Bojangles

2804 Memorial Blvd, Springfield
(615) 380-1380

Recent Reviews

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Thomas Young

Eating a late lunch can be disappointing. Chicken and fries had been in the warmer way too long.

Atmosphere: 4

Food: 3

Service: 5

T Hornsby

When the a I speaker takes the order correctly.Everything's beautiful. Love their food and their staff.The a I needs a little work though.

Atmosphere: 5

Food: 5

Service: 5

Kelsey Hudson

Cashier was extremely rude when I politely let her know the AI was struggling with my order. So I chose to eat elsewhere.

Atmosphere: 1

Food: 4

Service: 1

irna beckham

I'm in love with the
Bo Tato Rounds.

Food: 5

n s

Addictive

Atmosphere: 5

Food: 5

Service: 5

Latoya B

The young ladies were sweet and sympathetic that's why I can't say anything bad about the service. They must have been short staffed and work with want they had. This was the first time I been to Bojenals ana had so many people waiting on their food. The two ladies that was working did a wonderful job of getting orders out even though I had to wait longer than usual. I don't have nothing to say bad about customer service when I know they're trying to do the best they can with what and whom they have. No complaints from me. I know it's hard but both ladies did it with a smile 😊. That made my day. 💜

Atmosphere: 2

Food: 2

Service: 5

Michael Woodside

Extremely RUDE teenage girls running the show???
As a business man I would never leave this crew in charge of the drink machine, let alone the restaurant!
I don’t think I’ll be back there.

Atmosphere: 1

Food: 2

Service: 1

Cody Partlow

Pretty good fast food chicken. Staff are always friendly. Breakfast sandwiches like the pork chop biscuit are good, especially when they are on sale!

Atmosphere: 5

Food: 5

Service: 5

Ashlie Shay

This Bojangles location is great but the AI stuff is honestly ridiculous. It takes longer to order and will end up taking actual human jobs. Not a fan whatsoever

Kevin Kie

It was very nice, casual like home
I rate it 5 out 5!

Atmosphere: 5

Food: 5

Service: 5

Rob Howell

They were out of bo-rounds and the chicken biscuit was dry.

Atmosphere: 2

Food: 2

Service: 2

PDawg RuffRyder

Good for a quick stop! Nice menu!

Atmosphere: 4

Food: 4

Service: 5

Shayne Hickey

I’m not one to write reviews but here we are. I went through the drive through and the AI messed up my order. I politely told them that the order was wrong and they were rude about it. They had me pull up to wait and I then waited 20 mins before I drove back around asking what happened. I got my food and the order was still wrong and it was cold. Terrible experience

Food: 1

Service: 1

Matthew Crumpler

I have always enjoyed going to this establishment, largely due to the quality of the food and the hospitality of the staff. The staff made the drive-thru pleasant and honestly brightened my day with their sweet and good nature.

The restaurant has now switched to AI taking orders, and as I result I sat in the drive-thru for 15 minutes just to be told they didn't have what I ordered. The decision to use AI is nothing more than a shareholder driven and soulless money grab to not pay real people living wage.

Atmosphere: 1

Food: 1

Service: 1

eddie brock

The number 9 chicken sandwich is the way to go at Bo’s

Atmosphere: 5

Food: 5

Service: 5

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