Can't understand instructions on order,had to remake chicken bacon salad, but then had the wrong cheese and my BMT salad had none..my last time ordering from Subway on line or app..
Atmosphere: 2
Food: 5
Service: 2
Jasper Owens
It gets worse by the week. I have ordered maybe 5 sandwiches in 4 years and every time it's wrong. It's always soggy, wrong ingredients, and not toasted. I even add a special note to remember to toast, and they still fail. Close this place down and open something better.
Dietary restrictions: Don't trust them to get ingredients correct.
Parking: By far the worst Subway I've been to, and I've been to multiple in over 15 states.
Atmosphere: 1
Food: 1
Service: 1
Bret Dugan
I called to let them know they messed up one of the three sandwiches I ordered. Woman was very passive aggressive and upset didn't admit to her one mistake. Then offered me to come make the sandwiches since I guess she thought "I could do better" very unprofessional and I do not recommend the subway in Springfield Tennessee.
Atmosphere: 1
Food: 1
Service: 2
terry hinton
Ordered a sub online and they forgot to put my cheese on it so i called the restaurant and worked out a competition he then calls me back and tells me they reviewed the cameras and said they put cheese on it then proceeds to call me a liar after I told him i would take a pic and send it to him, i would've brought it back if i wasn't on crutches he then tell me he doesn't want my business and to never come back up there all this is coming from their GM but to go to that length of disrespect over some cheese is wild I've never been talked to like that by a restaurant employee in my life and he's lucky i can't make it up there to see if he would've kept that same attitude face to face all over their mistake of not making my order right Jersey Mikes is better anyways butbi hope one day ill run into that GM and see if he keeps that same energy
This place is the BEST!!! I eat here EVERY DAY and the staff has become family. Great people and sandwiches made to perfection. Forget going anywhere else Subway in Springfield is where it's at. Blakely L.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Clara Johnson
Very clean, polite and attentive. The service was speedy and clean 10/10 recommend to any subway lovers
Atmosphere: 5
Food: 5
Service: 5
Thomas Walton
Skimpy on all items on sandwiches. The person who fixed sandwich hadn't been trained properly. Do like Subway but won't go back to the one in Springfield.
Atmosphere: 1
Food: 2
Service: 1
Nicolas Martinez
today I went to get my food there and what I looked at is that there were a lot of flies around and stopping at the food they should be more careful with that
Casey Watson
Can I say I had an exceptional service. Very clean store excellent customer service.
My favorite part was the eye rolling. Establishment was empty and she was apparently mad that we came in.
VICKIE HANNER
My favorite part was the eye rolling. Establishment was empty and she was apparently mad that we came in.
PDawg RuffRyder
Friendly people and fresh food!
Atmosphere: 4
Food: 5
Service: 5
Chris Shaffer
Customer service was terrible. There were 2 girls working and they were very rude and unhelpful. I drive for doordash and have requested to no longer pick up from this establishment. It’s not subways fault just some rude employees.
Atmosphere: 4
Food: 3
Service: 1
Gloria Moore
Nathan Gunn and Heather are great customer service people. All the staff is awesome. Food is on point everytime. A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Lay’S Classic, Oatmeal Raisin, Club
Can't understand instructions on order,had to remake chicken bacon salad, but then had the wrong cheese and my BMT salad had none..my last time ordering from Subway on line or app..
Atmosphere: 2
Food: 5
Service: 2
It gets worse by the week. I have ordered maybe 5 sandwiches in 4 years and every time it's wrong. It's always soggy, wrong ingredients, and not toasted. I even add a special note to remember to toast, and they still fail. Close this place down and open something better.
Dietary restrictions: Don't trust them to get ingredients correct.
Parking: By far the worst Subway I've been to, and I've been to multiple in over 15 states.
Atmosphere: 1
Food: 1
Service: 1
I called to let them know they messed up one of the three sandwiches I ordered. Woman was very passive aggressive and upset didn't admit to her one mistake. Then offered me to come make the sandwiches since I guess she thought "I could do better" very unprofessional and I do not recommend the subway in Springfield Tennessee.
Atmosphere: 1
Food: 1
Service: 2
Ordered a sub online and they forgot to put my cheese on it so i called the restaurant and worked out a competition he then calls me back and tells me they reviewed the cameras and said they put cheese on it then proceeds to call me a liar after I told him i would take a pic and send it to him, i would've brought it back if i wasn't on crutches he then tell me he doesn't want my business and to never come back up there all this is coming from their GM but to go to that length of disrespect over some cheese is wild I've never been talked to like that by a restaurant employee in my life and he's lucky i can't make it up there to see if he would've kept that same attitude face to face all over their mistake of not making my order right Jersey Mikes is better anyways butbi hope one day ill run into that GM and see if he keeps that same energy
Food: 1
Service: 1
Service and Food was on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Rotisserie-Style Chicken, Veggie Delite
This place is the BEST!!! I eat here EVERY DAY and the staff has become family. Great people and sandwiches made to perfection. Forget going anywhere else Subway in Springfield is where it's at.
Blakely L.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Very clean, polite and attentive. The service was speedy and clean 10/10 recommend to any subway lovers
Atmosphere: 5
Food: 5
Service: 5
Skimpy on all items on sandwiches. The person who fixed sandwich hadn't been trained properly. Do like Subway but won't go back to the one in Springfield.
Atmosphere: 1
Food: 2
Service: 1
today I went to get my food there and what I looked at is that there were a lot of flies around and stopping at the food they should be more careful with that
Can I say I had an exceptional service. Very clean store excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite part was the eye rolling. Establishment was empty and she was apparently mad that we came in.
My favorite part was the eye rolling. Establishment was empty and she was apparently mad that we came in.
Friendly people and fresh food!
Atmosphere: 4
Food: 5
Service: 5
Customer service was terrible. There were 2 girls working and they were very rude and unhelpful. I drive for doordash and have requested to no longer pick up from this establishment. It’s not subways fault just some rude employees.
Atmosphere: 4
Food: 3
Service: 1
Nathan Gunn and Heather are great customer service people. All the staff is awesome. Food is on point everytime. A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Lay’S Classic, Oatmeal Raisin, Club
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