Friendly staff, well made fresh food, and a clean store. Wasn't too busy during lunch with plenty of free tables.
Atmosphere: 5
Food: 5
Service: 5
Henry Morris
It's just an average taco bell đ€·ââïž
Atmosphere: 3
Food: 4
Service: 5
Sam
Day shift gets all the stars I gave. Night shift is negative stars. Hereâs a Mexican pizza, just opened the box. And not one of the ten sauces I ordered. They probably mess with the food, the level of petty I observe with the late crew. One of, At least a dozen examples of issues Iâve had is- I went to pickup an online order, before closing time. One of the two miserable girls I see there, greeted me with, âwe closed.â I said, âdo you not have an order for (name)?â It was already paid for. She said oh no we donât. Click. I never got reimbursed for that order. I forgot about that until nowâŠ
Another one of the nasty nights girlies is more unpleasant the later it gets. It could be 4 hours til close and sheâs a real peach. . Snappy , never dares to smile. Sheâs dirty blonde with glasses and a rchiseled straight face. The other girl has a darker complexion and glasses too, Iâm pretty sure. I wouldnât wear a name tag either if I was like that on the job. Theyâre the reason I just signed up for a google account just to say, you donât have to work there if you donât want to. Itâs a job. It wonât hurt the company, but youâre representing yourself too. I donât know I was always smiling at my fast food closing shifts even if I was going through it. I canât imagine being that miserable. Just leaveâŠ. Thatâs all. Yeah, it is a little personal. I take it personally that you donât meet standards every single time.
Hopefully word gets to you and your employer. Day shift kills it every time and are pleasant.
Atmosphere: 1
Food: 2
Service: 1
John Woodward
This is one of the only places in town that's open late, which is a lifesaver. I always use the app to order the Cravings Box and customize it to exactly what I want. This makes it a super smooth experience-I just drive through and pick it up without having to explain my order at the speaker. The service is always good, and it's a chill, quick stop.
Atmosphere: 5
Food: 5
Service: 5
Mark Cato
Had a mobile order, drove 10 min, and told them when I arrived and they said they are working on it. Proceeded to wait like 15 minutes for them to never start it. I went back up to the counter and they said they havenât started it. They said they have a drive thru and I should just order through it bc thatâs their priority. Horrible customer service. If youâre not going to do your freaking job donât talk to the customers and lie to them.
Atmosphere: 1
Food: 3
Service: 1
Brianna Bush
Like honestly is it that hard to look at a screen and get the order correct. Y'all suck do better!!! Get people that can actually read!!!
Atmosphere: 1
Food: 1
Service: 1
melodie adair
The New steak/chicken burritos are false advertising. Both them together is size of my small hand. Not even 6inches long.
Atmosphere: 1
Food: 2
Service: 1
Randy Nguyen
Recently, they have been messing up our orders ALOT. That includes today (just ordered two meal combos a few hours ago with an order of nachos, but only received one meal. They also havent been giving hot sauce even after asking for it. Whats the point of taco bell with the hot sauce? This place has turned into a joke.
Save yourself the trouble and wait until they implement robot/AI workers before you try this place unless you like paying for food you dont receive.
Atmosphere: 3
Food: 2
Service: 1
terry hinton
At this point the employees there must be high or drunk they can never get simple orders right
Atmosphere: 1
Food: 1
Service: 1
Regina Denny-Shoultz
The tostadas have always been hot and delicious at other Taco Bellâs but today they were cold and not fresh. I canât believe something that Taco Bell does so well went so wrong at Springfield Taco
If I could give this place a lower grading I WOULD. Worst service I've ever had, for your own health I BEG you do not buy from this taco bell.
Tiffany G
I got a Mexican pizza from this Taco bell and please throw the old tortillas and taco shells away! They tasted like poison! This is not the first time, the food or shells is old and need to be thrown away! Yall are making folks sick and could face litigation if something is not done!
Food: 1
Thomas Walton
One of the better places I go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Soft Taco
Jaime Ballesteros
Excellent place to eat, service is excellent
Atmosphere: 5
Food: 5
Service: 5
Tammy Richards
I ordered on the app. Now I order this way for convenience so it is ready when I get to the store. NOPE not what happened I get to the store and they inform me they donât make the orders until the customer gets to the store although there are several orders made and waiting on delivery drivers to pick up I had already paid so what do they care if I donât show up Springfield Taco Bell has the worst customer service. Also when I tried to call to talk to the manager someone kept picking up the line and hanging up the phone. Wonât ever be back to this location
Friendly staff, well made fresh food, and a clean store. Wasn't too busy during lunch with plenty of free tables.
Atmosphere: 5
Food: 5
Service: 5
It's just an average taco bell đ€·ââïž
Atmosphere: 3
Food: 4
Service: 5
Day shift gets all the stars I gave. Night shift is negative stars. Hereâs a Mexican pizza, just opened the box. And not one of the ten sauces I ordered. They probably mess with the food, the level of petty I observe with the late crew. One of, At least a dozen examples of issues Iâve had is- I went to pickup an online order, before closing time. One of the two miserable girls I see there, greeted me with, âwe closed.â I said, âdo you not have an order for (name)?â It was already paid for. She said oh no we donât. Click. I never got reimbursed for that order. I forgot about that until nowâŠ
Another one of the nasty nights girlies is more unpleasant the later it gets. It could be 4 hours til close and sheâs a real peach. . Snappy , never dares to smile. Sheâs dirty blonde with glasses and a rchiseled straight face. The other girl has a darker complexion and glasses too, Iâm pretty sure. I wouldnât wear a name tag either if I was like that on the job. Theyâre the reason I just signed up for a google account just to say, you donât have to work there if you donât want to. Itâs a job. It wonât hurt the company, but youâre representing yourself too. I donât know I was always smiling at my fast food closing shifts even if I was going through it. I canât imagine being that miserable. Just leaveâŠ. Thatâs all.
Yeah, it is a little personal. I take it personally that you donât meet standards every single time.
Hopefully word gets to you and your employer.
Day shift kills it every time and are pleasant.
Atmosphere: 1
Food: 2
Service: 1
This is one of the only places in town that's open late, which is a lifesaver. I always use the app to order the Cravings Box and customize it to exactly what I want. This makes it a super smooth experience-I just drive through and pick it up without having to explain my order at the speaker. The service is always good, and it's a chill, quick stop.
Atmosphere: 5
Food: 5
Service: 5
Had a mobile order, drove 10 min, and told them when I arrived and they said they are working on it. Proceeded to wait like 15 minutes for them to never start it. I went back up to the counter and they said they havenât started it. They said they have a drive thru and I should just order through it bc thatâs their priority. Horrible customer service. If youâre not going to do your freaking job donât talk to the customers and lie to them.
Atmosphere: 1
Food: 3
Service: 1
Like honestly is it that hard to look at a screen and get the order correct. Y'all suck do better!!! Get people that can actually read!!!
Atmosphere: 1
Food: 1
Service: 1
The New steak/chicken burritos are false advertising. Both them together is size of my small hand. Not even 6inches long.
Atmosphere: 1
Food: 2
Service: 1
Recently, they have been messing up our orders ALOT. That includes today (just ordered two meal combos a few hours ago with an order of nachos, but only received one meal. They also havent been giving hot sauce even after asking for it. Whats the point of taco bell with the hot sauce? This place has turned into a joke.
Save yourself the trouble and wait until they implement robot/AI workers before you try this place unless you like paying for food you dont receive.
Atmosphere: 3
Food: 2
Service: 1
At this point the employees there must be high or drunk they can never get simple orders right
Atmosphere: 1
Food: 1
Service: 1
The tostadas have always been hot and delicious at other Taco Bellâs but today they were cold and not fresh. I canât believe something that Taco Bell does so well went so wrong at Springfield Taco
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
If I could give this place a lower grading I WOULD. Worst service I've ever had, for your own health I BEG you do not buy from this taco bell.
I got a Mexican pizza from this Taco bell and please throw the old tortillas and taco shells away! They tasted like poison! This is not the first time, the food or shells is old and need to be thrown away! Yall are making folks sick and could face litigation if something is not done!
Food: 1
One of the better places I go.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Soft Taco
Excellent place to eat, service is excellent
Atmosphere: 5
Food: 5
Service: 5
I ordered on the app. Now I order this way for convenience so it is ready when I get to the store. NOPE not what happened I get to the store and they inform me they donât make the orders until the customer gets to the store although there are several orders made and waiting on delivery drivers to pick up I had already paid so what do they care if I donât show up Springfield Taco Bell has the worst customer service. Also when I tried to call to talk to the manager someone kept picking up the line and hanging up the phone. Wonât ever be back to this location
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Taco
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