Subway

3535 Tom Austin Hwy F, Springfield
(615) 384-8983

Recent Reviews

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L Coffman

BMT was delicious 😋

Atmosphere: 5

Food: 5

Service: 5

Kristina H

Very modern clean environment with funny costumed veggie pictures on the wall. Bathroom clean and easily accessible. Staff very polite, efficient and patient.

Atmosphere: 5

Food: 5

Service: 5

Jon Dunn

FRIENDLY STAFF
Clean great sandwich very happy costumer 👍

Atmosphere: 5

Food: 5

Service: 5

Brooke herring

Went here for lunch break. They made my entire sandwich then when I went to pay with my e-gift card scan Daniel the manager said his machine won’t scan those and threw my sandwich away. There is 25 dollars on there and he wouldn’t/couldn’t take it. He basically was just like sorry you gotta go now and I told him I’m sorry but that really isn’t how this should work I have done all things correct and am willing to pay with my gift card which is appropriate and shouldn’t be my fault because his machines don’t work that I can’t eat my lunch it was $6.57. I felt that if they can’t take my payment on their account it should be given instead of wasted in the trash and he said can’t help you next and continued on with th either customers. At which point I told him I’m not leaving I’ll try to figure it out as this wasn’t even for me it was for a coworker. Daniel continued to not care or be helpful agreeing that you all system of e-gift cards sucks and never works and he deals with a lot of frustrated customers on this. Again really not my issue. Now I have 25 gift card I can’t use and no lunch and furthermore watched them throw away good food and be of waste. Really and truly yall need to get it together.

Atmosphere: 1

Food: 1

Service: 1

Jeff David Odum

Foreign owner does not want to sell meal of day for $6.99 Which is a 6 inch sub a small drink with chips or a cookie and $3 extra to make it a foot-long! So everyday they say they are sold out of the sandwich of the day! Because it would normally would be $21

Atmosphere: 1

Food: 1

Service: 1

Thomas Knapp

Employees at the Springfield location are awesome. Very friendly and always attentive.

Atmosphere: 4

Food: 5

Service: 5

Chris Woodfin

This is for the two women working today when a customer is trying to order food stop talking between each other and pay attention and stay off the phone had a very disappointing experience. To the third employee their thank you for stepping in that’s the only reason there’s 3 stars under food

Food: 3

Service: 1

Diane Williams

Can't understand instructions on order,had to remake chicken bacon salad, but then had the wrong cheese and my BMT salad had none..my last time ordering from Subway on line or app..

Atmosphere: 2

Food: 5

Service: 2

Jasper Owens

It gets worse by the week. I have ordered maybe 5 sandwiches in 4 years and every time it's wrong. It's always soggy, wrong ingredients, and not toasted. I even add a special note to remember to toast, and they still fail. Close this place down and open something better.

Dietary restrictions: Don't trust them to get ingredients correct.

Parking: By far the worst Subway I've been to, and I've been to multiple in over 15 states.

Atmosphere: 1

Food: 1

Service: 1

Bret Dugan

I called to let them know they messed up one of the three sandwiches I ordered. Woman was very passive aggressive and upset didn't admit to her one mistake. Then offered me to come make the sandwiches since I guess she thought "I could do better" very unprofessional and I do not recommend the subway in Springfield Tennessee.

Atmosphere: 1

Food: 1

Service: 2

terry hinton

Ordered a sub online and they forgot to put my cheese on it so i called the restaurant and worked out a competition he then calls me back and tells me they reviewed the cameras and said they put cheese on it then proceeds to call me a liar after I told him i would take a pic and send it to him, i would've brought it back if i wasn't on crutches he then tell me he doesn't want my business and to never come back up there all this is coming from their GM but to go to that length of disrespect over some cheese is wild I've never been talked to like that by a restaurant employee in my life and he's lucky i can't make it up there to see if he would've kept that same attitude face to face all over their mistake of not making my order right Jersey Mikes is better anyways butbi hope one day ill run into that GM and see if he keeps that same energy

Food: 1

Service: 1

William Lee

Service and Food was on point!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey, Rotisserie-Style Chicken, Veggie Delite

Blakely

This place is the BEST!!! I eat here EVERY DAY and the staff has become family. Great people and sandwiches made to perfection. Forget going anywhere else Subway in Springfield is where it's at.
Blakely L.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Clara Johnson

Very clean, polite and attentive. The service was speedy and clean 10/10 recommend to any subway lovers

Atmosphere: 5

Food: 5

Service: 5

Thomas Walton

Skimpy on all items on sandwiches. The person who fixed sandwich hadn't been trained properly. Do like Subway but won't go back to the one in Springfield.

Atmosphere: 1

Food: 2

Service: 1

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