Like honestly is it that hard to look at a screen and get the order correct. Y'all suck do better!!! Get people that can actually read!!!
Atmosphere: 1
Food: 1
Service: 1
melodie adair
The New steak/chicken burritos are false advertising. Both them together is size of my small hand. Not even 6inches long.
Atmosphere: 1
Food: 2
Service: 1
Randy Nguyen
Recently, they have been messing up our orders ALOT. That includes today (just ordered two meal combos a few hours ago with an order of nachos, but only received one meal. They also havent been giving hot sauce even after asking for it. Whats the point of taco bell with the hot sauce? This place has turned into a joke.
Save yourself the trouble and wait until they implement robot/AI workers before you try this place unless you like paying for food you dont receive.
Atmosphere: 3
Food: 2
Service: 1
terry hinton
At this point the employees there must be high or drunk they can never get simple orders right
Atmosphere: 1
Food: 1
Service: 1
Regina Denny-Shoultz
The tostadas have always been hot and delicious at other Taco Bell’s but today they were cold and not fresh. I can’t believe something that Taco Bell does so well went so wrong at Springfield Taco
Atmosphere: 3
Food: 2
Service: 3
Josue A
If I could give this place a lower grading I WOULD. Worst service I've ever had, for your own health I BEG you do not buy from this taco bell.
Tiffany G
I got a Mexican pizza from this Taco bell and please throw the old tortillas and taco shells away! They tasted like poison! This is not the first time, the food or shells is old and need to be thrown away! Yall are making folks sick and could face litigation if something is not done!
Food: 1
Thomas Walton
One of the better places I go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Soft Taco
Jaime Ballesteros
Excellent place to eat, service is excellent
Atmosphere: 5
Food: 5
Service: 5
Tammy Richards
I ordered on the app. Now I order this way for convenience so it is ready when I get to the store. NOPE not what happened I get to the store and they inform me they don’t make the orders until the customer gets to the store although there are several orders made and waiting on delivery drivers to pick up I had already paid so what do they care if I don’t show up Springfield Taco Bell has the worst customer service. Also when I tried to call to talk to the manager someone kept picking up the line and hanging up the phone. Won’t ever be back to this location
Almost everyone I know including me and my co workers have stopped going to this location due to all these cheese products tasting funky and like feet. How disappointing to watch people pay money and then turn around and throw that food in the trash. Many of these reviews talk about the manager and the co workers having poor behavior and being inattentive. Do better or please change management. I’ve been trying to give as many people as I can a heads up about this location. And it’s been this way for a few months now. Go anywhere else please please don’t waste your money. You do not deserve it :(
Dustin Snell
I go rarely for breakfast and it's so frustrating that the coffee machine is always broke. It's been broke for 6 years.
Food: 4
Angela Ray
The food was fine. The lady taking drive thru orders was extremely rude and mean.
Like honestly is it that hard to look at a screen and get the order correct. Y'all suck do better!!! Get people that can actually read!!!
Atmosphere: 1
Food: 1
Service: 1
The New steak/chicken burritos are false advertising. Both them together is size of my small hand. Not even 6inches long.
Atmosphere: 1
Food: 2
Service: 1
Recently, they have been messing up our orders ALOT. That includes today (just ordered two meal combos a few hours ago with an order of nachos, but only received one meal. They also havent been giving hot sauce even after asking for it. Whats the point of taco bell with the hot sauce? This place has turned into a joke.
Save yourself the trouble and wait until they implement robot/AI workers before you try this place unless you like paying for food you dont receive.
Atmosphere: 3
Food: 2
Service: 1
At this point the employees there must be high or drunk they can never get simple orders right
Atmosphere: 1
Food: 1
Service: 1
The tostadas have always been hot and delicious at other Taco Bell’s but today they were cold and not fresh. I can’t believe something that Taco Bell does so well went so wrong at Springfield Taco
Atmosphere: 3
Food: 2
Service: 3
If I could give this place a lower grading I WOULD. Worst service I've ever had, for your own health I BEG you do not buy from this taco bell.
I got a Mexican pizza from this Taco bell and please throw the old tortillas and taco shells away! They tasted like poison! This is not the first time, the food or shells is old and need to be thrown away! Yall are making folks sick and could face litigation if something is not done!
Food: 1
One of the better places I go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Soft Taco
Excellent place to eat, service is excellent
Atmosphere: 5
Food: 5
Service: 5
I ordered on the app. Now I order this way for convenience so it is ready when I get to the store. NOPE not what happened I get to the store and they inform me they don’t make the orders until the customer gets to the store although there are several orders made and waiting on delivery drivers to pick up I had already paid so what do they care if I don’t show up Springfield Taco Bell has the worst customer service. Also when I tried to call to talk to the manager someone kept picking up the line and hanging up the phone. Won’t ever be back to this location
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Taco
Restaurantji Recommends
The food is excellent and always hot, a very short wait on food and the staff is always helpful...I absolutely love ❤️ this Taco Bell ?...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Breakfast Burrito, Ground Beef Burrito, Taco Salad, Mexican Pizza, Chips and Nacho Cheese Sauce, Cheesy Gordita Crunch
Almost everyone I know including me and my co workers have stopped going to this location due to all these cheese products tasting funky and like feet. How disappointing to watch people pay money and then turn around and throw that food in the trash. Many of these reviews talk about the manager and the co workers having poor behavior and being inattentive. Do better or please change management. I’ve been trying to give as many people as I can a heads up about this location. And it’s been this way for a few months now. Go anywhere else please please don’t waste your money. You do not deserve it :(
I go rarely for breakfast and it's so frustrating that the coffee machine is always broke. It's been broke for 6 years.
Food: 4
The food was fine. The lady taking drive thru orders was extremely rude and mean.
Atmosphere: 1
Food: 4
Service: 1
I love taco Bell especially the mango tea
Atmosphere: 4
Food: 5
Service: 4
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