Arby's

1303 Memorial Blvd, Springfield
(615) 384-6077

Recent Reviews

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Mata Family of 5!

It's fast food so it's hit or miss.
Some visits are nice and others are not. Some night crews seem to really hate their jobs.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Double Roast Beef, Roast Beef, Classic Roast Beef

Jeros Laeadian (Jeros)

Over 5 minutes with no acknowledgement of presence from any employees. Watched the cashier move as slow as possible with her back to the floor. Even when she looked up at me, she didn't say a word and went back to what ever she was doing.

Atmosphere: 1

Service: 1

Dnzvzjzb And zb

The drive through lady sucks! I’m suing the heck out of them!!

Atmosphere: 1

Food: 1

Service: 1

Thomas Coffin

I had to change my review, as the service has become down right unpleasant and we have been told, on more than one occasion, that they don't have an item we placed an order for (last wknd they didn't have tenders, this wknd it was nuggets). They lady at the service window that works nights, is often rude & almost always tells you to pull up and wait, after you pay. I'm sure this will be followed by the usual 'sorry about your experience...blah, blah, blah' to which I'll say, don't bother. Wendy's has better food, friendly service and is a block away. I'll take my business there. I'm sorry your night cashier hates her life, I hope it gets better soon though, it's costing you.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Curly Fries, Wraps

Elizabeth Massey

DO NOT GO TO THIS ARBY’S UNLESS YOU WANT YOUR ORDER WRONG!!! 😡 EVERY

Food: 2

Service: 1

Kellie Douglass

Good food. Our sandwich was better than the last ans the fries were hot. Thank you for a great experience
I liked our cashier she was fun and kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Rodney Harmon

Greek Gyro, Got food poisoning, currently trying to recover. Not recommended.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Curly Fries, Classic Roast Beef

daniel blair

Went in today at 2.45 pm got a # 15 smokehouse brisket meal, and the brisket did not have mayo on the top like it was supposed to, the onion crinkles were old and brisket was dry and had a slice of cheddar on it, as a city employee and a former Arby's employee i will never be going back to this location

Thomas Young

Curly fries were stale.
The automated jus for the French dip tasted old and burnt.
Both these are not typical for this restaurant.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Arby's Signature Sandwiches, French Dip, Curly Fries

No Name Dame (Manderzz)

Just wanted to apologize to the night crew for being hungry and coming thru drive thru instead of just going home and cooking after my long day of serving food to customers and being pleasant. I'm sorry you seem to really dislike your job, for whatever reason. I hope you stay blessed and that you can find some sort of happiness in your current situation.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Arby's Signature Sandwiches, Curly Fries

Carrie Stoever

Quick efficient service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Rory Davis

Good service and good good. Didn't have to wait too long in the drive thru. Overall, it is a better than average experience for a fast food stop.

Food: 4

Service: 4

Recommended dishes: Loaded Curly Fries

Allen Tatum

The food was good. Customer service was on point.

Vegetarian options: Options are available to explain.

Parking: Parking was available and easy drive thru.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Arby's Signature Sandwiches, Roast Beef, Curly Fries, Wraps

A-Team Movers llc

Arby's turning a new leaf to be lik McDonald's last 3 times I been the shake machine is down smh

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Roast Beef

Allison Kennedy

Stopped while travelling. Food was good, service wasn't bad. Dining area and restrooms very clean.

Parking: Parking surrounding three sides of restaurant

Kid-friendliness: High chairs and kids meal available

Wheelchair accessibility: Totally handicapped accessible from what we could tell

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Curly Fries

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