Taco Bell

3497 Tom Austin Hwy, Springfield
(615) 384-6409

Recent Reviews

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Christian Wilson

The food is pretty good if you get the right thing sometimes your tacos are a little messy nice people just really cold in there but further than that it's a nice place to eat fast food wise

Atmosphere: 3

Food: 4

Service: 3

cash money

Worst experience ever with a restaurant! Had to return to take order back, lettuce was frozen and slimy. When I returned a roach crawled across the counter. A man claiming to be manager became angry because I told him about roach and refused to refund my money. I DID NOT want my food remade because of the roaches. Very unsanitary inside store. Very unprofessional!

Atmosphere: 1

Food: 1

Service: 1

Austin Smartt

Free beef bean and cheese last night hit the spot. Thanks taco bell lol.

Atmosphere: 5

Food: 5

Service: 5

Mr. Ty Williams

Good place

Atmosphere: 5

Food: 5

Service: 5

Thomas Young

Order was not correct.

Atmosphere: 4

Food: 4

Service: 4

Jake Farley

Good food

Donna Shouse

Don’t order the party pack of tacos there is nothing on them too expensive and all shells no meat or anything else!

Atmosphere: 3

Food: 2

Service: 3

Bonnie Hardaway

I ordered 3 beefy 5 layer burritos and 4 burrito supreme. When I got home, I took the food out and I got 1 beefy 5 layer, 3 burrito supreme and 3 cheesy burrito. I tried to call and couldn't get an answer.

Food: 2

Service: 1

Erick Garcia

Thanks for not giving me half the food I ordered

Vatsal Bhavsar

Night shift always do us right.

Atmosphere: 5

Food: 5

Service: 5

Daniel Reynolds

Friendly staff, well made fresh food, and a clean store. Wasn't too busy during lunch with plenty of free tables.

Atmosphere: 5

Food: 5

Service: 5

Henry Morris

It's just an average taco bell 🤷‍♂️

Atmosphere: 3

Food: 4

Service: 5

Sam

Day shift gets all the stars I gave. Night shift is negative stars. Here’s a Mexican pizza, just opened the box. And not one of the ten sauces I ordered. They probably mess with the food, the level of petty I observe with the late crew. One of, At least a dozen examples of issues I’ve had is- I went to pickup an online order, before closing time. One of the two miserable girls I see there, greeted me with, “we closed.” I said, “do you not have an order for (name)?” It was already paid for. She said oh no we don’t. Click. I never got reimbursed for that order. I forgot about that until now…

Another one of the nasty nights girlies is more unpleasant the later it gets. It could be 4 hours til close and she’s a real peach. . Snappy , never dares to smile. She’s dirty blonde with glasses and a rchiseled straight face. The other girl has a darker complexion and glasses too, I’m pretty sure. I wouldn’t wear a name tag either if I was like that on the job. They’re the reason I just signed up for a google account just to say, you don’t have to work there if you don’t want to. It’s a job. It won’t hurt the company, but you’re representing yourself too. I don’t know I was always smiling at my fast food closing shifts even if I was going through it. I can’t imagine being that miserable. Just leave…. That’s all.
Yeah, it is a little personal. I take it personally that you don’t meet standards every single time.

Hopefully word gets to you and your employer.
Day shift kills it every time and are pleasant.

Atmosphere: 1

Food: 2

Service: 1

John Woodward

This is one of the only places in town that's open late, which is a lifesaver. I always use the app to order the Cravings Box and customize it to exactly what I want. This makes it a super smooth experience-I just drive through and pick it up without having to explain my order at the speaker. The service is always good, and it's a chill, quick stop.

Atmosphere: 5

Food: 5

Service: 5

Mark Cato

Had a mobile order, drove 10 min, and told them when I arrived and they said they are working on it. Proceeded to wait like 15 minutes for them to never start it. I went back up to the counter and they said they haven’t started it. They said they have a drive thru and I should just order through it bc that’s their priority. Horrible customer service. If you’re not going to do your freaking job don’t talk to the customers and lie to them.

Atmosphere: 1

Food: 3

Service: 1

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