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak, Grandma's Sampler Pancake Breakfast, Biscuits and Cornbread, Carrots, Chicken Fried Steak, Chicken Fried Chicken, Biscuits and Corn Muffins, Grilled Chicken Tenders
Jennifer Hall-Morgan
Was sat at a table waited 20 minutes before Tristan acknowledged me. Waited another 10 minutes for a cup of coffee. Had to ask 3 times just for napkins. Wanted chicken and dumplings but they were out. Ordered eggs and biscuits and gravy. Got the food it was cold, and never did get the biscuits. He dropped the check and never came back to check on me. Cashier asked me how everything was told her if the issues and never addressed the issue of the service I was provided. Horrible service and food. I wasn't looking for anything free, still left him a 5.00 tip on an 18.00 check. Just not acceptabi will never eat here again.
Atmosphere: 5
Food: 2
Service: 1
Becky Rooker
Food was great. Enough to feed 12 people. Easter turned out with lots of happy people.. Love the meals.
Atmosphere: 5
Food: 5
Service: 5
Eddy
CB is good for the type it is
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pinto Beans, Meatloaf
Kaitlyn Calhoun
Our server Mary was the best, despite having almost 10 tables herself and the kitchen being understaffed. She was hustling the entire time we were there and was apologetic for the long wait times, making an otherwise bad experience a good one! Thank you, Mary!! :)
I was seated promptly at my arrival. The server attended to my order quickly. My food order was hot and delicious. And my checkout was a seamless event. As usual, my dining experience was very enjoyable.
Atmosphere: 5
Food: 5
Service: 5
John Black
Grits were cold and hard, rest of dinner was ok
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Country Fried Steak
FrankieLynn Mobley
Food was great but service was very slow
Atmosphere: 5
Food: 5
Service: 3
Steve Nasco
Love the people that work here, so polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Troy Jones
Ok since I keep getting emails asking me for a review, here you go. We chose to do the curbside pickup for dinner. We were told that our meals would be ready by 6:47, I get it, that is never an exact time. We got there a few minutes early and the parking lot was not full at all, just a few cars were there. After waiting 15 minutes past the time we were told, I went in and met to workers at the counter just having a conversation. I asked for our meals and one of the girls scrambled looking for it. She went back to the kitchen and came out and asked if we wanted the biscuits that came with the meals, if course we do. We she doesn't have any that are ready, wait What?, how is it that you do not have any? I then told them they could bring the food out once the biscuits were done. I kid you not, I hadn't been in the car for two to three minutes, here comes our meals. Do you think we were given a "Sorry for your wait, or anything? Hell No, Management does not instill that into their employees anymore. We got home, the food was not so great, but to top it off the biscuits were flat as pancakes. Now don't get me wrong, I love Cracker Barrel, this is the one place I can go and get a meal the reminds me of my Grandmother's cooking. But when I go in or order out, and get the level of service and food we received the other night, I am about done with Cracker Barrel all together. So here is my review that you have asked twice for. I really doubt that anything will change or come out of this review.
Asked for hamburger steak to be medium rare one side came back well done it was tuff waitress said she would get another burger but waiting was not on my time line so the next time I am in the area i will go so where else
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Biscuits and Cornbread, Pinto Beans, The Cracker Barrel's Country Boy Breakfast, Fried Okra
Service was not good at all, we constantly had to get someones attention to get anything we needed. When our food finally made it to us we were told the gravy was not ready and as soon as it was it would be brought to us, never received it. When we asked for the check and we were asked how it was my wife said we never received our gravy, the waitress asked if we wanted it now.
Atmosphere: 3
Food: 3
Service: 1
Took forever to get our drinks then when she finally brought her food, didn’t have my granddaughters plate at all. Never said anything so we asked her where was her meal? They ran out of fish. Then why didn’t you tell us and ask her what else she wanted? Didn’t bring any napkins, didn’t refill. Our drinks didn’t have any tartar sauce for the Cajun fish that I got they didn’t have any Cajun seasoning on it. It was just bland. She asked me if I wanted ketchup? And I said no, so we told the manager and they did give us our meal free. This was supposed To be a birthday dinner for our granddaughters. We couldn’t believe that they didn’t even bring her or tell her anything and no napkins. The managers blamed it on her being I don’t care how you are Not giving napkins or not even giving you your food because they ran out and don’t tell you is inexcusable. Kids today are not taught to serve. The last couple years this restaurant Has gone down, but then it started being better. I think they had a different manager. But now it’s back to being horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Country Fried Steak, Country Ham and Eggs, Bacon and Eggs, Biscuits and Cornbread, Steak and Eggs, Meatloaf, Fried Okra
Grace was our service - and her name certainly fits her demeanor. She was incredibly kind, humble, and showed "grace" even when we bugged her for a few small things - this is one of the best locations we've been to, and enjoy our dinner each time. We would recommend asking for Grace's serving section, as she was a joy to have as a server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak, Grandma's Sampler Pancake Breakfast, Biscuits and Cornbread, Carrots, Chicken Fried Steak, Chicken Fried Chicken, Biscuits and Corn Muffins, Grilled Chicken Tenders
Was sat at a table waited 20 minutes before Tristan acknowledged me. Waited another 10 minutes for a cup of coffee. Had to ask 3 times just for napkins. Wanted chicken and dumplings but they were out. Ordered eggs and biscuits and gravy. Got the food it was cold, and never did get the biscuits. He dropped the check and never came back to check on me. Cashier asked me how everything was told her if the issues and never addressed the issue of the service I was provided. Horrible service and food. I wasn't looking for anything free, still left him a 5.00 tip on an 18.00 check. Just not acceptabi will never eat here again.
Atmosphere: 5
Food: 2
Service: 1
Food was great. Enough to feed 12 people. Easter turned out with lots of happy people.. Love the meals.
Atmosphere: 5
Food: 5
Service: 5
CB is good for the type it is
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pinto Beans, Meatloaf
Our server Mary was the best, despite having almost 10 tables herself and the kitchen being understaffed. She was hustling the entire time we were there and was apologetic for the long wait times, making an otherwise bad experience a good one! Thank you, Mary!! :)
Service: 5
The broccoli was not steamed it was still hard.got more soup than dumplings.The waitress was really good.
Atmosphere: 5
Food: 2
Service: 5
Great food, great time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was seated promptly at my arrival. The server attended to my order quickly. My food order was hot and delicious. And my checkout was a seamless event. As usual, my dining experience was very enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Grits were cold and hard, rest of dinner was ok
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Country Fried Steak
Food was great but service was very slow
Atmosphere: 5
Food: 5
Service: 3
Love the people that work here, so polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ok since I keep getting emails asking me for a review, here you go. We chose to do the curbside pickup for dinner. We were told that our meals would be ready by 6:47, I get it, that is never an exact time. We got there a few minutes early and the parking lot was not full at all, just a few cars were there. After waiting 15 minutes past the time we were told, I went in and met to workers at the counter just having a conversation. I asked for our meals and one of the girls scrambled looking for it. She went back to the kitchen and came out and asked if we wanted the biscuits that came with the meals, if course we do. We she doesn't have any that are ready, wait What?, how is it that you do not have any? I then told them they could bring the food out once the biscuits were done. I kid you not, I hadn't been in the car for two to three minutes, here comes our meals. Do you think we were given a "Sorry for your wait, or anything? Hell No, Management does not instill that into their employees anymore. We got home, the food was not so great, but to top it off the biscuits were flat as pancakes. Now don't get me wrong, I love Cracker Barrel, this is the one place I can go and get a meal the reminds me of my Grandmother's cooking. But when I go in or order out, and get the level of service and food we received the other night, I am about done with Cracker Barrel all together. So here is my review that you have asked twice for. I really doubt that anything will change or come out of this review.
Atmosphere: 4
Food: 1
Service: 1