Taco Bell
3497 Tom Austin Hwy, Springfield
(615) 384-6409
Recent Reviews
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The food is pretty good if you get the right thing sometimes your tacos are a little messy nice people just really cold in there but further than that it's a nice place to eat fast food wise
Atmosphere: 3
Food: 4
Service: 3
Worst experience ever with a restaurant! Had to return to take order back, lettuce was frozen and slimy. When I returned a roach crawled across the counter. A man claiming to be manager became angry because I told him about roach and refused to refund my money. I DID NOT want my food remade because of the roaches. Very unsanitary inside store. Very unprofessional!
Atmosphere: 1
Food: 1
Service: 1
Free beef bean and cheese last night hit the spot. Thanks taco bell lol.
Atmosphere: 5
Food: 5
Service: 5
Good place
Atmosphere: 5
Food: 5
Service: 5
Order was not correct.
Atmosphere: 4
Food: 4
Service: 4
Good food
Don’t order the party pack of tacos there is nothing on them too expensive and all shells no meat or anything else!
Atmosphere: 3
Food: 2
Service: 3
I ordered 3 beefy 5 layer burritos and 4 burrito supreme. When I got home, I took the food out and I got 1 beefy 5 layer, 3 burrito supreme and 3 cheesy burrito. I tried to call and couldn't get an answer.
Food: 2
Service: 1
Thanks for not giving me half the food I ordered
Night shift always do us right.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff, well made fresh food, and a clean store. Wasn't too busy during lunch with plenty of free tables.
Atmosphere: 5
Food: 5
Service: 5
It's just an average taco bell 🤷♂️
Atmosphere: 3
Food: 4
Service: 5
Day shift gets all the stars I gave. Night shift is negative stars. Here’s a Mexican pizza, just opened the box. And not one of the ten sauces I ordered. They probably mess with the food, the level of petty I observe with the late crew. One of, At least a dozen examples of issues I’ve had is- I went to pickup an online order, before closing time. One of the two miserable girls I see there, greeted me with, “we closed.” I said, “do you not have an order for (name)?” It was already paid for. She said oh no we don’t. Click. I never got reimbursed for that order. I forgot about that until now…
Another one of the nasty nights girlies is more unpleasant the later it gets. It could be 4 hours til close and she’s a real peach. . Snappy , never dares to smile. She’s dirty blonde with glasses and a rchiseled straight face. The other girl has a darker complexion and glasses too, I’m pretty sure. I wouldn’t wear a name tag either if I was like that on the job. They’re the reason I just signed up for a google account just to say, you don’t have to work there if you don’t want to. It’s a job. It won’t hurt the company, but you’re representing yourself too. I don’t know I was always smiling at my fast food closing shifts even if I was going through it. I can’t imagine being that miserable. Just leave…. That’s all.
Yeah, it is a little personal. I take it personally that you don’t meet standards every single time.
Hopefully word gets to you and your employer.
Day shift kills it every time and are pleasant.
Atmosphere: 1
Food: 2
Service: 1
This is one of the only places in town that's open late, which is a lifesaver. I always use the app to order the Cravings Box and customize it to exactly what I want. This makes it a super smooth experience-I just drive through and pick it up without having to explain my order at the speaker. The service is always good, and it's a chill, quick stop.
Atmosphere: 5
Food: 5
Service: 5
Had a mobile order, drove 10 min, and told them when I arrived and they said they are working on it. Proceeded to wait like 15 minutes for them to never start it. I went back up to the counter and they said they haven’t started it. They said they have a drive thru and I should just order through it bc that’s their priority. Horrible customer service. If you’re not going to do your freaking job don’t talk to the customers and lie to them.
Atmosphere: 1
Food: 3
Service: 1
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